Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.

Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.

Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities

The Senior Residential Operations Assistant attends to the reservation and admission of potential residents and transients, handles their check-in and out, serves as front-desk support, and assists with the general upkeep of the rooms. As the senior member of the team, the position serves as the team lead and recommends work assignments and assists with monitoring the quality of output of the Operations team.

Main Duties and Responsibilities

I. URH Reservations, Applications, and Admissions Management

<ul>
	<li>Assists with queries of potential residents and transients and monitors the various communication channels of URH</li>
	<li>Processes reservations of URH rooms and facilities</li>
	<li>
	Implements an organized filing system for each application, ensuring that all documents are kept confidential
	</li>
	<li>
	Updates the URH resident database and prepares present headcount report, including tagging resident students in AISIS
	</li>
</ul>

II. Facilities Upkeep and Maintenance

Conducts regular inspection of common spaces and grounds maintenance

<ul>
	<li>Schedules room inspection to ensure that the general upkeep of the facilities is well-maintained and that needed repairs are coordinated properly</li>
	<li>Coordinates closely with the Housekeeping Supervisor for the URH in ensuring that a high-standard of cleanliness and over-all upkeep of the URH complex is maintained at all times</li>
	<li>Initiates job order process request for facilities and IT-related requirements</li>
</ul>

III. Room Check-in and Check-out Management

<ul>
	<li>Attends to the check-in process</li>
	<li>Attends to the check-out process</li>
	<li>Monitors the appliance/s brought in and out by the residents</li>
</ul>

IV. Frontline and Office Support

<ul>
	<li>Attends to inquiries of potential residents and the requests of the residents from various URH communication channels</li>
	<li>Accompanies the parents/visitors in touring the URH facilities</li>
	<li>Manages the receipt and release of packages and documents delivered for the residents and the Office</li>
	<li>Routes URH memos and announcements from various communication channels to the residents and transients</li>
	<li>Records all residents and guest concerns, conducts an initial data analysis, and provides inputs to the Assistant to the Director for</li>
	<li>Operations on the regular administration of a customer satisfaction survey</li>
	<li>Rotates work schedules with the other Residential Operations Assistants in the provision of services to URH residents 24/7</li>
	<li>Provides administrative and logistical support for URH-initiated meetings, events, and activities, including keeping all the documents and records organized</li>
</ul>

V. Team Lead Functions

<ul>
	<li>Organizes work of the Residential Operations Assistant by scheduling and assigning rotational shifts</li>
	<li>Serves as a guide on how to attend complex situations before escalating to the Assistant to the Director for Operations</li>
	<li>Consolidates all records of concerns brought to the attention of the URH administration team via the front desk, and makes an initial analysis and recommendation from the collected data</li>
	<li>Oversees the lost and found system of the URH, including an analysis of how to prevent loss</li>
	<li>Serves as the URH Key Custodian and manages key collection</li>
	<li>Monitors and ensures that the front desk and URH common areas are clean, orderly, and presentable at all times</li>
	<li>Monitors job orders requested from the Central Facilities Management Office and the Digital and Information Technology Services</li>
</ul>

VI. Performs other work-related tasks as may be required by the immediate supervisor and authorized representative.

Senior Residential Operations Assistant

Mary Grace Foods Inc., founded in 2002 by Mary Grace Dimacali, began with a passion for baking and service. Her award-winning baked goods, including ensaymadas and cheeserolls, were first sold in premium mall kiosks. In 2006, Café Mary Grace was born, offering comfort food in a warm, home-like setting. Today, with over 70 kiosks and 60 cafés, Mary Grace provides stable jobs and continues expanding across the Philippines. In the next years, Mary Grace aims to open more branches all over the Philippines and in Asia. We wish to raise the flag of "proudly Filipino made" on the international stage.

Mary Grace Foods, Inc.

<ul>
	<li>Repairs and maintains electrical wiring systems and generator sets (load testing).</li>
	<li>Installs and maintains lightings and electricity outlets.</li>
	<li>Conducts insulation testing.</li>
	<li>Executes risk-based maintenance on systems and equipment.</li>
	<li>Cleans, adjusts, and repairs systems and executes warranty services.</li>
	<li>Performs emergency repairs promptly and efficiently.</li>
	<li>Provides technical direction and on-the-job trainings.</li>
	<li>Keeps daily logs and records of all maintenance functions.</li>
	<li>Complies with service and safety standards and work instructions.</li>
</ul>

Electrician

Summary of Work Activities and Responsibilities: 
Under the supervision of the Head of the International Mobility Section of OAVP-UPI, the International Mobility Officer for Employees III is responsible for managing and facilitating international mobility opportunities for employees of the Higher Education cluster and the wider university. This role involves developing, coordinating, and overseeing initiatives that promote cross-border collaborations, exchanges, and partnerships to enhance the global engagement of the University.

Main Duties and Responsibilities: 
A. Program Development and Management

<ul>
	<li>Assists in the design, development, implementation, and evaluation of international mobility programs for employees, ensuring that it aligns with the University's internationalization strategy.</li>
	<li>Cultivates and maintains relationships with the members of the Higher Education cluster and wider university to continuously understand their needs and professional goals which may be addressed or aided by international mobility opportunities.</li>
	<li>Explores and pursues opportunities for employee international mobility, ensuring that such opportunities are distributed as equitably as possible in the Higher Education cluster and the wider university.</li>
</ul>

B. Coordination and Support:

<ul>
	<li>Collaborates with units in the Higher Education cluster and wider university to align outbound training outcomes for employees with UPI mandates.</li>
	<li>Serves as a liaison between employees and international counterparts, fostering strong relationships, and addressing any concerns or issues that may arise during the implementation of international mobility programs.</li>
	<li>Assists in communicating the programs of the Section and of the Office to unit heads and employees.</li>
	<li>Manages the administrative tasks related to international mobility programs, including documentation, visas, travel arrangements, and budget oversight.</li>
	<li>Monitors outbound employees during their time abroad, addressing any challenges or emergencies that may arise, and facilitates access to support services as necessary.</li>
</ul>

C. Inbound International Visitors

<ul>
	<li>Facilitates the pre-arrival preparation for all inbound international visitors, including coordinating the visiting employees’ visa applications.</li>
	<li>Coordinates with relevant units in the University and Higher Education Cluster to ensure that visiting international employees are able to access necessary and relevant employee services, and enjoy campus life.</li>
	<li>Monitors and tracks progress of international visitors engaged by the University, and ensures that their needs are addressed appropriately and in a timely manner.</li>
</ul>

D. Section Management Support

<ul>
	<li>Keeps abreast of internationalization trends and practices that might affect the</li>
	<li>University, and provides feedback to the leadership team on how to anticipate and manage its possible impact.</li>
	<li>Researches, analyzes, and presents data related to international mobility for employees.</li>
	<li>Recommends templates for reports and dashboards to monitor the success rate and effectiveness of Section initiatives.</li>
	<li>Assists in the logistical and resource requirements of the Section and the Office projects and activities.</li>
	<li>Documents all meetings, proceedings, and events of the Section and the Office projects and activities, as required.</li>
	<li>Assists the Office during peak seasons, and the University for events and committee works.</li>
</ul>

E. Performs other University-related duties as may be required by the AVP-UPI and/or authorized representatives.

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Electrician

International Mobility Officer for Employees III