ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

Duties &amp; Responsibilities 

 

The Assistant Product Manager also ensures that the product supports the company’s overall strategy and goals, and is expected to: 

 

Product Management 

Define the product strategy and road map 

Manage relationship with Principals 

Study the competition and plot strategic directions for brands and products 

Set pricing to meet revenue and profitability goals 

Continuously develop a technical application for products 

Conduct the market research and analysis 

Marketing 

Develop the core positioning and messaging for each product 

Work with external third parties to assess partnerships and licensing opportunities 

Sales 

Develop tools and programs for effective product demos to customers 

Develop sales tools and collateral for the sales team

Assistant Product Manager

We provide software to help stakeholders in the global TIC (Testing, Inspection and Certification) industry operate and transfer information to increase value, integrity and awareness of accredited certification.

By helping the TIC industry digitize and facilitate the flow of key information we help business and regulators around the world develop, monitor an improve global supply chains which leads to greater economic, environmental and social impact.

HIRING FOR START UP SUCCESS!

It’s the perfect time to join ITHINKWEB CORPORATION and we are looking for the best of the best.

We are a high-growth tech company that is looking to hire the most talented and passionate people. We have a great culture and have more than enough room for growth as we continue to scale our business. 

We believe in our mission – to build products that are so good they can only be sold by unicorn companies and WE WANT YOU TO BE PART OF IT!


IThinkWeb Corporation

The Product Owner Associate is responsible for understanding and communicating the business needs as defined by the Product Owner by collaborating with the technical team; software developers, QA and UIUX designers.

PO Associate supports in achieving the project sucess by being involved with, but not limited to, scrums, sprint planning meetings, sprint reviews and in using their ability to translate between business needs and software product development technicalities.

Duties And Responsibilities:

<ul>
	<li>Assist Project Manager/Product Owner in overseeing schedules and milestone management.</li>
	<li>Obtain weekly project status from all team members.</li>
	<li>Learn and use project/task management software.</li>
	<li>Prepare and assist in project documentation.</li>
	<li>Document resource needs and availability.</li>
	<li>Organize and schedule team meetings.</li>
	<li>Identify project scope, risks, constraints, dependencies, assumptions, and deadlines.</li>
	<li>Keep track of the project costs.</li>
	<li>Provide consistent updates on the project to all stakeholders.</li>
	<li>Monitor project progress and help in adjustments.</li>
	<li>Measure the project performance to suggest areas of improvement.</li>
</ul>

Skills:

<ol>
	<li>Project planning and documenting skills</li>
	<li>Task Management</li>
	<li>Organizational Skills</li>
	<li>Data Processing Skills</li>
	<li>Effective verbal and written communication skills</li>
	<li>Leadership skills</li>
	<li>Problem solving skills</li>
</ol>

Product Owner Associate

LIVING INNOVATIONS, CORP. have been around for almost a decade bringing internationally recognized luxury brands to the homes of the local elites in the Philippines.
With our passion comes endless creativity and innovations that set a high benchmark of top class service for other competing architectural design firms in the country. 
Our company offers an unmatched opportunity for the right people to play part in the continuing success of the world’s leading premium Furniture and Kitchen products. In doing so, enjoying personal success and prosperity.
We are currently looking for hardworking and enthusiastic individuals to be a part of our growing company.
MISSION & VISION
•	We intend to provide our customers with the best furniture and kitchen products with recognized luxury brands.
•	To set a high benchmark of top class service for other competing architectural design firms in the country.
•	To constantly focus on innovating the homes of the local elites in the Philippines.
•	To inspire its employees to be the best they can be in a positive working environment.

Living Innovations Corp.

<ul>
	<li>Achieves individual and team sales goals through the use of Bang&amp;Olufsen specific customer focused engagement strategies</li>
	<li>Delivers extraordinary and lasting experiences to every customer by personalizing Bang&amp;Olufsen products and services to fit their unique needs; Provides exceptional customer service during all customer interactions</li>
	<li>Demonstrates the drive and confidence to succeed in a pay-for-performance environment</li>
	<li>Models excellence in theater show presentation, inclusive of invitation and verbatim script delivery</li>
	<li>Helps to implement Bang&amp;Olufsen visual merchandising standards and execute promotional strategies</li>
	<li>Participates in all store training and certifications to continually develop in the role</li>
	<li>With monthly Commission and Incentives </li>
</ul>

Product Specialist

To ensure we continue to fulfill our role as a provider of vital services to customers, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.

About Wells Fargo

Wells Fargo & Company (NYSE WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Wells Fargo Enterprise Global Services (EGS) 
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Wells Fargo has a long legacy with deep-rooted values that we live by every day. We work hard to attract exceptional talent to the business and we hope that the following information demonstrates why Wells Fargo truly offers a “welcome difference.”

Wells Fargo offers an inclusive environment where every team member knows and feels that they are valued, no matter their role. We refer to our employees as ‘team members’ because our people are resources to be invested in and because teamwork is essential to our success.
Collaboration is at the heart of our culture with everyone taking a proactive approach. Wells Fargo team members enjoy working together — across lines of business and geographies.

A welcome difference
“Welcome” is the basis of who Wells Fargo is as an international employer. We welcome team members into an inclusive environment that encourages amazing work. We find it important to let our team know that they are valued, no matter their role. As an employer we live by three important pillars;

Everyone matters. At Wells Fargo, our inclusive culture results in an atmosphere of respect and encouragement that has team members feeling great about coming into work every day. We value the viewpoints of our team members and encourage them to be their best.

I succeed when we all succeed. When collaboration is the expectation, everyone takes a proactive approach — pitching in to ensure all team members reach their goals. At Wells Fargo, our team genuinely enjoys working together.

Our progress, your development. Success is always in sight at Wells Fargo as our opportunity-rich international business, supportive managers, and engaged colleagues provide the environment for you to develop professionally and personally. We support your development and encourage you to advance your career. Additionally, our company’s global presence will allow team members to knowledge-share with their colleagues around the world.

We achieve our goals through collaboration and believe everyone matters at Wells Fargo. We create a community where we promote diversity and inclusion, wellness and volunteering.

Making Wells Fargo a great place to work, we have facilities that our team members can enjoy.
• Fitness gym
• Sleeping rooms
• Karaoke room
• Team member parking
• Sports court
• Quiet rooms
• Cafeteria
• Internal Shuttle service

Because we value inclusivity, Wells Fargo has special interest groups that you can join.
• Basketball, volleyball, football
• Badminton, chess
• Music, arts, dance
• Camera club
• Runners and riders club
• LGBTQ network
• Women’s network

Our Vision
Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

Our Values
Five primary values guide every action we take:

What’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime.

People as a competitive advantage. We strive to attract, develop, motivate, and retain the best team members — and collaborate across businesses and functions to serve customers.

Ethics. We’re committed to the highest standards of integrity, transparency, and principled performance. We do the right thing, in the right way, and hold ourselves accountable.

Diversity and inclusion. We value and promote diversity and inclusion in all aspects of business and at all levels. Success comes from inviting and incorporating diverse perspectives.

Leadership. We’re all called to be leaders. We want everyone to lead themselves, lead the team, and lead the business — in service to customers, communities, team members, and shareholders.
Our Goals

We want to become the financial services leader in these areas:

Customer service and advice. After listening to and understanding our customers and their financial goals, we want to provide exceptional service and guidance to help them succeed financially.

Team member engagement. Our team members are our most valuable resource. We want to be the employer of choice — a place where people feel included, valued, and supported; everyone is respected; and we work as a team.

Innovation. Through innovative thinking, industry-leading technology, and a willingness to test and learn, we create lasting value for customers — and increased efficiency for our operations.

Risk management. While working to set the global standard in managing all forms of risk, we want to serve customers’ needs and protect their assets, information, and privacy.

Corporate citizenship. We make a positive contribution to communities through philanthropy, advancing diversity and inclusion, creating economic opportunity, and promoting environmental sustainability.

Shareholder value. We want to deliver long-term value for shareholders through a balanced business model, strong risk discipline, efficient execution, and a world-class team.

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Wells Fargo Philippines

About the role:

<ul>
	<li>In this role the you will assist branch employees in answering product queries for existing bank customers.You will also maintain a postivie business relationship with all bank employees.</li>
</ul>

In this role, you will:

<ul>
	<li>Present, promote, and sell products and services using solid arguments to existing and prospective customers</li>
	<li>Perform cost benefit and needs research of existing and potential customers to meet their needs</li>
	<li>Establish, develop, and maintain positive business and customer relationships</li>
	<li>Identify customer needs and deliver products that meet their needs and expectations</li>
	<li>Identify leads and educate prospect customers through presentations and calls</li>
	<li>Provide support to existing customers</li>
	<li>Provide recommendations on products and services that best accommodate the customer</li>
	<li>Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals</li>
	<li>Interact with internal and external customers</li>
	<li>Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements</li>
</ul>

Financial Service Representative Branch Product

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
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Reward 
(e.g,, Globe
Prepaid Load Card)

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Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Obtain client information by:
	<ul>
		<li>Answering telephone calls.</li>
		<li>Interviewing clients.</li>
		<li>Verifying information.</li>
	</ul>
	</li>
	<li>Sell additional services by:
	<ul>
		<li>Recognizing opportunities to up-sell accounts.</li>
		<li>Explaining new features.</li>
	</ul>
	</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
	<li>Obtain possible customer leads.</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Maintain customer/potential customer data bases.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation.</li>
</ul>

Telemarketer | Alabang

COMPANY OVERVIEW 

Primal Enterprises Corporation (PEC) was incorporated in 1988 and is one of the largest importers and distributors of automotive aftermarket products in the Philippines, supplying a range of globally-sourced automotive parts, accessories, electronics, and lubricants to key cities nationwide. Some of our popular automotive brands: 

●	VIC automotive filters from Japan
●	MAG 1 lubricants and chemicals from USA
●	Hi-Q brake pads and shoes from Korea
●	MA-FRA car care products from Italy
●	Deflector car accessories and many more

Beyond automotive aftermarket products, PEC is rapidly expanding into energy-saving devices and materials for architectural and industrial use, such as but not limited to:

●	Sunbloc architectural-grade ceramic window films from Korea
●	United Oil industrial lubricants from Singapore

WHY JOIN US? 

To support our expansion, we need highly motivated, self-driven individuals who go above and beyond what is expected and possess high initiative and integrity to grow with us. If you have what it takes, we look forward to having you on our team!

By being part of our team, you will have the opportunity to experience the following:

●	Development of critical work and interpersonal skills through working with a wide range of people in multiple departments within the company
●	Commitment to achievement of goals, quality products, and concern for all stakeholders
●	Ample benefits commensurate with level of work, including bonuses and health allowance (details to be discussed in job offers)


CHECK US OUT 

To understand more about what we do, check out our Facebook pages:

	Sunbloc Performance Window Films: www.facebook.com/SunblocWindowFilms 
	MAG 1 Philippines: : www.facebook.com/MAG1Philippines 
	MA-FRA Philippines: www.facebook.com/MaFraPhilippines 
	VIC Filter Philippines: www.facebook.com/VICPhilippines

Primal Enterprises Corporation

<ul>
	<li>The Graphic Artist aids in the conceptualization and creation of promotional and advertising materials.</li>
	<li>He/She will have plenty of opportunities to learn about and assist in the product development and brand building cycles, from raw design all the way to product/service marketing, in exchange for the meticulousness, flexibility, and ability to meet deadlines required.</li>
	<li>Responsibilities will also include some administrative functions, such as preparation of barcodes and periodic updating of the company’s catalogues, brochures, and web design requirements, etc.</li>
</ul>

Graphic Artist

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Key Responsibilities:

<ol>
	<li>Develop Marketing Strategies:

	<ul style="list-style-type: disc;">
		<li>Create and execute comprehensive marketing plans that align with the company's goals and objectives.</li>
		<li>Conduct market research to identify trends, competitors, and customer preferences.</li>
		<li>Define target customer segments and tailor marketing strategies accordingly.</li>
	</ul>
	</li>
	<li>Brand Management:
	<ul style="list-style-type: disc;">
		<li>Maintain and enhance the brand's image and identity.</li>
		<li>Ensure brand consistency across all marketing channels and materials.</li>
		<li>Manage and protect the brand's reputation.</li>
	</ul>
	</li>
	<li>Digital Marketing:
	<ul style="list-style-type: disc;">
		<li>Oversee the company's online presence, including the website, social media, email marketing, and online advertising campaigns.</li>
		<li>Monitor website traffic, SEO, and user engagement to optimize digital marketing efforts.</li>
		<li>Stay updated on digital marketing trends and incorporate them into strategies.</li>
	</ul>
	</li>
	<li>Advertising and Promotion:
	<ul style="list-style-type: disc;">
		<li>Plan and execute advertising campaigns, both online and offline, to increase brand awareness and drive traffic to stores and the e-commerce platform.</li>
		<li>Collaborate with creative teams to develop compelling marketing collateral, including visuals, videos, and copy.</li>
	</ul>
	</li>
	<li>Customer Engagement:
	<ul style="list-style-type: disc;">
		<li>Develop and implement customer loyalty programs and engagement strategies.</li>
		<li>Collect and analyze customer feedback and data to improve products and services.</li>
		<li>Foster a strong sense of community among customers and brand advocates.</li>
	</ul>
	</li>
	<li>Budget Management:
	<ul style="list-style-type: disc;">
		<li>Develop and manage the marketing budget, ensuring efficient allocation of resources.</li>
		<li>Monitor expenses and track the return on investment (ROI) of marketing initiatives.</li>
	</ul>
	</li>
	<li>Team Leadership:
	<ul style="list-style-type: disc;">
		<li>Lead and manage a team of marketing professionals, including coordinators, designers, and content creators.</li>
		<li>Provide guidance, training, and mentorship to team members.</li>
	</ul>
	</li>
	<li>Collaboration:
	<ul style="list-style-type: disc;">
		<li>Work closely with other departments, such as merchandising, sales, and product development, to align marketing strategies with business objectives.</li>
		<li>Collaborate with external agencies, vendors, and influencers as needed.</li>
	</ul>
	</li>
</ol>

Marketing Manager

<ul>
	<li>Maintain call center database by entering information.</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Assist customers remotely on minor technical concerns on the electronics products</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Complete call logs.</li>
</ul>

Customer Care | Electronics

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Here at M2.0 Communications, we are storytellers who believe that there’s always more than one way to tell a story. We are focused on telling meaningful data-driven narratives alongside building the best communications team in the Philippines. Our differentiation lies in the robust support oﬀered by our diﬀerent service units, as well as our knowledge and experience in stakeholder management, technology, and business PR.

What started with just one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists that work together to go above and beyond the typical narrative. To stay at the forefront of data-driven storytelling, we are continuously in search of talents who will help us develop innovative products and services.

As a Talent Acquisition Specialist, you are expected to deliver the full recruitment cycle while contributing to the development of the M2.0 Group’s long term talent acquisition strategy most especially in the technology landscape. Your role is critical in building a strong talent pipeline across the various business units of the M2.0 Group. Your responsibilities include:

<ul>
	<li>Keeping up-to-date with new technological trends and products</li>
	<li>Collaborating with managers to understand requirements and establish effective recruiting strategies</li>
	<li>Writing and posting technical job descriptions</li>
	<li>Developing programs that will build the recruitment pipeline, including university/school partnerships and networking</li>
	<li>Identifying, establishing, and cultivating relationships with universities and organizations to execute effective recruitment campaigns</li>
	<li>Sourcing potential candidates on niche platforms, like Stack Overflow and Github</li>
	<li>Applying effective recruiting practices to passive and active candidates</li>
	<li>Managing applicant communications to ensure high levels of customer satisfaction throughout recruitment process</li>
	<li>Parsing specialized skills and qualifications to screen IT resumes</li>
	<li>Performing pre-screening calls to analyze applicants’ abilities Interview candidates combining various methods (e.g., structured interviews, technical assessments and behavioral questions)</li>
	<li>Conducting background check and salary analysis of the identified candidate for hire</li>
	<li>Providing recommendations for course corrections by leveraging data from our ATS, post interview and post hire surveys and other feedback loops</li>
	<li>Monitoring key metrics to evaluate the effectiveness of our employment practices</li>
	<li>Developing an internship program</li>
</ul>

Talent Acquisition Specialist

<ul>
	<li>Handle all incoming calls for credit card related inquiries, feedback or concerns</li>
	<li>Assist customers with credit card application, activation, renewal, increasing spending limit, change of billing address, etc.</li>
	<li>Use appropriate opportunities to cross-sell products (not hardselling)</li>
</ul>

Financial Account | Customer Service | Iloilo

<ul>
	<li>Take inbound calls regarding product specifications, control system features, product troubles and parts replacement.</li>
	<li>Send parts and service quotes to customers.</li>
	<li>Schedule service repairs and parts deliveries.</li>
</ul>

Call Line Technicians | Mandaluyong

<ul>
	<li>Ensuring that customers are satisfied with products or services</li>
	<li>Following up with clients or customers to check that they’re still satisfied with any purchases</li>
	<li>Letting customers or clients know about additional products or services</li>
	<li>Determining the quickest, most effective ways to answer a client’s or customer’s questions</li>
	<li>Escalating queries and concerns</li>
	<li>Troubleshooting common issues with a product or service</li>
</ul>

Customer Service Representatives | Generic Account | Sucat Parañaque

<ul>
	<li>Respond to customers' inquiries and questions based on detailed product knowledge acquired (Beauty Care Products Account).</li>
	<li>Deliver excellent customer service at all times.</li>
	<li>Demonstrate effective writing skills (positions handling e-mails).</li>
	<li>Respond effectively in moderately stressful situation.</li>
	<li>Be responsible for life insurance, dental, and medical benefit.</li>
</ul>

Customer Service Executive | Bilingual

Job Description:

Directly responsible in the areas of:

Production 
Merchandising 
Purchasing 
CAD (Product Development) 
Quality Control 
Creative Warehouse (Fabrics/Accessories and Cutting) 
 
Objectives and Key Results (OKR)

1. Ensure the entire team is well aligned and functioning as one and that all items are shipped and launched on time. Conduct regular weekly (or as needed) WIP and Pre-pod meetings. Create any other processes to ensure on-time delivery.

a. Purchasing Improve and reduce the cost of sourcing in terms of time spent, courier costs, and raw material costs. Eliminate wrong orders by correcting consumption estimates. Avoid unnecessary air freight (raw materials). Avoid overbooking and overstock. Review manpower load to ensure equally balanced and recommend hiring or reduction of manpower. 
b. Quality Control Review entire QC/QA group set up. Check if we have too many people. Check load balance per QC and if ‘assignments’ are cost-effective. Ensure Tech packs are correct and used all the time. Develop a system of accountability (checks and balances). Establish strong QA standards and QC and Subcon compliance. Minimize Return to Subcon rework. 
c. Creative Ensure specifications are clear, complete and correct to avoid added sampling costs (time, courier, item cost). Ensure target costs are met. Develop a system of accountability. 
d. Cad (Product Development) Maximize consumption to 85% and ensure the cost of goods is low and within the target margin. Reduce sampling rework and ensure on-time completion. Ensure consumption estimates and patterns are correct. Review the entire process. Develop a process of accountability (checks and balances). Review and ensure the sample making flow is cost-efficient, that we don’t have too much or too little people. Propose correct roll width. At the moment, we have too much excess due to wrong consumption; wrong block, wrong layout, etc. establish a bechmark guide of consumptions and SAMs. 
e. Merchandising Establish a benchmark consumptions and costs. Ensure bom estimates are complete, correct and done on time. To get indicative costs within 5% of true bom costs. 
f. Production Build better working relationships with Subcons. Improve current Subcon standards. Expand production capacity to handle 20% growth in volume. Review and ensure we have enough subcons to meet our target output or loading plan. Create cooperative or develop subcons as necessary. Review and improve all existing processes (offers, negotiation, pricing, payment, liquidation, etc). Develop sourcing options outside Metro Manila and Luzon area. This includes the option to source raw materials and finished goods outside the Philippines. Review if the cutting subcon is sufficient. 
g. Warehouse Management Develop a better system of inventory control preventing thefts, faster information reporting proposes better storage and space management. Check if manpower is correct/over/under. Check if tasks are well-balanced. Review existing processes (requests, releases, etc) and find ways to improve. Better prediction of future warehouse requirements.

3. Ensure we have the correct number of staff and heads. Develop and provide necessary systems to achieve the above. This includes strategic planning, creating, and periodically reviewing okrs, creating an evaluation system where cross-department evaluates one another. Develop any other systems to ensure as we develop more markets and our business grows. Make sure that our entire Production team and Subcons are also ready.

Product Planning and Control Director on Garments Industry

<ul>
	<li>Taking phone calls from customers</li>
	<li>Answering questions about the product or service</li>
	<li>Ensuring customer satisfaction</li>
	<li>Amenable to shifting schedules</li>
</ul>

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