SMX Convention Center is the premier venue for meetings and events in the country with over 38,000 sq.m. of leasable space. Under the flagship of SMX Manila are SMX Aura, SMX Bacolod, SMX Davao, Olongapo City Convention Center, SMX Clark, and two Trade Halls namely, Megatrade Hall and Sky Hall Seaside Cebu. For more information, please visit www.smxconventioncenter.com

SMX Convention Specialist Corp.

1. Receive queries, requests, and complaints from clients via phone call 
2. Provide appropriate response to clients and take appropriate action for each call 
3. Provide proper validation and pre-screening of requests 
4. Coordinate with appropriate resource for resolution of urgent concerns 
5. Analysis and handling of critical accounts with complaints 
6. First call resolution by:

<ul>
	<li>coordinating with Department Managers of concerned units</li>
	<li>monitoring of escalated complaints</li>
	<li>outbound calls to buyers to provide feedback on their concern</li>
</ul>

7. Assist calls of representatives handling VIP accounts 
8. Follow up customer calls where necessary 
9. Protect sensitive information that must not be disclosed to Clients/Non-Clients/Organizers 
10. Document all call information according to standard operating procedures

Customer Sales Assistant

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

The Roving Front Desk Associate is responsible for performing tasks to support the day-to-day operations of the company. She will be responsible for assisting and managing the concerns of the new and existing clients and will help achieve the sales target set by the management. Will do the roving role in Remedy BGC, Vertis North (QC), &amp; Greenhills Mall Clinics.

What you'll be doing

<ul>
	<li>Identify and assess clients’ needs to achieve customer satisfaction.</li>
	<li>Build sustainable relationships of trust through open and interactive communication.</li>
	<li>Provide accurate, valid and complete information by using the right methods / tools.</li>
	<li>Accept and validate completeness of client’s data and encode it to the company’s CRM.</li>
	<li>Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.</li>
	<li>Drives sales through engagement of customers, suggestive selling, and sharing product / service knowledge.</li>
	<li>Ensure correct and complete processing of sales transactions.</li>
	<li>Balance all reports, compile and forward sales documents to the Clinic Manager.</li>
	<li>Organize and maintain inventory and storage areas.</li>
	<li>Ensure shipment and accuracy of inventory transactions.</li>
	<li>Coordinate logistics for order deliveries from the clinic.</li>
	<li>Generate, edit and publish messages such as texts and emails that will help build meaningful connections with the clients and encourage them to take action in purchasing products and services.</li>
	<li>Optimize use of social media and ensure that messages and graphics/ pictures that are published highly represent the company.</li>
</ul>

Roving Front Desk Associate

Astoria is a proud homegrown Philippine hotel chain that has established itself as a brand known for spacious rooms and suites, stunning architecture, and outstanding interior design. Top notch amenities and facilities, quality food and beverage, exceptional service and gracious Filipino hospitality are offered to guests from all over the world. With properties in key tourists destination in the country, Astoria is the top of mind destination to call home when traveling to Ortigas, Makati, Boracay, Bohol, and Palawan.

Each of the resorts is located on the beachfront and provide guests with ocean views while each of the hotels is located in the Central Business Districts of Makati and Ortigas, making Astoria a choice for both business and leisure travelers.

Astoria also owns and manages Minami Saki by Astoria (Japanese Restaurant at the ground floor of Astoria Plaza), Chardonnay by Astoria (an events place for 500 persons located right next door to bustling Capitol Commons and Valle Verde Country Club, and the Palawan Waterpark. 

Astoria Hotel and Resorts is managed by Asian Grand Legacy the pioneer in hospitality management, headed by legendary hotelier Miguel Cirqueda.

Astoria Hotels and Resorts

<ul>
	<li>Maintain quality and consistency levels of production and presentation in Baking different kinds of Bread</li>
	<li>Monitors inventory, ordering and checks quality of baking ingredients</li>
	<li>Maintain and set sanitation, hygiene, and safety standards in work areas</li>
	<li>Develop, implement, and execute all pastry and bakery menus for all culinary area</li>
	<li>Performed other related that may be assigned from time to time</li>
</ul>

Baker Panglao Based

The Director of Banquet and Event Services at the SMX Convention Center is responsible for overseeing the seamless execution of events, banquets, and exhibitions. This role involves fostering a sales-oriented culture, delivering exceptional customer service, managing expenses effectively, providing leadership, and supporting the overall financial success of the convention center. Additionally, the Director is responsible for accrediting caterers and booth contractors, ensuring supplier compliance, and collecting valuable event feedback.

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Customer Sales Assistant

Roving Front Desk Associate

Baker Panglao Based

Director of Banquet and Event Services