The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities:

Under the direct supervision of the Head of the Janitorial Services Section, the Housekeeping Supervisor is responsible for implementing operational standards for cleaning and supervising the work performance of housekeeping maintenance personnel.

 

Main Duties and Responsibilities:

I. Housekeeping and Maintenance

<ul style="list-style-type: disc;">
	<li>Recommends and implements operational standards and procedures for cleaning</li>
	<li>Oversees the services provided are in accordance to set standards and delivered in a timely manner</li>
</ul>

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: circle;">
		<li>Leads the team in the planning and execution of all maintenance related needs and requests of the LS community, when necessary</li>
	</ul>
	</li>
	<li>Ensures stocks of housekeeping supplies and equipment are adequate to maintain the upkeep of the assigned zone, in coordination with the Administration Group
	<ul>
		<li>Monitors the issuance of supplies and equipment to the maintenance staff</li>
		<li>Conducts regular audit of supplies &amp; equipment inventory as basis for forecasting to facilitate effective scheduling of orders</li>
	</ul>
	</li>
	<li>Monitors the inventory and condition of all loose furniture and equipment issued in their assigned zone
	<ul style="list-style-type: circle;">
		<li>Facilitates reporting and repairs of defective equipment, furniture, and building systems</li>
		<li>Reports and recommends to Facilities and Utilities Group needed repairs or replacements of defective equipment or furniture</li>
		<li>Coordinates with the Facilities and Utilities Group for preventive maintenance of facilities and other utility improvements</li>
	</ul>
	</li>
	<li>Coordinates with the Administration Group all logistical and set-up requirements of various events in the University
	<ul style="list-style-type: circle;">
		<li>Facilitates the assignment of the required manpower and equipment</li>
		<li>Ensures the requested services and equipment provided are in working order and delivered in a timely manner</li>
		<li>Monitors the issuance and return of the requested furniture and equipment</li>
	</ul>
	</li>
	<li>Prepares estimates for operational costs, for use and reference of the Janitorial Services Section Head
	<ul style="list-style-type: circle;">
		<li>Provides inputs in preparing the budget for housekeeping and maintenance works, and assists in managing and monitoring of the said budget</li>
	</ul>
	</li>
</ul>

II. Team Supervision

<ul>
	<li>Supervises, monitors, and evaluates the performance of staff and recommends corresponding personnel actions such as promotions, transfers, and dismissal</li>
	<li>Orients and trains staff on tasks to be accomplished, the proper implementation of work policies and procedures, and the required specifications and standards</li>
	<li>Plans and prepares work schedules and assignments, and scope of work of the supervised staff</li>
	<li>Provides feedback and coaches staff to further develop their performance</li>
	<li>Maintains required records of employee work hours, budgets, payrolls, and other pertinent information</li>
</ul>

<ul>
	<li>Coaches and mentors the staff to resolve performance concerns</li>
	<li>Guides the staff in the proper implementation of work policies and procedures, as well as the efficient use and maintenance of cleaning equipment and supplies</li>
	<li>Investigates complaints regarding service provided and, takes corrective action</li>
</ul>

III. Performs other tasks as may be assigned by immediate supervisor or authorized representative

Housekeeping Supervisor | Central Facilities Management Office

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

1. Building Administration

<ul>
	<li>Serves as resource person during project negotiation related to facilities under building administration maintenance and installation;</li>
	<li>Supervise project implementation under building administration for simple building renovations and upkeep;</li>
	<li>Ensure that the quality standards required for every project, repair and maintenance supervised are met;</li>
	<li>Ensure quick response for in-house repair and maintenance requests;</li>
	<li>Implements yearly maintenance plans for building safety and security;</li>
	<li>Applies for all governmental requirements related to building administration;</li>
	<li>Prepare and send reports for facility maintenance-related issues, concerns and resolutions</li>
</ul>

2. Material Supply &amp; Utility Consumptions, Service Providers, and Housekeeping

<ul>
	<li>Prepare and review Request for Payment (RFP) for material supplies, utilities and service providers of building maintenance services;</li>
	<li>Monitor the material supplies and utility consumptions;</li>
	<li>Oversee every activity, project, repair and maintenance rendered by the service-providers and/or contractors and provide real time updates;</li>
	<li>Consistently monitor service-providers and/or contractor's performance;</li>
	<li>Conduct regular checks to ensure cleanliness and orderliness of the building and premises;</li>
	<li>Perform manpower coverage review for housekeeping services;</li>
	<li>Monitor housekeeping staff performance</li>
</ul>

3. Safety &amp; OSH/COSH Compliance

<ul>
	<li>Prepare necessary incident reports for any work facility equipment malfunction;</li>
	<li>Coordinate the incidents to Facilities Manager and the resolution once resolved;</li>
	<li>Ensure execution of Company compliance requirements to workplace safety policies and procedures;</li>
	<li>Implement COSH requirements for all supervised construction or renovation works;</li>
	<li>Conducts safety orientation to all personnels of contracted providers;</li>
	<li>Actively collaborate with Health and Safety Committee;</li>
	<li>Ensure contractor compliance to DOLE-OSH rules and regulations</li>
</ul>

4. Performance Management

<ul>
	<li>Delegate and supervise workload assignments for building admin. assistants and maintenance staff;</li>
	<li>Assess work progress and actual performance of each direct report;</li>
	<li>Facilitate coaching requirements;</li>
	<li>Ensure reports are submitted on time;</li>
	<li>Conduct annual performance appraisals.</li>
</ul>

Building Administrator and Safety Officer

1. Building Administration

<ul>
	<li>Serve as a resource person during project negotiation</li>
	<li>Supervise project implementation for simple building renovations and upkeep</li>
	<li>Ensure that the quality standards required are met</li>
	<li>Ensure quick response for in-house repair and maintenance requests</li>
	<li>Apply for all governmental requirements</li>
	<li>Prepare and send reports for facility maintenance related issues</li>
	<li>Serve as the PCO </li>
	<li>Coordinate with DENR and other regulatory body </li>
</ul>

 

2. Material Supply &amp; Utility Consumptions, Service Providers and Housekeeping

<ul>
	<li>Prepare and review Request for Payments</li>
	<li>Monitor the material supplies and utility consumptions</li>
	<li>Ensure the quality standards required are met</li>
	<li>Consistently monitor service providers and/or contractor's performance</li>
	<li>Conduct regular checks to ensure cleanliness and orderliness of the building and premises</li>
	<li>Perform manpower coverage review for housekeeping services</li>
	<li>Coordinate with proper channel for manpower replacement</li>
	<li>Monitor housekeeping staff performance and give feedback</li>
</ul>

 

3. Safety &amp; OSH/COSH Compliance

<ul>
	<li>Prepare necessary incident reports for any work facility equipment malfunction</li>
	<li>Coordinate incidents and its resolution to Facilities Manager</li>
	<li>Ensure execution of Company compliance requirements to workplace Safety Policies and Procedures</li>
	<li>Implement COSH requirements for supervised construction and renovation works</li>
	<li>Conduct safety orientation</li>
	<li>Conduct risk assessment and enforce preventative measures, identify bottlenecks and provide solutions</li>
	<li>Ensure contractor compliance to OSH Rules and Regulations</li>
</ul>

 

4. Performance Management

<ul>
	<li>Delegate and supervise workload assignments for building admin. assistants</li>
	<li>Assess work progress and actual performance of each direct report;</li>
	<li>Facilitate coaching requirements;</li>
	<li>Ensure reports are submitted on time;</li>
	<li>Conduct annual performance appraisals.</li>
</ul>

Facilities Engineer

Summary of Work Activities and Responsibilities:

Under the supervision of the Assistant to the Director for Operations, the Residential Operations Assistant attends to the reservation and admission of potential residents and transients, handles their check-in and out, serves as front-desk support, and assists with the general upkeep of the rooms.

Main Duties and Responsibilities:

I. URH Reservations, Applications, and Admissions Management

<ul>
	<li>Assists with queries of potential residents and transients and monitors the various communication channels of URH</li>
	<li>Processes reservations of URH rooms and facilities
	<ul>
		<li>Prepares the reservation forms and receives and processes dorm reservation and application, ensuring all necessary documents are in order</li>
		<li>Assists in the review of previous residents’ files for any concerns and flags them to the Assistant to the Director for Operations for consideration</li>
		<li>Prepares the acceptance letters and dorm kits, and communicates the house rules to the incoming residents</li>
	</ul>
	</li>
	<li>Implements an organized filing system for each application, ensuring that all documents are kept confidential</li>
	<li>Updates the URH resident database and prepares present headcount report, including tagging resident students in AISIS</li>
</ul>

II. Facilities Upkeep and Maintenance

<ul>
	<li>Conducts regular inspection of common spaces and grounds maintenance, and schedules room inspection to ensure that the general upkeep of the facilities is well-maintained and that needed repairs are coordinated properly</li>
	<li>Assists in coordination of resident-related concerns with the appropriate offices and helps in the monitoring and resolution of these concerns</li>
	<li>Coordinates closely with the Housekeeping Supervisor for the URH in ensuring that a high-standard of cleanliness and over-all upkeep of the URH complex is maintained at all times</li>
	<li>Initiates job order process request for facilities and IT-related requirements, in coordination with the Senior Residential Operations Assistant</li>
</ul>

III. Room Check-in and Check-out Management

<ul>
	<li>Attends to the check-in process
	<ul>
		<li>Coordinates the clean-up of rooms with the housekeeping team and ensures that the rooms are ready for check-in</li>
		<li>Facilitates the check-in process of residents and transients and provides orientation of house rules</li>
	</ul>
	</li>
	<li>Attends to the check-out process
	<ul>
		<li>Coordinates the room check and clean-up to ensure that everything in the room is still accounted for, including the return of room keys</li>
		<li>Coordinates with the Office Assistant for Collections and Inventory Support to ensure that residents and transient guests have fully settled their bills prior to check-out</li>
	</ul>
	</li>
	<li>Monitors the appliance/s brought in and out by the residents
	<ul>
		<li>Assists the Senior Residential Operations Assistant with the residents’ submission of the Appliance Declaration Form.</li>
	</ul>
	</li>
</ul>

IV. Frontline and Office Support

<ul>
	<li style="list-style-type: none;"> </li>
	<li>Attends to inquiries of potential residents and the requests of the residents from various URH communication channels</li>
	<li>Accompanies the parents/ visitors in touring the URH facilities</li>
	<li>Manages the receipt and release of packages and documents delivered for the residents and the Office</li>
	<li>Keeps a record of the lost and found items of residents, including coordinating with the Campus Safety and Mobility Office</li>
	<li>Routes URH memos and announcements from various communication channels to the residents and transients</li>
</ul>

*Full JD may be requested

Residential Operations Assistant | University Residence Halls

Frontline and Administrative Support

Serves as the receptionist and attends to inquiries and requests from stakeholders and visitors from various communication channels and coordinates the flow of information internally and with other offices concerned

Receives and records office correspondences and communication materials and carries out appropriate actions while observing appropriate confidentiality and discretion

Prepares, makes and files copies of outgoing correspondences and ensures that they are addressed/distributed to intended recipients in a prompt and efficient manner

Assists in the upkeep of all office equipment and rooms, resources, publications, supplies, and all faculty documents

Conducts inventory of office supplies/resources

Accurately encodes, sorts, and files office documents and resources such as faculty, department, student data, evaluations, housekeeping tasks, etc. in a structured and organized manner for easy retrieval

Monitors the condition of furniture, fixtures, and equipment and request repairs or procurement as needed

Manages the scheduling and reservation of JGSOM Consultation Rooms, including the Bagnani Conference Room, and the Cabochan Seminar Room, ensuring availability for students and faculty upon request

Office Management Support

Collects and summarizes relevant data gathered from meetings to support the decision-making process of the Office of the Dean

Ensures that all presentations by the Dean are properly documented, updated and stored for easier retrieval

Coordinates with relevant offices to ensure successful execution of dry-runs and live activities

Arranges online meeting rooms, such as Zoom, Google Meet, or Microsoft Teams and provides basic technical support, such as granting access to attendees, setting up of meeting IDs, etc.

Logistical Support for Office Activities

Assists in the creation and dissemination of information, official invitations, marketing collaterals, presentations, memoranda, and office communications about the school’s programs and activities through the website, email, and/or print channels, and addresses inquiries accordingly

Coordinates with the University Marketing and Communications Office and the JGSOM Social Media Coordinator and Systems Administrator for publishing of articles, write-ups, and other communication materials to ensure compliance with University guidelines

Assists in the planning, organizing, and implementing major school events and the activities of the Office of the Dean and by coordinating logistics, managing communications, and ensuring all preparations are completed on schedule

Prepares materials, equipment, and tokens while ensuring the reservation of venues/conference rooms, catering, and transportation requirements

Processes financial arrangements with external vendors such as cash advances, reimbursements, liquidation, and payments

Budget and Financial Support

Assists in the tracking and submission of financial reports, including petty cash funds, liquidation reports, reimbursements, financial status, and expense monitoring vis-à-vis the approved office budget

Maintains ledgers for operational and DCB accounts of the Office where expenses or income are logged to track running balances in real time

Encodes financial entries and regularly updates various JGSOM Budget accounts

Handles the preparation and processing of payments for various requests

Maintains and securely stores the financial records of office transactions

Assists the Dean's Office in compiling materials and documents required for submission during the budget season

Performs other work-related tasks as may be required by the immediate supervisor and authorized representative

Administrative Assistant for School of Management

Frontline and Administrative Support

<ul>
	<li>Serves as the receptionist and attends to inquiries and requests from stakeholders and visitors from various communication channels and coordinates the flow of information internally and with other offices concerned</li>
	<li>Receives and records office correspondences and communication materials and carries out appropriate actions while observing appropriate confidentiality and discretion</li>
	<li>Prepares, makes and files copies of outgoing correspondences and ensures that they are addressed/distributed to intended recipients in a prompt and efficient manner</li>
	<li>Assists in the upkeep of all office equipment and rooms, resources, publications, supplies, and all faculty documents</li>
	<li>Conducts inventory of office supplies/resources</li>
	<li>Accurately encodes, sorts, and files office documents and resources such as faculty, department, student data, evaluations, housekeeping tasks, etc. in a structured and organized manner for easy retrieval</li>
	<li>Monitors the condition of furniture, fixtures, and equipment and request repairs or procurement as needed</li>
	<li>Manages the scheduling and reservation of JGSOM Consultation Rooms, including the Bagnani Conference Room, and the Cabochan Seminar Room, ensuring availability for students and faculty upon request</li>
</ul>

Office Management Support

<ul>
	<li>Collects and summarizes relevant data gathered from meetings to support the decision-making process of the Office of the Dean</li>
	<li>Ensures that all presentations by the Dean are properly documented, updated and stored for easier retrieval</li>
	<li>Coordinates with relevant offices to ensure successful execution of dry-runs and live activities</li>
	<li>Arranges online meeting rooms, such as Zoom, Google Meet, or Microsoft Teams and provides basic technical support, such as granting access to attendees, setting up of meeting IDs, etc.</li>
</ul>

Logistical Support for Office Activities

<ul>
	<li>Assists in the creation and dissemination of information, official invitations, marketing collaterals, presentations, memoranda, and office communications about the school’s programs and activities through the website, email, and/or print channels, and addresses inquiries accordingly</li>
	<li>Coordinates with the University Marketing and Communications Office and the JGSOM Social Media Coordinator and Systems Administrator for publishing of articles, write-ups, and other communication materials to ensure compliance with University guidelines</li>
	<li>Assists in the planning, organizing, and implementing major school events and the activities of the Office of the Dean and by coordinating logistics, managing communications, and ensuring all preparations are completed on schedule</li>
	<li>Prepares materials, equipment, and tokens while ensuring the reservation of venues/conference rooms, catering, and transportation requirements</li>
	<li>Processes financial arrangements with external vendors such as cash advances, reimbursements, liquidation, and payments</li>
</ul>

Budget and Financial Support

<ul>
	<li>Assists in the tracking and submission of financial reports, including petty cash funds, liquidation reports, reimbursements, financial status, and expense monitoring vis-à-vis the approved office budget</li>
	<li>Maintains ledgers for operational and DCB accounts of the Office where expenses or income are logged to track running balances in real time</li>
	<li>Encodes financial entries and regularly updates various JGSOM Budget accounts</li>
	<li>Handles the preparation and processing of payments for various requests</li>
	<li>Maintains and securely stores the financial records of office transactions</li>
	<li>Assists the Dean's Office in compiling materials and documents required for submission during the budget season</li>
</ul>

Performs other work-related tasks as may be required by the immediate supervisor and authorized representative

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Housekeeping Supervisor | Central Facilities Management Office

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Residential Operations Assistant | University Residence Halls

Administrative Assistant for School of Management

Administrative Assistant