
Satellite Office is a leading offshore staffing and outsourcing partner that helps businesses build high-performing full-time teams in the Philippines. We work with global companies to create dedicated offshore teams that operate as a true extension of their business — giving clients full control, transparent pricing, flexible scaling, and access to exceptional talent backed by premium operational support.

 

Our services support a wide range of business functions, including customer experience and support, software and development teams, finance and back-office operations, digital marketing, creative services, and other specialist roles across growing industries. Through our people-first approach, we focus on building teams that stay, grow, and deliver long-term value for the businesses they support.

 

At Satellite Office, employee experience is at the heart of everything we do. We are committed to creating an environment where people can build meaningful careers while maintaining balance, wellbeing, and personal growth.

 

Our employees enjoy competitive compensation and benefits, ongoing learning and development opportunities, modern workplaces, and a culture that values collaboration, trust, and flexibility. We believe great teams are built by investing in people and creating a workplace where individuals feel supported to thrive both professionally and personally.

 

As a certified Great Place to Work and one of the leading offshore employers in the Philippines, Satellite Office continues to attract talented professionals who want to work with global brands, develop their careers, and be part of a company that values performance, culture, and long-term success. Through our strategic growth partnership model, employees work directly with international clients, integrate into global teams from day one, and contribute to meaningful business outcomes in a dynamic and future-focused work environment.

Satellite Office 

inbound sales consultant

work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be awesome! apply now and discover the satellite office candidate experience – recognized as one of the best among bpo companies worldwide.

what is an inbound sales consultant?

our awesome client, a leading company in the tyre industry, is looking for an inbound sales consultant to be part of their support centre team.

as an inbound sales consultant, you will manage incoming calls and online chats from new and existing customers regarding sales inquiries and orders. you will provide exceptional customer service, resolve concerns efficiently, and ensure a positive customer experience throughout the customer journey.

what will be your main responsibilities?

<ul>
	<li>handle incoming calls from new and existing customers regarding sales inquiries and existing orders.</li>
	<li>engage with potential customers through the company’s live chat platform.</li>
	<li>provide accurate product, order, and service information to customers.</li>
	<li>resolve customer questions, concerns, and issues in a timely and professional manner.</li>
	<li>document customer interactions and maintain detailed and accurate records in filemaker.</li>
	<li>collaborate with other departments to ensure seamless service and effective issue resolution.</li>
	<li>maintain and continuously improve product and industry knowledge.</li>
	<li>navigate internal systems and crm platforms effectively to assist customers.</li>
	<li>deliver a consistently high level of customer service across all communication channels.</li>
</ul>

CSR | Booking or Reservations Required | Onsite, BGC

Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.

Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.

Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities:

The Administrative Assistant VI provides frontline, administrative, logistical, support in the day-to-day operations of the Gov. Jose B. Fernandez Jr. Ethics Center and the Office of the Student Activities and Formation of the Ateneo Graduate School of Business.

Main Duties and Responsibilities: 
I. Frontline and Administrative Support

<ul>
	<li>Attends to inquiries and requests from stakeholders and visitors of both the Ethics Center and the Office of the Student Activities and Formation and the Office of the Dean from various communication channels (e.g., face-to-face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned</li>
	<li>Receives and records office correspondences and communication materials and carries out appropriate actions</li>
	<li>Prepares and files copies of outgoing correspondences and ensures that they are addressed/distributed to intended recipients in a prompt and efficient manner
	<ul>
		<li>Serves as the custodian for the Ethics Center’s and Office of the Student Activities and Formation’s office equipment, resources, books, publications, supplies, and all office documents Conducts inventory of office equipment and ensures they are in good working condition</li>
		<li>Ensures supplies/resources are promptly replenished and stored properly</li>
		<li>Accurately encodes, sorts, and files documents, resources, books, and publications in a structured and organized manner for easy retrieval</li>
	</ul>
	</li>
	<li>Provide support to the Dean’s various projects and initiatives, such as but not limited to, academic affairs, budget, quality assurance, marketing, School events, etc.</li>
</ul>

II. Logistical Support for Office Activities

<ul>
	<li>Assists with the logistical support requirements for the trainings, seminars, conferences, retreats, workshops and events headed by the Ethics Center and the Office of Student Activities and Formation
	<ul>
		<li>Disseminates information and marketing collaterals about these programs and activities through the website, email, and/or print channels, and addresses inquiries accordingly</li>
		<li>Prepares materials, equipment, and tokens while ensuring the reservation of venues, catering, and transportation requirements</li>
		<li>Processes financial arrangements with external vendors such as cash advances, reimbursements, liquidation, and payments</li>
	</ul>
	</li>
</ul>

III. Center Management Support

<ul>
	<li>Coordinates and arranges meetings, appointments, and travel arrangements of the Executive Director</li>
	<li>Prepares and submit annual year-end report and summary of operations</li>
	<li>Assists in the organization of meeting presentations of the Executive Director</li>
	<li>Draft contracts for Independent Contractors in accordance with legal and organizational requirements</li>
	<li>Assists in implementing the Ethics Center's marketing and admission initiatives</li>
	<li>Handles communication and information dissemination to relevant stakeholders and offices</li>
</ul>

IV. Student Activities and Formation Support

<ul>
	<li>Assists the Director in managing the day-to-day administrative requirements and implementation of the different programs of the Office of the Student Activities and Formation and the Mulat Diwa Foundation</li>
	<li>Assists the Director in drafting the budget of the Student Council and Mulat Diwa Foundation by providing relevant financial data and completing the necessary documentation</li>
	<li>Monitors expenses of the Office of Student Activities and Formation, Mulat Diwa Foundation and the Student Council Fund vis-à-vis approved budget and keeps records of all financial transaction</li>
</ul>

V. Performs other duties as may be assigned by the immediate supervisor, or any 
authorized representative

Administrative Assistant VI

Mary Grace Foods Inc., founded in 2002 by Mary Grace Dimacali, began with a passion for baking and service. Her award-winning baked goods, including ensaymadas and cheeserolls, were first sold in premium mall kiosks. In 2006, Café Mary Grace was born, offering comfort food in a warm, home-like setting. Today, with over 70 kiosks and 60 cafés, Mary Grace provides stable jobs and continues expanding across the Philippines. In the next years, Mary Grace aims to open more branches all over the Philippines and in Asia. We wish to raise the flag of "proudly Filipino made" on the international stage.

Mary Grace Foods, Inc.

<ul>
	<li>Process and release change funds to stores accurately and according to agreed-upon lead times.</li>
	<li>Coordinate bank reservations and pick-up of change funds. Manage daily sales pull-outs from cafés and kiosks without nearby bank access, and ensure timely bankdeposits.</li>
	<li>Prepare monthly financial reports and summary tools to support management decisions. Adhere to control points, maintain document filing, and manage sensitive fund database information in compliance with data privacy laws.</li>
	<li>Collaborate with various café operations and departments to ensure timely resolution of issues. Maintain professional relationships and uphold the organization's values.</li>
	<li>Accurately prepare, encode, and input data into the monitoring sheets and other in-house systems.</li>
</ul>

Cash Custodian

Summary of Work Activities and Responsibilities: 
 
The Library Assistant IV provides frontline, library use, and section management support in the day-to-day operations of the library collections and circulation counter of KEMC.

Main Duties and Responsibilities: 
 
I. Circulation and Library User Support

<ul>
	<li>Provides frontline assistance to students, teachers, parents, and other library patrons regarding services and resources.
	<ul>
		<li>Responds to informational queries regarding library policies, procedures, and facilities in a professional manner</li>
		<li>Responds to email and other correspondence concerning circulation, overdue materials, and reservations</li>
		<li>Guides users in locating specific books and utilizing library resources effectively</li>
	</ul>
	</li>
	<li>Handles circulation counter operations to facilitate the efficient movement of library materials
	<ul>
		<li>Processes check-out, check-in, and renewal transactions using the library management system to maintain accurate records</li>
		<li>Receives and processes book reservations and retrieves requested materials for library users</li>
		<li>Maintains the orderliness and professional atmosphere of the circulation area</li>
	</ul>
	</li>
</ul>

II. Collection Management Support

<ul>
	<li>Maintains the systematic organization and accessibility of the library collection
	<ul>
		<li>Shelves returned materials accurately according to the prescribed library classification system</li>
		<li>Performs regular shelf reading to ensure the correct arrangement and easy retrieval of materials</li>
		<li>Participates in the annual inventory activity to account for the status and condition of all library holdings</li>
	</ul>
	</li>
	<li>Performs technical processing and physical maintenance of library materials
	<ul>
		<li>Labels library materials to support systematic storage and retrieval</li>
		<li>Identifies damaged or misplaced materials and refers them for repair, replacement, or withdrawal</li>
	</ul>
	</li>
	<li>Maintains the physical organization and cleanliness of the library</li>
</ul>

III. Administrative Support

<ul>
	<li>Prepares data and drafts reports required by the KEMC Coordinator
	<ul>
		<li>Records, collates, and maintains statistical data on the assigned area of responsibility (e.g. daily user statistics, book search requests, number of books returned to shelves)</li>
	</ul>
	</li>
	<li>Supports the implementation of library policies, procedures, and service improvements</li>
	<li>Coordinates the implementation of library programs and community engagement activities
	<ul>
		<li>Prepares publicity materials, displays, exhibits, and promotional content to encourage library use and reading among the community</li>
		<li>Collaborates with library staff in creating activities that promote library collections and services</li>
	</ul>
	</li>
</ul>

IV. Performs other duties as may be assigned by the immediate supervisor, or any authorized representative

Library Assistant

The Department Secretary provides frontline, administrative, and office management support in the day-to-day operations of the Department of Information Systems and Computer Science in the School of Science and Engineering.

Main Duties and Responsibilities

I. Frontline and Secretarial Support

<ul>
	<li>Attends to inquiries and requests from stakeholders and visitors regarding graduate programs, undergraduate and minor programs, and specializations offered by the Department from various communication channels (e.g., face-to-face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned</li>
	<li>Oversees and manages the calendar, meeting, and appointment schedules of the Chair</li>
	<li>Monitors and manages the usage and reservations of the DISCS laboratories and facilities</li>
	<li>Takes minutes of meetings to document significant and important points</li>
</ul>

 

II. Resource Management Support

<ul>
	<li>Serves as the main custodian for all office equipment, resources, and supplies</li>
	<li>Assists the Chair in preparing the budget proposal of the department for the fiscal year, and initially drafts the budget reports based on the Department’s financial trends and needs</li>
	<li>Assists in overseeing the physical upkeep of the office, ensuring that supplies, fixtures, and equipment are replenished, properly stored, and in good condition</li>
	<li>Oversees the proper receipt, storage, and distribution of supplies, ensuring that items are securely stored, easily accessible, and appropriately tracked</li>
	<li>Prepares and submits the purchase requests to the Central Purchasing Office (CPO) and receives/checks items upon delivery</li>
	<li>Maintains cleanliness and physical upkeep of the office</li>
</ul>

 

III. Academic and Program Support

<ul>
	<li>Assists the Chair, Associate Chair, and Department Coordinators in handling student services and in ensuring the smooth flow of academic procedures according to the guidelines set by the University</li>
	<li>Prepares faculty-related documents (e.g., Advance Approval for Employment, Advance Consolidated List for Full-time/Part-time, Third Summer Leave, Waiver Requests)</li>
	<li>Provides administrative support for faculty application and onboarding processes</li>
</ul>

 

IV. Coordination and Logistical Support

<ul>
	<li>Handles coordination and logistical support requirements for meetings and activities headed/organized by the Office</li>
	<li>Prepares materials and coordinates venue reservations, transportation, meals, equipment, souvenirs, and guest arrangements (e.g., parking slots, entry, egress, etc.) for office visitors</li>
</ul>

 

V. Data and Records Management Support

<ul>
	<li>Oversees the safekeeping and organization of all department documents and official records</li>
	<li>Drafts department periodic reports for review of the Chair</li>
	<li>Monitors departmental compliance with all the requirements from the Office of the University Registrar (OUR), Office of the Dean, and other University offices</li>
	<li>Prepares, collates, and checks faculty requirements for endorsement to the appropriate offices</li>
	<li>Gathers and prepares documentation for submission to accrediting agencies, government and private institutions, and related projects or committees</li>
	<li>Maintains data and records of faculty and students (e.g., faculty personnel and teaching records/files, evaluations; student applications, grades, personal details; etc.), in accordance with the University’s Data Privacy policies and guidelines on confidentiality</li>
</ul>

 

VI. Performs other duties as may be assigned by the immediate supervisor, or any authorized representative

Department Secretary

Overview

Some engineers keep the lights on. You make sure they never flicker in the first place. We're looking for a senior DevSecOps Engineer to own and continuously sharpen the security, reliability, observability, and cost efficiency of our cloud and edge infrastructure — and to have real influence over how it's all built.

This is a hands-on, senior individual contributor role. No managing for the sake of managing — just deep technical ownership, strong opinions, and the autonomy to act on them.

What you'll own

Cloudflare &amp; edge security — You'll configure, manage, and tune the full Cloudflare stack: WAF, CDN and caching strategy, firewall rules, rate limiting, bot management, and custom rules. You'll mine Cloudflare logs to spot attack patterns, performance bottlenecks, and false positives — then tune until the rules are sharp, effective, and quiet. You'll partner with engineering to expose APIs and customer-facing endpoints safely.

AWS security, governance &amp; cost — You'll own our AWS security posture end to end: IAM and least-privilege access, network security (VPCs, security groups, NACLs), encryption, key management, and compliance controls. You'll also drive cost optimization — analysing spend and usage, then implementing the savings (right-sizing, reservations, architectural improvements) — and set the standards that keep every account and environment consistently governed.

Observability, logging &amp; monitoring — You'll design and maintain centralised logging and observability across CloudWatch, New Relic, Sumo Logic, and Cloudflare. You'll lift the signal-to-noise ratio by cutting low-value logs and standardising formats, then build the dashboards, alerts, and SLO/SLI-based monitoring that turn raw data into real visibility.

Incident response &amp; operational excellence — You'll build and continuously improve our IR processes — detection, escalation, communication, root cause analysis, and post-incident reviews — and act as a senior responder when security or availability is on the line. You'll turn every incident into a preventative improvement, and help engineering and product bake security and reliability in early, not bolt them on late.

You'll thrive here if you have

7+ years in DevOps, SRE, or DevSecOps roles

Deep, hands-on AWS experience in production

Strong Cloudflare experience, including WAF and rule-based security

Proven work across observability platforms — CloudWatch, New Relic, Sumo Logic

A solid grip on web security (OWASP Top 10, DDoS mitigation, API security) and networking fundamentals (HTTP, TLS, DNS)

A track record building and improving operational processes and runbooks

The instinct to turn logs and metrics into actionable change

Sharp written communication for docs, incident reports, and recommendations

Nice to have

Infrastructure as code (Terraform, CloudFormation, etc.)

eCommerce or high-traffic, customer-facing systems

CI/CD pipelines and secure deployment practices

Compliance frameworks (PCI, SOC 2, etc.)

Experience mentoring engineers or leading technically

What success looks like

Cloudflare rules that are well-tuned, effective, and low-noise. AWS environments that are secure, cost-efficient, and consistently governed. Logs, dashboards, and alerts that give clear, actionable insight. Incidents detected earlier, resolved faster, and recurring less. And security and reliability woven into everyday engineering — not treated as someone else's problem.

If you want genuine ownership of infrastructure that matters, with the freedom to make it better, let's talk.

Lead DevOps

Main Duties and Responsibilities: 
I. Program Planning and Development

<ul>
	<li>Leads the short-term and long-term development of formation programs for the assigned year levels
	<ul>
		<li>Meets with the OVPMI team and the relevant offices per year level to revisit, refine, and/or plan formation programs and Program Expected Learning Outcomes (PELO)</li>
		<li>Researches and identifies new areas for growth and collaborative opportunities with other institutions and groups</li>
	</ul>
	</li>
	<li>Ensures the alignment and integration of formation programs for the assigned year level with the Higher Education academic curriculum through collaboration with academic and formation stakeholders
	<ul>
		<li>Partners with faculty members and academic departments to refine and align module design and content with formation objectives and the academic curriculum</li>
		<li>Coordinates with other Student Formation Coordinators to promote continuity and developmental progression of formation programs across all year levels</li>
	</ul>
	</li>
</ul>

II. Program Implementation

<ul>
	<li>Manages the logistical and administrative requirements necessary for smooth program operations
	<ul>
		<li>Coordinates venue reservations and logistical setups for all program activities</li>
		<li>Coordinates and negotiates with faculty members on matters related to student enlistment, scheduling, and room assignments</li>
		<li>Receives and verifies grade submissions from faculty members and posts the grades in the system</li>
	</ul>
	</li>
	<li>Sources, selects, and orients program facilitators and resource persons</li>
	<li>Mentors individual students and/or student groups, as applicable to the program
	<ul>
		<li>Develops activities and sessions to help students with their role in the program</li>
		<li>Provides individual consultation sessions to guide them in their role in the program</li>
	</ul>
	</li>
	<li>Monitors the financial requirements of assigned formation programs to ensure adherence to approved budgets
	<ul>
		<li>Consolidates budget proposals from partner offices for assigned year-level programs</li>
		<li>Monitors the utilization of program budgets and tracks expenses throughout the year</li>
		<li>Monitors the financial status of assigned programs through Integrated Ateneo Formation (InAF) DCBs and reviews related budgetary requirements</li>
		<li>Reviews and monitors the processing of liquidations for assigned year-level programs</li>
		<li>Processes requests for compensation of facilitators and deliverers, as applicable</li>
	</ul>
	</li>
</ul>

III. Program Monitoring, Evaluation, and Reporting

<ul>
	<li>Develops or uses current evaluation tools such as surveys, interviews, and focus groups to gather feedback on program runs, and analyzes the data collected to derive actionable insights and recommendations for enhancing formation program strategies</li>
	<li>Prepares detailed evaluation reports documenting findings, insights, and recommendations for program outcomes</li>
	<li>Coordinates the implementation of approved changes and enhancements to formation programs and provides feedback and recommendations to the Director and relevant stakeholders</li>
</ul>

IV. Stakeholder Engagement

<ul>
	<li>Serves as the primary point of contact for formation program-related inquiries for assigned year levels, acting as the initial touchpoint for offices, students, and external organizations</li>
	<li>Identifies and engages potential partners, including academic institutions, organizations, and training providers, to expand formation program offerings and initiatives</li>
	<li>Represents the assigned formation programs in University-related gatherings and meetings</li>
</ul>

V. Performs other duties as may be assigned by the immediate supervisor, or any authorized representative

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