Gingersnaps | Where Creativity, Craftsmanship, & Passion Come Together

At Gingersnaps, we believe in the magic of everyday dress-up—where fashion becomes a form of play, self-expression, and discovery. Inspired by childhood wonder, we create timeless yet contemporary children’s wear that blends nostalgia with modern style. From everyday essentials to elegant occasion wear, our designs encourage confidence, creativity, and joy in every child’s journey.

As we grow globally, expanding across Asia, Europe, and the US, we remain deeply committed to quality, sustainability, and craftsmanship. We take pride in designing high-quality, thoughtfully crafted pieces that stand the test of time.

Gingersnaps is more than a brand—it’s a community of passionate designers, innovators, and storytellers shaping the future of children’s wear. If you’re looking for a workplace that values creativity, collaboration, and purpose, we’d love to have you on board.

Join us as we bring beautiful, high-quality fashion to the next generation!



GINGERSNAPS Philippines

We are looking for a Customer Sales Associate to provide attentive, knowledgeable, and personalized customer service. This is position will be reporting to work at SM Bacolod. You will report directly to the Store Supervisor.

Key responsibilities:

Customer Engagement and Service Delivery

<ul>
	<li>Welcome and acknowledge customers in a warm, respectful, and professional manner.</li>
	<li>Observe customer behaviour and offer assistance at an appropriate time without creating unnecessary pressure</li>
	<li>Understand customer needs through relevant questions and active listening.</li>
	<li>Assist customers in identifying suitable products based on preferences, occasion, size, and availability.</li>
	<li>Maintain a helpful and respectful approach throughout the customer journey.</li>
	<li>Handle routine customer inquiries and refer concerns requiring authorization to the Store Head.</li>
</ul>

Product Knowledge and Merchandise Assistance

<ul>
	<li>Maintain working knowledge of current collections, product categories, sizes, styles, features, and available merchandise.</li>
	<li>Explain product information accurately and avoid unsupported claims.</li>
	<li>Recommend appropriate complementary products when relevant to customer needs.</li>
	<li>Assist with product selection, fitting-room requirements, alternative sizes, and styling options.</li>
	<li>Maintain appropriate customer privacy, comfort, and professional boundaries.</li>
</ul>

Sales Productivity

<ul>
	<li>Contribute to the achievements of store sales targets through effective customer assistance.</li>
	<li>Apply customer engagement techniques that support conversion, ATV, UPT, and other approved KPIs.</li>
	<li>Participate in daily sales briefings and understand assigned productivity objectives.</li>
	<li>Respond constructively to coaching and implement agreed improvements.</li>
	<li>Balance sales productivity with the brand’s non-hard-selling service philosophy.</li>
</ul>

Selling-Floor and Merchandise Standards

<ul>
	<li>Maintain cleanliness, orderliness, and presentation of assigned selling areas.</li>
	<li>Replenish merchandise and maintain correct product placements, size arrangement, and display standards.</li>
	<li>Ensure that merchandise is properly folded, hung, tagged, and presented.</li>
	<li>Monitor product condition and immediately report damaged or defective merchandise.</li>
	<li>Follow grooming, housekeeping, and store readiness requirements</li>
</ul>

Inventory and Merchandise Handling

<ul>
	<li>Assist in authorized receiving, replenishment, stock transfer, and physical counts.</li>
	<li>Follow required merchandise handling and documentation procedures.</li>
	<li>Report stock discrepancies, missing items, and damaged products immediately.</li>
	<li>Maintain stockroom organization and observe merchandise security controls</li>
	<li>Avoid unauthorized movement, reservation, or release of merchandise.</li>
</ul>

Checkout and Customer Handover

<ul>
	<li>Assist customers in proceeding to the cashier when ready.</li>
	<li>Ensure merchandise is properly handed over for transaction processing</li>
	<li>Coordinate with the Cashier regarding relevant merchandise or customer concerns.</li>
	<li>Thank customers appropriately and support a positive closing experience.</li>
</ul>

Training and Services Competency

<ul>
	<li>Participate in Retail Sales Training sessions, product briefing and Role Play exercises.</li>
	<li>Demonstrate proper application of approved customer service behaviors.</li>
	<li>Accept feedback from Store Head.</li>
	<li>Maintain awareness of current store policies and customer-handling procedures.</li>
	<li>Demonstrate service behaviors aligned with the assigned brand.</li>
</ul>

Customer Sales Associate, SM Bacolod

We are looking for a Customer Sales Associate to provide attentive, knowledgeable, and personalized customer service. This is position will be reporting to work at SM Nuvali. You will report directly to the Store Supervisor.

Key responsibilities:

Customer Engagement and Service Delivery

<ul>
	<li>Welcome and acknowledge customers in a warm, respectful, and professional manner.</li>
	<li>Observe customer behaviour and offer assistance at an appropriate time without creating unnecessary pressure</li>
	<li>Understand customer needs through relevant questions and active listening.</li>
	<li>Assist customers in identifying suitable products based on preferences, occasion, size, and availability.</li>
	<li>Maintain a helpful and respectful approach throughout the customer journey.</li>
	<li>Handle routine customer inquiries and refer concerns requiring authorization to the Store Head.</li>
</ul>

Product Knowledge and Merchandise Assistance

<ul>
	<li>Maintain working knowledge of current collections, product categories, sizes, styles, features, and available merchandise.</li>
	<li>Explain product information accurately and avoid unsupported claims.</li>
	<li>Recommend appropriate complementary products when relevant to customer needs.</li>
	<li>Assist with product selection, fitting-room requirements, alternative sizes, and styling options.</li>
	<li>Maintain appropriate customer privacy, comfort, and professional boundaries.</li>
</ul>

Sales Productivity

<ul>
	<li>Contribute to the achievements of store sales targets through effective customer assistance.</li>
	<li>Apply customer engagement techniques that support conversion, ATV, UPT, and other approved KPIs.</li>
	<li>Participate in daily sales briefings and understand assigned productivity objectives.</li>
	<li>Respond constructively to coaching and implement agreed improvements.</li>
	<li>Balance sales productivity with the brand’s non-hard-selling service philosophy.</li>
</ul>

Selling-Floor and Merchandise Standards

<ul>
	<li>Maintain cleanliness, orderliness, and presentation of assigned selling areas.</li>
	<li>Replenish merchandise and maintain correct product placements, size arrangement, and display standards.</li>
	<li>Ensure that merchandise is properly folded, hung, tagged, and presented.</li>
	<li>Monitor product condition and immediately report damaged or defective merchandise.</li>
	<li>Follow grooming, housekeeping, and store readiness requirements</li>
</ul>

Inventory and Merchandise Handling

<ul>
	<li>Assist in authorized receiving, replenishment, stock transfer, and physical counts.</li>
	<li>Follow required merchandise handling and documentation procedures.</li>
	<li>Report stock discrepancies, missing items, and damaged products immediately.</li>
	<li>Maintain stockroom organization and observe merchandise security controls</li>
	<li>Avoid unauthorized movement, reservation, or release of merchandise.</li>
</ul>

Checkout and Customer Handover

<ul>
	<li>Assist customers in proceeding to the cashier when ready.</li>
	<li>Ensure merchandise is properly handed over for transaction processing</li>
	<li>Coordinate with the Cashier regarding relevant merchandise or customer concerns.</li>
	<li>Thank customers appropriately and support a positive closing experience.</li>
</ul>

Training and Services Competency

<ul>
	<li>Participate in Retail Sales Training sessions, product briefing and Role Play exercises.</li>
	<li>Demonstrate proper application of approved customer service behaviors.</li>
	<li>Accept feedback from Store Head.</li>
	<li>Maintain awareness of current store policies and customer-handling procedures.</li>
	<li>Demonstrate service behaviors aligned with the assigned brand.</li>
</ul>

Customer Sales Associate, SM Nuvali

We are looking for a Customer Sales Associate to provide attentive, knowledgeable, and personalized customer service. This is position will be reporting to work at SM Makati. You will report directly to the Store Supervisor.

Key responsibilities:

Customer Engagement and Service Delivery

<ul>
	<li>Welcome and acknowledge customers in a warm, respectful, and professional manner.</li>
	<li>Observe customer behaviour and offer assistance at an appropriate time without creating unnecessary pressure</li>
	<li>Understand customer needs through relevant questions and active listening.</li>
	<li>Assist customers in identifying suitable products based on preferences, occasion, size, and availability.</li>
	<li>Maintain a helpful and respectful approach throughout the customer journey.</li>
	<li>Handle routine customer inquiries and refer concerns requiring authorization to the Store Head.</li>
</ul>

Product Knowledge and Merchandise Assistance

<ul>
	<li>Maintain working knowledge of current collections, product categories, sizes, styles, features, and available merchandise.</li>
	<li>Explain product information accurately and avoid unsupported claims.</li>
	<li>Recommend appropriate complementary products when relevant to customer needs.</li>
	<li>Assist with product selection, fitting-room requirements, alternative sizes, and styling options.</li>
	<li>Maintain appropriate customer privacy, comfort, and professional boundaries.</li>
</ul>

Sales Productivity

<ul>
	<li>Contribute to the achievements of store sales targets through effective customer assistance.</li>
	<li>Apply customer engagement techniques that support conversion, ATV, UPT, and other approved KPIs.</li>
	<li>Participate in daily sales briefings and understand assigned productivity objectives.</li>
	<li>Respond constructively to coaching and implement agreed improvements.</li>
	<li>Balance sales productivity with the brand’s non-hard-selling service philosophy.</li>
</ul>

Selling-Floor and Merchandise Standards

<ul>
	<li>Maintain cleanliness, orderliness, and presentation of assigned selling areas.</li>
	<li>Replenish merchandise and maintain correct product placements, size arrangement, and display standards.</li>
	<li>Ensure that merchandise is properly folded, hung, tagged, and presented.</li>
	<li>Monitor product condition and immediately report damaged or defective merchandise.</li>
	<li>Follow grooming, housekeeping, and store readiness requirements</li>
</ul>

Inventory and Merchandise Handling

<ul>
	<li>Assist in authorized receiving, replenishment, stock transfer, and physical counts.</li>
	<li>Follow required merchandise handling and documentation procedures.</li>
	<li>Report stock discrepancies, missing items, and damaged products immediately.</li>
	<li>Maintain stockroom organization and observe merchandise security controls</li>
	<li>Avoid unauthorized movement, reservation, or release of merchandise.</li>
</ul>

Checkout and Customer Handover

<ul>
	<li>Assist customers in proceeding to the cashier when ready.</li>
	<li>Ensure merchandise is properly handed over for transaction processing</li>
	<li>Coordinate with the Cashier regarding relevant merchandise or customer concerns.</li>
	<li>Thank customers appropriately and support a positive closing experience.</li>
</ul>

Training and Services Competency

<ul>
	<li>Participate in Retail Sales Training sessions, product briefing and Role Play exercises.</li>
	<li>Demonstrate proper application of approved customer service behaviors.</li>
	<li>Accept feedback from Store Head.</li>
	<li>Maintain awareness of current store policies and customer-handling procedures.</li>
	<li>Demonstrate service behaviors aligned with the assigned brand.</li>
</ul>

Customer Sales Associate, SM Makati

Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.

Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.

Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

JD subject to further review. 

Summary of Work Activities and Responsibilities: 
 
The Department Secretary VI provides frontline, administrative, and office management support in the day-to-day operations of Physics in SOSE. 
 
Main Duties and Responsibilities: 
I. Frontline and Secretarial Support

<ul>
	<li>Attends to inquiries and requests from stakeholders and visitors regarding graduate programs, undergraduate and minor programs, and specializations offered by the Department from various communication channels (e.g., face-to-face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned
	<ul>
		<li>Prepares and files copies of outgoing correspondences and ensures that they are addressed/distributed (especially confidential documents) to intended recipients in a prompt and efficient manner</li>
	</ul>
	</li>
	<li>Oversees and manages the calendar, meeting, and appointment schedules of the Chair</li>
	<li>Monitors and manages the usage and reservations of the Physics laboratories and facilities</li>
	<li>Takes minutes of meetings to document significant and important points</li>
</ul>

II. Resource Management Support

<ul>
	<li>Serves as the main custodian for all office equipment, resources, and supplies</li>
	<li>Assists the Chair in preparing the budget proposal of the department for the fiscal year, and initially drafts the budget reports based on the Department’s financial trends and needs
	<ul>
		<li>Maintains and stores the financial records of office transactions and prepares monthly and annual summaries of expenses</li>
		<li>Monitors the disbursement of the office budget and DCB accounts</li>
		<li>Reviews and verifies department bills and other statements of account and processes payments in a timely and accurate manner</li>
		<li>Prepares yearly budget requests for office supplies, new equipment, minor and major improvements, etc.</li>
	</ul>
	</li>
	<li>Assists in overseeing the physical upkeep of the office, ensuring that supplies, fixtures, and equipment are replenished, properly stored, and in good condition</li>
	<li>Maintains an up-to-date inventory of all office assets including furniture, equipment, books, and printed materials</li>
</ul>

III. Academic and Program Support

<ul>
	<li>Assists the Chair, Associate Chair, Department Coordinators, and Laboratory Heads in handling student services and in ensuring the smooth flow of academic procedures according to the guidelines set by the University</li>
	<li>Prepares faculty-related documents (e.g., Advance Approval for Employment, Advance Consolidated List for Full-time/Part-time, Third Summer Leave, Waiver Requests)</li>
	<li>Provides administrative support for faculty application and onboarding processes</li>
</ul>

IV. Coordination and Logistical Support

<ul>
	<li>Handles coordination and logistical support requirements for meetings and activities headed/organized by the Office</li>
</ul>

V. Data and Records Management Support

<ul>
	<li>Oversees the safekeeping and organization of all department documents and official records</li>
	<li>Drafts department periodic reports for review of the Chair</li>
	<li>Monitors departmental compliance with all the requirements from the Office of the University Registrar, Office of the Dean, and other University offices</li>
	<li>Maintains data and records of faculty and students (e.g., faculty personnel and teaching records/files, evaluations; student applications, grades, personal details; etc.), in accordance with the University’s Data Privacy policies and guidelines on confidentiality</li>
</ul>

VI. Performs other duties as may be assigned by the immediate supervisor, or any authorized representative

Department Secretary for Physics

I. Administrative and Secretarial Support

<ul>
	<li>Attends to office communications (incoming and outgoing) letters, memos, mails, emails</li>
	<li>Attends to inquiries and requests from stakeholders and visitors from various communication channels (e.g., face-to-face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned</li>
	<li>Oversees and manages the calendar, meeting, and appointment schedules of the GLCs</li>
	<li>Monitors and processes expenses, reimbursements, liquidation, and other accounting-related records of the GLCs</li>
	<li>Monitors the upkeep and coordinates job order requests for repair and maintenance of furniture and fixtures for assigned halls, lounges, classrooms, etc.</li>
</ul>

II. Logistics and Resources Management Support

<ul>
	<li>Checks and monitors office equipment and technology-related resources to ensure good condition and function</li>
	<li>Handles logistical preparations (i.e., preparation of materials, reservation of venues and ordering food) for meetings, events, and activities:
	<ul>
		<li>Grade 1 – Bigay Puso, Field Trips, Sportsfest, Elocution, Parents Orientation</li>
		<li>Grade 2 – Parents Orientations, First Holy Communion, Field Trips, Sportsfest</li>
		<li>Grade 3 – Field Trips, Bigay Puso, Kab Scouting Events</li>
	</ul>
	</li>
	<li>Assists in decorating and updating the Grade level bulletin boards</li>
	<li>Monitors the inventory of office/school supplies and resources regularly to ensure that these are replenished, properly stored, and in good working condition</li>
	<li>Orders needed office supplies and processes required electronic purchase requisitions</li>
</ul>

III. Records and Document Management Support

<ul>
	<li>Receives, files, maintains, and updates Office records, mails, and other communication materials</li>
	<li>Prepares, reproduces, and/or collates relevant documents and materials for the Grade Level Coordinator and teachers</li>
	<li>Compiles and records punctuality and admit to class reports for distribution to and monitoring of class advisers</li>
	<li>Assists in the preparation and distribution of learning packets at the beginning of each quarter</li>
</ul>

IV. Additional Support

<ul>
	<li>Performs prefecting duties for the dismissal of Grades 1, 2, and 3 students</li>
	<li>Performs prefecting duties to Grade 1 PM boys at their holding area</li>
	<li>Assists during enrollment at Registrar’s Office</li>
	<li>Assists in distribution of report card during 4th quarter</li>
</ul>

V. Performs other office-related tasks as may be assigned by immediate supervisor or authorized representatives

Reliever for Office of the Grade Level Coordinator

Summary of Work Activities and Responsibilities:

The Administrative Assistant VI provides frontline, administrative, logistical, support in the day-to-day operations of the Gov. Jose B. Fernandez Jr. Ethics Center and the Office of the Student Activities and Formation of the Ateneo Graduate School of Business.

Main Duties and Responsibilities: 
I. Frontline and Administrative Support

<ul>
	<li>Attends to inquiries and requests from stakeholders and visitors of both the Ethics Center and the Office of the Student Activities and Formation and the Office of the Dean from various communication channels (e.g., face-to-face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned</li>
	<li>Receives and records office correspondences and communication materials and carries out appropriate actions</li>
	<li>Prepares and files copies of outgoing correspondences and ensures that they are addressed/distributed to intended recipients in a prompt and efficient manner
	<ul>
		<li>Serves as the custodian for the Ethics Center’s and Office of the Student Activities and Formation’s office equipment, resources, books, publications, supplies, and all office documents Conducts inventory of office equipment and ensures they are in good working condition</li>
		<li>Ensures supplies/resources are promptly replenished and stored properly</li>
		<li>Accurately encodes, sorts, and files documents, resources, books, and publications in a structured and organized manner for easy retrieval</li>
	</ul>
	</li>
	<li>Provide support to the Dean’s various projects and initiatives, such as but not limited to, academic affairs, budget, quality assurance, marketing, School events, etc.</li>
</ul>

II. Logistical Support for Office Activities

<ul>
	<li>Assists with the logistical support requirements for the trainings, seminars, conferences, retreats, workshops and events headed by the Ethics Center and the Office of Student Activities and Formation
	<ul>
		<li>Disseminates information and marketing collaterals about these programs and activities through the website, email, and/or print channels, and addresses inquiries accordingly</li>
		<li>Prepares materials, equipment, and tokens while ensuring the reservation of venues, catering, and transportation requirements</li>
		<li>Processes financial arrangements with external vendors such as cash advances, reimbursements, liquidation, and payments</li>
	</ul>
	</li>
</ul>

III. Center Management Support

<ul>
	<li>Coordinates and arranges meetings, appointments, and travel arrangements of the Executive Director</li>
	<li>Prepares and submit annual year-end report and summary of operations</li>
	<li>Assists in the organization of meeting presentations of the Executive Director</li>
	<li>Draft contracts for Independent Contractors in accordance with legal and organizational requirements</li>
	<li>Assists in implementing the Ethics Center's marketing and admission initiatives</li>
	<li>Handles communication and information dissemination to relevant stakeholders and offices</li>
</ul>

IV. Student Activities and Formation Support

<ul>
	<li>Assists the Director in managing the day-to-day administrative requirements and implementation of the different programs of the Office of the Student Activities and Formation and the Mulat Diwa Foundation</li>
	<li>Assists the Director in drafting the budget of the Student Council and Mulat Diwa Foundation by providing relevant financial data and completing the necessary documentation</li>
	<li>Monitors expenses of the Office of Student Activities and Formation, Mulat Diwa Foundation and the Student Council Fund vis-à-vis approved budget and keeps records of all financial transaction</li>
</ul>

V. Performs other duties as may be assigned by the immediate supervisor, or any 
authorized representative

Administrative Assistant VI

Knowledge, Skills and Abilities:

Technological Savvy: Ability to utilize information technology and computer and internet systems to accomplish tasks; Proficiency in MS Office and Google Applications (Word, Excel, PowerPoint, etc.)

Secretarial and Clerical Support Skills: Knowledge of administrative and clerical procedures and systems such as managing files and records, office budget and expenses, etc.

Communication Skills: Ability to express thoughts and ideas effectively for both oral and written communication

Organization Skills and Time Management: Ability to work efficiently under tight deadlines/schedules, even with minimal supervision; Ability to effectively plan and coordinate the delivery of required outcomes, according to importance and urgency; Keen to details

Customer Service: Efficient customer service and public relations; Ability to communicate and relate well with other people from different levels of an organization, society, or from different nations/ nationalities

Education and Experience Requirements:

Bachelor’s degree

At least 2 of years of relevant work experience Work experience in Learning and Development, Training, or Education, an advantage

Academic Program Secretary

Mary Grace Foods Inc., founded in 2002 by Mary Grace Dimacali, began with a passion for baking and service. Her award-winning baked goods, including ensaymadas and cheeserolls, were first sold in premium mall kiosks. In 2006, Café Mary Grace was born, offering comfort food in a warm, home-like setting. Today, with over 70 kiosks and 60 cafés, Mary Grace provides stable jobs and continues expanding across the Philippines. In the next years, Mary Grace aims to open more branches all over the Philippines and in Asia. We wish to raise the flag of "proudly Filipino made" on the international stage.

Mary Grace Foods, Inc.

<ul>
	<li>Process and release change funds to stores accurately and according to agreed-upon lead times.</li>
	<li>Coordinate bank reservations and pick-up of change funds. Manage daily sales pull-outs from cafés and kiosks without nearby bank access, and ensure timely bankdeposits.</li>
	<li>Prepare monthly financial reports and summary tools to support management decisions. Adhere to control points, maintain document filing, and manage sensitive fund database information in compliance with data privacy laws.</li>
	<li>Collaborate with various café operations and departments to ensure timely resolution of issues. Maintain professional relationships and uphold the organization's values.</li>
	<li>Accurately prepare, encode, and input data into the monitoring sheets and other in-house systems.</li>
</ul>

Cash Custodian

Aux is a B2B virtual recruitment platform that pairs support staff with business leaders around the world. We take the best talent from the Philippines and, through our rigorous screening process, match them with our network of CEOs, promising startups, and established brands such as 818 Tequila, Operam, Parrot HQ, K5 Global, etc.


We are looking for an experienced Travel Operations Specialist with a strong background in travel operations, hospitality reservations, or luxury travel bookings. This role is ideal for a highly organized professional who thrives in a fast-paced environment, manages multiple priorities effectively, and takes ownership of operational excellence.

This opportunity is with a client we are supporting in the premium travel and lifestyle services sector. They specialize in coordinating complex travel arrangements, concierge services, and personalized experiences for discerning clients worldwide. Their team is committed to delivering seamless service and exceptional attention to detail, ensuring every aspect of the client experience is executed to the highest standard.

Please note: This is not a traditional 9-to-5 role. Travel is a dynamic industry, and occasional flexibility may be required to support active trips and time-sensitive operational needs.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

Travel Operations

<ul>
	<li>Book and manage air travel through GDS platforms such as Amadeus, Galileo, or Sabre</li>
	<li>Handle fare rules, ticket exchanges, reissues, cancellations, and itinerary changes</li>
	<li>Coordinate hotel, villa, transportation, dining, and experience reservations</li>
	<li>Research and compare supplier availability, rates, and travel options</li>
	<li>Monitor upcoming departures and proactively identify operational issues before they impact clients</li>
</ul>

Client &amp; Trip Support

<ul>
	<li>Prepare and distribute travel documents, confirmations, vouchers, and itinerary packages</li>
	<li>Communicate with clients as needed regarding confirmations, travel documentation, and trip logistics</li>
	<li>Support active travelers during schedule changes, disruptions, and other operational matters</li>
	<li>Assist with travel documentation and visa-related research</li>
</ul>

Administrative &amp; Financial Support

<ul>
	<li>Generate and track client invoices</li>
	<li>Reconcile supplier payments and commission records</li>
	<li>Maintain accurate booking records and documentation within CRM systems</li>
	<li>Support reimbursement processing and travel-related accounting tasks</li>
	<li>Ensure all records are accurate, organized, and up to date</li>
</ul>

Supplier Coordination

<ul>
	<li>Build and maintain strong relationships with travel suppliers and service partners</li>
	<li>Coordinate confirmations, payments, special requests, and operational follow-ups</li>
	<li>Maintain supplier databases and booking records with a high level of accuracy</li>
</ul>

Travel Operations Specialist | Work From Home

The Project Staff (Reliever) shall provide temporary administrative, clerical, and operational support to the Assistant Headmaster for Formation to ensure continuity of essential office functions. 

1. Frontline and Secretarial Support

<ul>
	<li>Receives and screens telephone/intercom calls, facilitates the transfer to the different offices and lounges/faculty rooms and relays pertinent messages to appropriate personnel while maintaining accuracy, clarity and confidentiality</li>
	<li>Receives the money allowance of students and/or food that is left at home and then phones teachers to inform their students to claim them at the Information desk</li>
	<li>Entertains and answers walk-in queries made by the students, parents and visitors at the Information Office.</li>
	<li>Assesses needs of the parents and students and refers them to the office that will best address their concerns</li>
	<li>Receives official documents, important mail, and packages addressed to the different offices or employees of Grade School</li>
	<li>Organizes and keeps filing/record of chronicle orders as reference for claiming/ distribution of Chronicles</li>
	<li>Issues Yearbook/Chronicle to parents/students at the Information desk.</li>
	<li>Manages office calendar, schedules, and appointments, including coordination of meetings,consultations, and program-related engagements</li>
	<li>Prepares agendas, minutes of meetings, and documentation for AHFOR-led meetings and committees</li>
	<li>Facilitates preparation, filing, and dissemination of official communications, memoranda, and office documents</li>
</ul>

2. Resource Management Support

<ul>
	<li>Facilitates requests for office supplies, materials, equipment, and facility requirements for programs and activities
	<ul>
		<li>Coordinates venue reservations and ensures availability of logistical and physical requirements for office operations and events</li>
		<li>Monitors basic office resource needs and coordinates replenishment and maintenance requests as necessary</li>
	</ul>
	</li>
</ul>

3. Formation Programs and Activity Support

<ul>
	<li>Provides administrative and logistical support to institutional committees and student activities (Guidance Office, Athletics, Social Involvement and Campus Ministry) such as schedules, venue needs and participant documentation</li>
	<li>Prepares/Updates the names of the ACT Production Staff and have it approved by the:
	<ul>
		<li>Assistant Headmaster for Student Affairs; ACT Executive Producer</li>
		<li>Headmaster; ACT Producer</li>
	</ul>
	</li>
</ul>

4. Handles the logistical and administrative needs of the Ateneo Children’s Theatre

<ul>
	<li>Receives, organizes and proofreads the playbill layout</li>
	<li>Assigns pagination for the playbill advertisements</li>
	<li>Follows-up final Playbill Layout submitted by the Printing Press for the final approval of AHFOR.</li>
</ul>

5. Performs other duties as may be assigned by the immediate supervisor, or any authorized representative.

Reliever for Office of the Assistant Headmaster for Formation

Summary of Project Scope

Under the supervision of the Chairperson, the Reliever (Department Secretary IV) provides secretarial and administrative support to the Department.

Detail of Principal Accountabilities and Project Deliverables

I. Frontline and Secretarial Function

<ul>
	<li class="text-justify">Receives and sorts all documents and communication emanating from the office of the chairperson and forwards to offices concerned as needed</li>
	<li class="text-justify">Receives memos, fliers and other documents from various offices</li>
	<li class="text-justify">Prepares practicum letter for graduate students</li>
	<li class="text-justify">Retrieves and distributes departmental mails</li>
</ul>

II. Documents and Records Management

<ul>
	<li class="text-justify">Creates and maintains 201 folders of newly hired PT faculty</li>
	<li class="text-justify">Checks and submits documents for appeal for change of grades.</li>
</ul>

III. Financial Support

<ul>
	<li class="text-justify">Drafts faculty &amp; staff budget, other department reports and income statements</li>
	<li class="text-justify">Handles petty cash, request for reimbursements and liquidation reports</li>
</ul>

​​​​​​​IV. Supplies and Equipment Management

<ul>
	<li class="text-justify">Serves as custodian of department-owned books, thesis and other donated collections.</li>
	<li class="text-justify">Ensures proper care and maintenance and takes charge of reservations for the department’s facilities and equipment requested by faculty and students</li>
</ul>

​​​​​​​​​​​​​​​​​​​​​​​​​​​​V. Administrative support for Comprehensive Exams

<ul>
	<li class="text-justify">Provides administrative support to comprehensive examinations for M.A. and Ph.D. students</li>
	<li class="text-justify">Informs students schedule of comprehensive exam orientation, venue and time</li>
</ul>

​​​​​​​​​​​​​​VI. Administrative support for Student’s Registration

<ul>
	<li class="text-justify">Prepares and implements registration sign-up sheets of graduate students</li>
	<li class="text-justify">Ensures Load revision forms are signed by the Chair</li>
</ul>

​​​​​​​VII. Administrative support for Departmental Workshop

<ul>
	<li class="text-justify">Prepares billings for summer workshop</li>
	<li class="text-justify">Prepares summer workshop certificates of attendance (non-credit)</li>
	<li class="text-justify">Prepares financial report</li>
	<li class="text-justify">Prepares payment for facilitators</li>
</ul>

VIII. Administrative support for Thesis/Dissertation of Graduate Program Students

<ul>
	<li class="text-justify">Assists in set-up of defenses, provides food for the panelists</li>
	<li class="text-justify">Prepares the documents related to Faculty Advisers &amp;amp; Style Readers for Thesis/Dissertation/Independent Project/Practicum paper/Research paper and Culminating Project for submission to Graduate Programs Office</li>
</ul>

IX. Administrative support for Faculty/Course Evaluation and Faculty Consultation Hours

<ul>
	<li class="text-justify">Prepares and administers student/course evaluation for graduate students</li>
	<li class="text-justify">Prints the faculty evaluation results for submission to Deans office</li>
</ul>

​​​​​​​X. Website/ Facebook Management

<ul>
	<li class="text-justify">Serves as the Website coordinator by updating and posting changes/announcements on the website and Facebook account</li>
</ul>

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