Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you!

 

We are offering a special joining bonus from PHP 30,000* to PHP 80,000* for those who can start in November and December. This is a fantastic chance to make a career move just before the holidays, ensuring a fresh start in the new year with a dynamic and supportive team. *Terms apply

 

What you’ll do:

<ul>
	<li>Design, develop, and maintain complex Salesforce applications using Salesforce Development.</li>
	<li>Collaborate with cross-functional teams to identify business requirements and translate them into technical solutions.</li>
	<li>Configure Salesforce applications to meet business process and application requirements.</li>
	<li>Stay updated with the latest advancements in Salesforce Development, integrating innovative approaches for sustained competitive advantage.</li>
</ul>

About Accenture 
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Salesforce Developer [Cebu]

Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you!

 

We are offering a special joining bonus from PHP 30,000* to PHP 80,000* for those who can start in November and December. This is a fantastic chance to make a career move just before the holidays, ensuring a fresh start in the new year with a dynamic and supportive team. *Terms apply

 

What you’ll do:

As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using Salesforce Lightning Web Components. Your typical day will involve collaborating with cross-functional teams, developing and deploying applications, and ensuring the quality and integrity of the applications.

Roles &amp; Responsibilities:

<ul>
	<li>Design, build, and configure applications using Salesforce Lightning Web Components to meet business process and application requirements.</li>
	<li>Collaborate with cross-functional teams to develop and deploy applications, ensuring the quality and integrity of the applications.</li>
	<li>Develop and maintain technical documentation, including design documents, test plans, and user guides.</li>
	<li>Provide technical support and troubleshooting for applications, identifying and resolving issues in a timely manner.</li>
	<li>Stay updated with the latest advancements in Salesforce Lightning Web Components and related technologies, integrating innovative approaches for sustained competitive advantage.</li>
</ul>

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Application Developer | Salesforce [Cebu]

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

Job Summary 

We are looking for a Product Officer to create trusting relationships with our customers who know the value of digital and printing brands. 

Duties and Responsibilities 

Serve as the lead point of contact for all customer account management matters 

Build and maintain strong, collaborate with the sales team to identify and grow opportunities within the territory

Product Officer

Direc Business Technologies, Inc. is the top-of-mind provider of intelligent business management solutions ranging from Enterprise Resource Planning, Customer Relationship Management, IT and Security, HRIS and Payroll.

Apart from our cutting-edge intelligent business management expertise, we also pride ourselves on proven implementation methodology, high-quality services, and excellent customer support.

We are always up to date with business trends and new technologies which enable us to deliver relevant solutions to enterprises today!

DIREC BUSINESS TECHNOLOGIES INC.

<ul>
	<li>Sell ERP system and other IT services and solutions</li>
	<li>Understand completely the product benefits and advantages and prepare sales strategies</li>
	<li>Work within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values</li>
	<li>Responsible for the following sales activities:
	<ul>
		<li>Gather and generate prospective customers and new target segment and penetrate sales in assigned area</li>
		<li>Set and/or conduct meetings and product demonstrations to prospect customers</li>
		<li>Participate in trade shows and exhibitions, networking with local associations to promote the product</li>
		<li>Attend to external sales trainings, seminars and the like</li>
		<li>Organize, manage and coordinate sales events</li>
		<li>Provide after-sales support to customers</li>
	</ul>
	</li>
</ul>

Business Correspondence

Persuasion and Negotiation

SAP Business One

Business Development

Communication Skills

Account Management

Closing Sales

Product Consultant

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

<ul>
	<li>Identifying and prioritizing the development of products according to need and potential.</li>
	<li>Ensuring that all products developed are properly documented with appropriate User’s Manuals.</li>
	<li>Providing marketing strategies, tools and updates to better equip the sales team in achieving their targets.</li>
</ul>

Product Manager

Multisys Technologies Corporation is considered one of the leading software solutions company in the Philippines that provides a wide range of cost-effective, full-scale software services, system platforms, and integrations being used by thousands of companies and organizations.


Empowering Your Business

A leading software company in the Philippines, Multisys has been steadfast in seeking greater digital transformation for the country, through systems design, development (programming), and deployment (implementation).

Who We Are

We are a software solutions company backed by a team of full-stack developers and elite programmers.


What We Do

Multisys empowers businesses and is a partner to everyone. The wide breadth of copyrighted platforms and solutions that we openly offer underscores our relentless commitment to helping private companies operate more efficiently and grow, as well as to assist government agencies for faster and more effective delivery of services to the public.

How We Help

We put our heart and core on system automation and integration services that expedite various processes and transactions—ultimately helping reinforce the ease of doing business across the Philippines archipelago.


Corporate Principle

We pursue and bring solutions beyond software development to create impactful advancement to empower businesses.

Our Mission

Our mission is to build a sustainable and future-ready society by providing smart solutions to empower businesses and partners to expedite and streamline their processes.

Our Vision

Our vision is to revolutionize ways of life towards greater digital transformation through innovative software solutions.

Our Culture

We Work to Play and Play to Win
We maintain a casual work environment to inspire our people and help them achieve more.

Multisys Technologies Corporation

A Product Manager is responsible for developing strategic product plans, execution, and customer focus. Moreover, he/she collaborates with cross-functional teams and prioritizes product development activities, conducts market research and analysis, and monitors product performance to ensure the successful implementation of product strategies.

General 

<ul>
	<li class="text-justify">Maintains a thorough understanding of our own products and services, as well as ongoing projects to gain insights into the scope of product management;</li>
	<li class="text-justify">Conducts market research to identify customer needs, market trends, and competitive landscape, being able to create new products or assess the evolution of existing products;</li>
	<li class="text-justify">Collaborates with stakeholders to define and track key performance indicators for product success;</li>
	<li class="text-justify">Gathers customer feedback and incorporates it into the product development process;</li>
	<li class="text-justify">Communicates product plans, progress, and outcomes to stakeholders;</li>
	<li class="text-justify">Maintains good relationship with stakeholders, including customers, vendors, and internal teams to ensure strong team representation;</li>
	<li class="text-justify">Maintains current knowledge of industry trends, emerging technologies, and best practices to implement new ideas and approaches as appropriate;</li>
	<li class="text-justify">Prepares product presentations/demos and assists in sales team engagements for technical and product related queries or concerns;</li>
	<li class="text-justify">Prepares and submits daily, weekly, monthly, and annual reports as required by the Immediate Superior;</li>
	<li class="text-justify">Assists and participates in human resources and other company activities; and</li>
	<li class="text-justify">Performs other related tasks that may be assigned.</li>
</ul>

Product Management 

<ul>
	<li class="text-justify">Analyzes market data, user behavior, and product metrics to identify trends and insights;</li>
	<li class="text-justify">Product strategy development and execution;</li>
	<li class="text-justify">Defines product roadmaps, creates feature specifications, and prioritizes product features and enhancements;</li>
	<li class="text-justify">Collaborates with cross-functional teams to ensure successful product development, launch, and improvement;</li>
	<li class="text-justify">Utilizes agile methodologies for product development processes;</li>
	<li class="text-justify">Coordinates product launches, including go-to-market strategies and sales team training;</li>
	<li class="text-justify">Creates and maintains product documentation, including specifications, user guides, and FAQs;</li>
	<li class="text-justify">Monitors post-release performance and user feedback to identify areas for enhancement or iteration;</li>
</ul>

Customer Focus 

<ul>
	<li class="text-justify">Advocates for the customer throughout the product development process, ensuring interests are considered;</li>
	<li class="text-justify">Collaborates with UI/UX designers to create intuitive and user-centric product experiences; and</li>
	<li class="text-justify">Engages with customers/clients to build relationships and gather feedback to continuously improve the product and enhance customer satisfaction.</li>
</ul>

Product Descriptions

Product Development

Product Management

Product Positioning

The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:

TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)

TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)

AIR &amp; TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support &amp; Aviation Services)

INFORMATION &amp; COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses. 
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).

A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.

Transnational Diversified Group

<ul>
	<li>The Product Support Representative will focus on responding appropriately and timely to email and tickets from internal and external customers of the product.</li>
	<li>Provide product support to customers via email and/or chat leveraging internal resources in a timely manner</li>
	<li>Work on cases/tickets according to established departmental practices</li>
	<li>Document all interactions following standard operating procedures</li>
	<li>Improve the quality of the customer experience on a daily basis</li>
</ul>

Product Support Representative

Founded in 2021, Healthspan Global, Inc. is focused on being a pronounced importer and distributor of cosmetics, medical, and wellness products in the Philippines. 

Healthspan is here to help healthcare professionals make a healthier life a reality to the Filipino patients through educational support and superior customer service beyond the product orders.

Healthspan Global, Inc.

The Product Marketing Manager plays a crucial role in driving growth and market share for Healthspan Global's portfolio of brands. This position is responsible for developing and executing comprehensive marketing strategies that align with our business objectives and enhance our competitive position in the healthcare distribution market.

Key Responsibilities:

Strategic Planning and Execution

<ul>
	<li>Develop and implement innovative marketing strategies for both new and existing products across our brand portfolio</li>
	<li>Create and manage annual marketing plans, including budget allocation and ROI tracking</li>
	<li>Conduct market research and competitive analysis to identify opportunities and inform strategic decisions</li>
</ul>

Product Launch and Management

<ul>
	<li>Lead the go-to-market strategy for new product launches, ensuring seamless coordination across all departments</li>
	<li>Develop compelling value propositions and positioning for each product in our portfolio</li>
	<li>Manage the product lifecycle, including strategy for mature products and end-of-life planning</li>
</ul>

Sales Enablement

<ul>
	<li>Collaborate closely with the sales team to develop effective sales tools and materials</li>
	<li>Design and deliver comprehensive training programs for product specialists on new and existing products</li>
	<li>Create and maintain sales enablement content, including product sheets, presentation decks, and competitive battle cards</li>
</ul>

Brand Management

<ul>
	<li>Act as the primary liaison between Healthspan Global and our partner brands</li>
	<li>Ensure consistent brand messaging and positioning across all marketing channels</li>
	<li>Develop and maintain strong relationships with brand partners to leverage co-marketing opportunities</li>
</ul>

Content Creation and Management

<ul>
	<li>Oversee the development of high-quality marketing content, including product descriptions, case studies, white papers, and promotional materials</li>
	<li>Collaborate with the digital marketing team to ensure consistent messaging across all digital platforms</li>
</ul>

Performance Tracking and Optimization

<ul>
	<li>Establish KPIs and metrics to measure the effectiveness of marketing initiatives</li>
	<li>Regularly analyze campaign performance and market trends to optimize marketing strategies</li>
	<li>Provide monthly reports on marketing performance and ROI to senior management</li>
</ul>

Cross-functional Collaboration

<ul>
	<li>Work closely with Product Management, Sales, Customer Service, and Operations teams to ensure alignment on marketing initiatives and product strategies</li>
	<li>Work closely with Head of Training to develop appropriate curriculum to allow our customers to master the usage of our products</li>
	<li>Participate in cross-functional meetings to provide marketing insights and recommendations</li>
</ul>

Product Marketing Manager

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

The Assistant Product Manager will be responsible for developing brand strategies, promoting brand growth and expansion, implementing brand plans, and using a variety of data to drive volume and profitability.

The post holder will be focused on achieving brand business objectives in the short and long term.

Why Join Us?

Gardenia Bakeries Philippines Inc. is the leading and fastest-growing bread brand in the country, renowned for our world-class standards and unwavering commitment to delivering the best quality products and services. 
 
In 2024, Gardenia was honored to be ranked #65 among the Philippines' Top 100 Employers for Fresh Graduates by Prosple, an international job platform for university students. Additionally, we received the Circle of Excellence Award at the 14th Asia CEO Awards for two categories: Top Employer of the Year and CSR Company of the Year. 
 
We take pride in fostering talent and providing exciting opportunities for passionate and driven individuals whether you're starting your career or looking to expand your expertise. Join us and be part of a community that values excellence, growth, and the opportunity to make a difference! 
 
#PowerUpYourPassionPowerUpYourCareer working with the largest and most advanced bread manufacturing company in the country!

Assistant Product Manager

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

Healthspan Global is seeking a B2B Product Specialist who will be a key player in the company's business and sales growth in the assigned area (Metro Manila).

As a Product Specialist, you will be a master of our skincare product line and communicate these to a wide array of dermatologists, healthcare physicians, or clinics for demonstrations, presentations, and repeated sales.

You will be connecting with target clients and businesses in order to establish a customer network and engage with them through multiple selling channels.

You will also stay up-to-date on dermatological products and the overall wellness market with continuous learning and training.

Key Responsibilities:

<ul>
	<li>Identifying and penetrating new accounts within your area and executing product demos, presentations, and activities with doctors</li>
	<li>Maintaining key client relationships with doctors and stakeholders to ensure continued sales and wholesale distribution</li>
	<li>Planning and strategizing area itinerary to maximize coverage</li>
	<li>Product management and training</li>
</ul>

Product Specialist | Metro Manila

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

Ylopo is looking for a Product Support Representative to join our Manila team to work alongside our US operations group. 

Goal: The primary goals of a product support specialist are to master the product and services of the company, to provide technical assistance by addressing inquiries and resolving complaints, to provide a higher level of customer support and to ensure customer satisfaction.

The primary responsibility of this role is to provide client support, troubleshooting help and guidance/training to clients and address questions and concerns on the use of our tools and systems. The Product Support Specialist will communicate with clients via phone, email and chat.

 

Responsibilities:

<ul>
	<li>Identify, investigate, and resolve client problems and handle technical support cases through phone, chat and email submissions.</li>
	<li>Respond (via phone/email/chat) to all clients in a timely manner to provide a high level of customer support.</li>
	<li>Maintain client confidence by keeping their information confidential.</li>
	<li>Field support calls, chat, email, and/or other communication from clients with inquiries about our systems and products.</li>
	<li>Consult with users to determine steps and procedures taken to identify and resolve the problem.</li>
	<li>Apply knowledge of computer software, hardware, and procedures to solve problems.</li>
	<li>Collaborate with other teams/departments (Client Success, Billing, Implementations, Branded Sites, Marketing, Tech Teams) to research and resolve problems.</li>
	<li>Maintain knowledge of technology innovations and trends.</li>
	<li>Performs other related duties as assigned.</li>
	<li>Develop great client relationships to keep clients excited about joining Ylopo</li>
	<li>Speak confidently and professionally with clients.</li>
	<li>Serve as subject matter expert for the Ylopo process.</li>
	<li>Learn the ins and outs of Ylopo products.</li>
</ul>

Tier1 Product Support Specialist

Autohub GROUP is a synergy of automotive dealerships, distributorships and car service companies composed of Ford, Nissan, Hyundai, Mazda, Foton, Changan, Ssangyong, Geely, MINI, Rolls Royce, Lotus, Pagani, Vespa, and Triumph. It also sets up the Autohub Institute of Technology which caters to Automotive Servicing NCI and NCII. Renthub for car rentals, Nexthub for car repair services, Painthub for automotive body and paint, ACCS and VKool for car parts and accessories. 

Autohub Group of Companies, Inc. is a registered business under the Securities and Exchange Commission on July 19, 2007, with its corporate office at Block 15, Ford Global City Building, Rizal Drive, Bonifacio Global City, Taguig. Its primary function is to manage the different dealerships/brands indicated above. It is headed by its President and Dealer Principal, Mr. Willy Q. Tee Ten. 

Autohub is your One-Stop-Auto Shop! Its product range consists of high-end to entry level vehicles (i.e. passenger cars, SUV’s, pick-ups, 4-6 wheeler cab and chassis trucks and motorcycles), genuine and aftermarket parts and accessories, and car care products.  

Autohub is equipped with the world’s finest machines, as well as highly trained, qualified sales and service personnel, to provide its clientele with all their vehicle requirement’s needs while maintaining excellent customer satisfaction through efficient and quality customer oriented programs and the centralization of its group sales and service activities.

VISION – to be the preferred Automotive Group for innovative solutions, quality products and reliable services.

MISSION – to provide comprehensive automotive products and services through synergy that would ensure complete customer satisfaction and best interest of all stakeholders.


Autohub Group of Companies, Inc.

A Product Development Specialist is a key role within an organization responsible for overseeing the product development process from conception to launch and should have a solid understanding of product development methodologies and processes. They should be knowledgeable about the latest industry trends, technologies, and best practices to drive innovation and optimize product development.

Product Development Specialist I ACCS

The Product/Business Development Director shall be in charge of planning, developing, and managing all product &amp; business development strategies and processes in the company that support its overall strategic goals.

 

He/she shall be responsible for leading the expansion into the Philippines of Secure Craft Pte Ltd’s services and product offerings, including the execution of product selling, marketing, and GTM (go-to-market) strategy.

 

Together with his/her team. the Product/Business Development Director shall manage all the products/services that are under the MC’s product portfolio, define the product vision by gathering and prioritizing the customers’ product requirements, and work closely with the other functions/departments to deliver winning solutions to customers.

 

<ul>
	<li>Works and collaborates with the General Manager in setting the direction and targets of Securecraft PH’s product/business development strategies</li>
</ul>

 

<ul>
	<li>Co-facilitates the Business Planning process in the department/assigned teams</li>
</ul>

 

<ul>
	<li>Prepares and communicates information to management</li>
</ul>

 

<ul>
	<li>Proposes and presents plans on product/business development strategies and programs</li>
</ul>

 

<ul>
	<li>Cascades important information discussed during the company’s management committee meetings to all members/assigned teams</li>
</ul>

 

<ul>
	<li>Performs market intelligence and competitor analysis</li>
</ul>

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