Salesforce Product Owner  

Define and own the product roadmap for Salesforce-based systems (Sales Cloud,

Service Cloud, Marketing Cloud, etc.).

● Partner with business and technical teams to translate business requirements into

scalable Salesforce solutions.

● Lead the planning, prioritization, and delivery of Salesforce enhancements,

ensuring alignment with business goals.

● Manage end-to-end lifecycle of Salesforce products — from ideation, design, and

development to release and adoption.

● Conduct requirement gathering sessions, user story creation, and backlog

grooming.

● Collaborate with Salesforce Administrators and Developers to implement new

functionalities and integrations.

● Ensure data quality, security, and compliance within the Salesforce ecosystem.

● Track KPIs and user adoption metrics, driving continuous improvement initiatives.

● Stay updated with Salesforce releases and features to recommend innovations and

improvements.

● Manage communication with stakeholders, providing regular product updates and

documentation.

● Bachelor’s Degree in Information Technology, Computer Science, Business Management,

or related field.

● At least 5 years of experience in Salesforce-related roles, with 2+ years in product

management or solution ownership.

● Strong understanding of Salesforce architecture, data models, and integrations.

● Experience with Agile or Scrum methodologies.

● Excellent stakeholder management, communication, and documentation skills.

● Salesforce certifications such as Salesforce Administrator, Sales Cloud

Consultant, or Platform App Builder are a plus.