Welcome to PwC Acceleration Center Manila — where we’re reimagining the possible.

As an integral part of the PwC network, we help redefine how businesses thrive across the US, Europe, and the Asia Pacific by combining the power of our people and technology. We are a community of solvers committed to building trust and delivering sustained outcomes.

With over 3,000 talented professionals, we provide high-quality services in Assurance, Tax, Advisory, and Business Services to PwC member firms in more than 20 countries. Our people work collaboratively to deliver distinctive experiences—anchored in quality, innovation, and care for our clients.

At PwC AC Manila, inclusion and diversity are part of our DNA. We are proud of our balanced workforce, with a 50:50 gender representation at the leadership level. We ensure equitable pay and opportunities for all, champion LGBTQ+ inclusion, and invest in initiatives like Women in Tech to empower underrepresented communities in the digital space.

We are also deeply committed to Environmental, Social, and Governance (ESG) goals—embedding sustainability in everything we do and making a meaningful impact in our communities.

Our evolution reflects our relentless drive to grow, transform, and lead with purpose. By leveraging human ingenuity and technology, we continue to unlock new possibilities—for our clients, our people, and society.

Together, we’re creating a future that’s human-led and tech-powered.

PwC Acceleration Center Manila

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Talent and Development team you engage in recruitment and talent acquisition activities, adapting to various client and team dynamics. As an Associate, you focus on learning and contributing to client engagement and projects while developing your skills and knowledge to deliver quality work. You apply a learning mindset, take ownership of your development, and consistently deliver quality work that drives success for our clients and team.

Responsibilities

- Participate in recruitment and talent acquisition activities

- Adapt to diverse client and team environments

- Engage in client engagement and project contributions

- Apply a mindset focused on learning and development

- Take ownership of personal growth and skill enhancement

- Deliver consistent quality work that adds significant impact

- Support team success through collaboration

- Utilize critical thinking to solve recruitment challenges

Talent Acquisition Senior Associate

As Talent Acquisition Processor, you will have an opportunity to expand your knowledge in areas of end-to-end recruitment operations in a multinational firm setting. You will be working together with professionals across the Firm in order to meet both the organisation and your personal goals.

Beyond project work, the role also involves supporting internal initiatives that will leverage on your strengths. This includes developing creative and efficient ways to support the Firm, as well as expanding your network within PwC.

Key Responsibilities

<ul>
	<li>Assists the Talent Acquisition team in sourcing efforts for talents for Business Services Delivery</li>
	<li>Conducts initial assessment of candidates based on predetermined standards under the guidance of the Talent Acquisition team.</li>
	<li>Provides administrative support for the end-to-end recruitment process. Ensure that reports and databases of the teams is updated on a real time basis</li>
	<li>Provide administrative and operational support to Talent Acquisition Supervisor</li>
</ul>

Talent Acquisition Processor [Contractual]

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year. 
 
Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance accessibility and efficiency. Collaborate with a diverse team on impactful projects that improve lives while fostering your personal and professional growth. 
 
The Talent Acquisition Officer oversees the recruitment pipeline and drives the employee journey towards fulfilling its people through our advocacy. They collaborate with a team of agile problem solvers and different business units.

Key Responsibilities

<ul>
	<li>Revisit, design, and implement recruitment strategies</li>
	<li>Innovate strategies and procedures to build talent pipelines through sourcing candidates and developing candidate pools</li>
	<li>Conduct end-to-end recruitment process from sourcing to onboarding</li>
	<li>Develop and implement employee support and engagement initiatives</li>
	<li>Recommend and codify improvements to current HR processes</li>
</ul>

 
Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

Talent Acquisition Officer | Makati

Inquirer Interactive, Inc., better known as INQUIRER.net, is the official news website and social media arm of the INQUIRER Group of Companies (IGC). It has been at the forefront of online news publishing for the past 27 years. INQUIRER.net features breaking news 24/7, as well as the latest on national and foreign issues and current events. It also highlights compelling commentaries and features on Politics, Entertainment, Sports, Lifestyle, Business, and Technology, as well as stories from around the world that are relevant to Filipinos overseas. 

INQUIRER.net offers multimedia features, easy channel navigation, strong social media presence and numerous engagement platforms that allow the readers to experience content anytime, anywhere, always.

Under the INQUIRER.net umbrella are titles which cater to different audience segments and interests. Among them are CDN Digital (formerly Cebu Daily News, which was acquired in 2019), Bandera (acquired in 2019), Lifestyle.INQ, POP!, Esports, INQUIRER.net US & Canada, and the Hinge Inquirer titles (acquired 2021).

The company continues with its mission to bring credible news and information to Filipinos in and around the world through its award-winning brand of journalism.

Inquirer Interactive Inc.

Key Responsibilities:

<ol>
	<li>Collaborate with hiring managers to understand staffing needs and job requirements.</li>
	<li>Draft and post job advertisements on various platforms (job boards, social media, company website).</li>
	<li>Screen resumes and applications; shortlist candidates based on job fit.</li>
	<li>Schedule and coordinate interviews between candidates and hiring teams.</li>
	<li>Conduct initial HR interviews and provide feedback to HR personnel in-charge and hiring managers.</li>
	<li>Manage candidate communication and provide regular updates throughout the recruitment process.</li>
	<li>Maintain accurate and updated candidate records and ensure up to date recruitment data.</li>
	<li>Facilitate pre-employment processes including reference checks and background verifications.</li>
	<li>Coordinate onboarding activities for new hires, including documentation and orientation sessions.</li>
	<li>Maintain recruitment metrics and prepare regular reports for HR leadership.</li>
	<li>Performs other related tasks that may be assigned from time to time.</li>
</ol>

Organizing and Planning

Critical Thinking

Communication Skills

HR Assistant Talent Acquisition Contractual

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities

The Acquisition Assistant III provides administrative and operational support to the Acquisition Section of the Rizal Library. The position assists in the management and development process of the Section’s collection of donations

Main Duties and Responsibilities

<ol style="list-style-type: upper-roman;">
	<li>Collection Monitoring and Development 

	<ul>
		<li>Supports the management of donated materials to the Rizal Library by regularly tracking and accounting for all gifts and donations received by the Acquisition Section
		<ul style="list-style-type: circle;">
			<li>Directly receives all donated materials from donors or delivery personnel, ensuring proper handover and confirming the donation details before encoding </li>
			<li>Encodes and records all donated materials in the designated donations database to ensure proper tracking and documentation ensuring easy access and retrieval of information</li>
			<li>Prepares and sends formal acknowledgment letters or thank-you notes to donors, ensuring timely communication to donors to express appreciation and confirm receipt</li>
			<li>Verifies incoming donations against the Online Public Access Catalog (OPAC) to identify duplicates or materials already in the collection</li>
			<li>Picks up the donated materials if necessary</li>
		</ul>
		</li>
		<li>Sends the encoded donation records to the Head for further evaluation and selection for the library's collection
		<ul style="list-style-type: circle;">
			<li>Receives the evaluated items from the Head and processes them for physical inclusion in the library collection, including tasks such as stamping ownership marks, attaching security strips, and any other necessary preparations </li>
		</ul>
		</li>
		<li>Compiles and prepares Donation Summary reports for review by the Head showing an overview of all donations received during a specific period, including total number of items, estimated value, and donor details</li>
	</ul>
	</li>
</ol>

 

<ol style="list-style-type: upper-roman;">
	<li>Section Management Support 

	<ul>
		<li>Ensures the storage room remains clean and organized, supporting the efficient management of donated materials and other resources</li>
		<li>Provides assistance to library visitors, recipients and donors by addressing inquiries related to the donation process </li>
	</ul>
	</li>
</ol>

Performs essential administrative tasks such as running errands, including handling checks or making cash deposits, to support the day-to-day operational needs of the section

III. Performs other work-related tasks as may be required by the immediate supervisor and authorized representative

Acquisition Assistant III

AboitizPower is the holding company for the Aboitiz Group’s investments in power generation, distribution, and retail electricity services. We are among the largest power producers in the Philippines, with a balanced portfolio of assets located across the country. We are also a major producer of renewable energy, with several hydroelectric, geothermal, and solar power generation facilities.

Driven by our purpose of “Transforming Energy for a Better World,” AboitizPower is a leading Philippine energy provider dedicated to building a sustainable and balanced fleet of generation capacities. We prioritize responsible operations and investments that support the country's energy transition goals, focusing on renewable energy sources for a cleaner future while improving our traditional assets to ensure the nation continues to grow.

Aboitiz Power Generation Group

The position is responsible for the recruitment, selection, and placement including the whole documentation process up to the creation of 201 files of new employees. S/He is also responsible for monitoring the third and fifth month performance evaluation by coordinating with team leaders.

<ul>
	<li>Responsible for the whole recruitment/placement processes for plantilla, contractual, and project based employees:</li>
	<li>Assists in the implementation of attraction strategies and maintains tie-ups with relevant external parties (Universities/schools, Talent Search center, Headhunters, Job fairs, etc.) for hiring purposes</li>
	<li>Prepares job advertisements in the most applicable mode (newspaper, online, etc.) for the present need.</li>
	<li>Updates list of vacant positions posted in different sourcing platforms (i.e AP microsite, Kalibrr, etc.)</li>
	<li>Coordinates with the concerned departments the status and updates them for their manpower requirements.</li>
	<li>Administers admission testing, check tests and evaluate results.</li>
	<li>Prepares necessary reports and updates with regards to recruitment and submit them to concerned government agencies.</li>
	<li>Keeps track of employment records and coordinate with concerned departments for necessary actions.</li>
	<li>Initiates the conduct of orientation of new employees regarding company policies and procedures. Coordinates with concerned departments for on-boarding orientation schedule and updates.</li>
	<li>Updates on-boarding related systems (i.e Enboarder). Monitors completion of new hires orientation and completes documentation requirements for new hires.</li>
	<li>Prepares and posts new hire announcements</li>
	<li>Implements the Refer-A-Kabisig (RAK) program and provides updates on employee referrals.</li>
	<li>Monitors third and fifth month performance evaluation by coordinating with team leaders.</li>
	<li>Monitors expiring contracts and coordinates with concerned departments.</li>
	<li>Prepares new hire kits Identification (ID) cards of the newly hired employees.</li>
	<li>Assists new employees in requesting for their payroll account (non-confi employees)</li>
	<li>Ensures the on-time preparation submission of necessary reports with regards to recruitment to concerned government agencies.</li>
	<li>On-time preparation of employment contracts and other documents required to manpower movement, promotion, extension, renewal, etc.</li>
	<li>Prepares Attraction, Turnover, and other related reports.</li>
	<li>Complies with company policies and procedures, safety rules and practices.</li>
	<li>Conforms to the company’s Integrated Management Systems policies, standards, procedures and guidelines.</li>
	<li>Reports Integrated Management System events/incidents or potential events or other risks to the organization.</li>
	<li>Protects information assets from unauthorized access, disclosure, modification, destruction or interference by:</li>
	<li>Ensuring confidentiality and integrity of Contracts /Notices and entry rates.</li>
	<li>Safe keep access on updating of 201 files (both electronic and hard files).</li>
	<li>Performs any other related duties and responsibilities that may be assigned from time to time by immediate superior consistent with the purpose of this role.</li>
</ul>

Human Resource Associate for Talent Attraction

MAKE YOUR BEST CAREER MOVE YET!

Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work!


ABOUT US

Sprout Solutions is a software-as-a-service (SaaS) company that aims to deliver the best automated HR and payroll solutions for the Philippines. We want to help all types of businesses grow with our suite of cloud-based HR and payroll software to streamline and simplify processes.

Here at Sprout, we want people who are driven to make things better than they were before. We desire individuals who are brave and courageous to bring positive change, no matter how small or big it is. We are committed to revolutionize the Philippine economy by building world-class software with the power of local talent.


SPROUT CULTURE

Sprout’s mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best. Despite that, we’re proud to say that Sprout has one of the most fun work cultures in the country!

We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward.


FUN THINGS WE DO

Weekly fun things:
Being fit and healthy is a top priority at Sprout! Healthy lunch Mondays, Muay Thai Tuesdays and Thursdays, Wellness Wednesdays – these are the things we do every week! We also have sports programs like basketball and badminton, as well as weekly free massage and Zumba sessions for all employees. We’re also proud to have a CEO who’s also a professional Muay Thai fighter – how cool is that?

Sproutings (Sprout Outings):
Here at Sprout we prioritize our employees’ well-being – that’s why we go on trips outside the city twice a year to unwind, relax, and bond together. All of us work hard for most of the year, which is why we love to explore the outdoors and chill out whenever we can!

Monthly gatherings:
To celebrate our company milestones and career achievements, we gather around every month over food and drinks. There’s a different theme every month which brings out talent and creativity in everyone!

--

JOIN US TODAY!

We’re excited to know you and see how you fit with Sprout!

Send in your application and we’ll get back to you soon. :)

Sprout Solutions

In this role, you will: 
Lead end-to-end talent acquisition for a fast-paced BPO tech environment 
Partner with leaders to shape workforce plans and people strategies 
Build a strong recruitment team and improve hiring processes 
Support employee engagement, development, and performance management

Senior Manager for Talent and People Partnering

The Onboarding Specialist is responsible for creating a positive and seamless experience for new hires from pre-boarding to post-orientation. This role ensures all necessary administrative, logistical, and cultural elements of onboarding are in place to enable new employees to feel welcomed, informed, and equipped for success in their roles. The ideal candidate is organized, people-oriented, and committed to building an exceptional employee experience from day one.

Responsibilities:

Learning and Development

<ul>
	<li>Coordinates the implementation of approved training with training providers and participants.</li>
	<li>Implements approved training programs within budget and schedule; and monitors actual training expenses and prepares related reports.</li>
	<li>Prepares training logistics (venue, catering arrangements, training materials, certificates, payments, etc.) and ensures smooth flow of in-house training programs.</li>
	<li>Evaluates training programs, communicates training feedback, and makes follow through as needed.</li>
	<li>Keeps training records complete and up to date (training request forms, feedback forms, and training certificates).</li>
	<li>Updates the list of Accredited Facilitators/Training providers as needed.</li>
	<li>Submits training related reports within schedule (HR Metrics, Year End Reports, other training related reports).</li>
	<li>Assists in the design and preparation of internal training modules.</li>
</ul>

Onboarding

<ul>
	<li>Coordinate with recruiters to ensure smooth handoff post-offer acceptance.</li>
	<li>Ensure completion of pre-employment document and onboarding checklist</li>
	<li>Send welcome emails, pre-employment requirements, and orientation schedules</li>
	<li>Prepare onboarding materials, tools of trade and kits (ID, equipment, access credentials, etc.).</li>
	<li>Conduct or coordinate new hire orientaton sessions that cover company culture, policies, systems, and tools</li>
	<li>Coordinate with managers to track completion of onboarding milestones and role-specific training.</li>
	<li>Monitor new hire progress and engagement in the first 30, 60, 90 days, and 180 days</li>
</ul>

Other Related Tasks

<ul>
	<li>Complies with company policies and procedures, safety rules and practices.</li>
	<li>Conforms to the company’s Integrated Management Systems, policies, standards, procedures and guidelines.</li>
	<li>Reports any Integrated Management System events/incidents or potential events or other risks to the organization.</li>
	<li>Protects information assets from unauthorized access, disclosure, modification, destruction or interference by:
	<ul>
		<li>Ensuring the confidentiality of all data, information and other matters which are private, sensitive or confidential in nature or the exposure of which to other employees, persons, entities or organizations constitutes conflict of interest with and/or poses liability or damage to the Company.</li>
	</ul>
	</li>
	<li>Performs any other related duties and responsibilities that may be assigned from time to time by immediate superior consistent with the purpose of this role.</li>
</ul>

HR Associate for Talent and Organization Development

At Pearl Talent, we’re more than just connectors—we’re dedicated partners in your professional growth. We carefully match ambitious, talented individuals with innovative companies that prioritize long-term development and success. In this role, you’ll be working with a cutting-edge company in the health-tech sector, a forward-thinking organization that is revolutionizing proactive health through AI-powered technology and personalized consumer goods. By joining through Pearl, you’re not just stepping into a job—you’re opening the door to a world of opportunities for career growth and making a lasting impact. We ensure the role is a perfect fit for you, setting you on a path to thrive and excel in your career.

Pearl Talent

Role Overview

We’re hiring a Real Estate Investment &amp; Operations Analyst to support our acquisitions team across investment analysis, operations, and marketing. In this hybrid role, you’ll underwrite mortgage note and property acquisitions, conduct due diligence, maintain internal trackers, and support lead generation and investor outreach.

This is a high-impact, detail-oriented position suited for someone who thrives at the intersection of numbers, systems, and strategic communication. You’ll play a critical role behind the scenes—helping us assess deals, keep operations running smoothly, and drive pipeline momentum through thoughtful marketing and outreach. If you’re passionate about real estate investing and love wearing multiple hats, this role is for you.

Key Responsibilities

Investment &amp; Acquisition Support (50%)

Perform financial analysis on mortgage note purchases, including ROI, yield, risk assessment, and exit strategy scenarios.

Conduct due diligence on commercial and residential real estate assets (e.g., review leases, title reports, tax records, zoning, comps, photos, etc.).

Assist in preparing underwriting packages and investment summaries to support acquisition decisions.

Utilize tools such as Excel/Google Sheets, CoStar, LoopNet, and public property records for research and analysis.

Operations &amp; Administration (25%)

Create and maintain spreadsheets to track leads, investments, cash flow, and performance metrics.

Coordinate communications with brokers, sellers, and vendors as needed.

Maintain accurate documentation and organized file management for active deals and historical transactions.

Marketing &amp; Sales Support (25%)

Prepare marketing materials, including pitch decks, offering memorandums, property flyers, and investor reports.

Develop and edit sales content for email campaigns, social media, and online listings.

Prospect for new leads via email, LinkedIn, and online platforms; assist in building and maintaining the CRM database.

Support outreach efforts to buyers, sellers, and investors through follow-up communication and meeting coordination.

Real Estate Investment & Acquisition Support with underwriting experience

Role Overview

We’re seeking a Senior Accountant who thrives in fast-paced environments and loves building systems from the ground up. This is a hands-on role for someone who is not only technically sharp but also enjoys automating workflows, optimizing month-end close, and being a key partner in financial decision-making. You’ll report directly to the CFO and play a critical role in maintaining accurate financials, tax compliance, and operational efficiency.

Key Responsibilities

Accounting Operations

Own end-to-end accounts payable, vendor setup, and compliance with 1099 guidelines

Manage employee expense reports, payroll entries, and bonus/commission accruals

Support payroll processing and track tax-related filings (state and federal)

Month-End Close &amp; Reporting

Lead reconciliations for prepaid expenses, fixed assets, and general accruals

Prepare accurate journal entries and manage balance sheet reconciliations

Drive month-end and year-end close processes in coordination with finance leadership

Compliance &amp; Process Optimization

Assist in external audits and ensure compliance with tax regulations (1099s, sales tax, corporate tax)

Continuously identify opportunities to automate and streamline accounting workflows

Maintain and enforce internal controls aligned with US GAAP and ASC 606

Senior Accountant

Role Overview

We’re hiring a Full-Time Media Buyer (English &amp; Spanish) to support their team’s paid acquisition efforts across affiliate funnels. The role requires deep expertise in affiliate marketing, specifically for the finance and insurance verticals. The ideal candidate is a performance-driven growth marketer with extensive experience in media buying, funnel optimization, and cross-platform marketing strategies for international audiences.

Key Responsibilities

Paid Media Strategy &amp; Execution

Strategize, execute, and scale paid media campaigns (Facebook, YouTube, Google Ads) across affiliate funnels for finance and insurance verticals.

Monitor key performance metrics: CTR, CVR, CPA, ROAS and campaign performance by cohort.

Manage A/B testing for copy, creatives, landing pages, and targeting frameworks.

Collaborate with the internal team to brief and test new creative angles.

Optimization &amp; Reporting

Proactively identify and optimize underperforming campaigns, adjust funnels, and traffic sources to improve performance.

Report campaign performance weekly, flagging risks, opportunities, and areas for optimization.

Manage tracking infrastructure, attribution tools, and UTM frameworks to ensure accurate reporting and analysis.

Knowledge Sharing &amp; Creative Development

Document campaign findings and test results to support internal knowledge sharing.

Occasionally translate or QA Spanish-language creative copy and landing pages (LPs).

Build new campaigns with scaling targets in mind (horizontal &amp; vertical scaling).

Media Buyer

Role Overview

As a Junior Marketing / Graphic Designer, you’ll play a hybrid role supporting both performance marketing efforts and creative workflows for over 60 digital lead generation properties at our partner. You’ll partner closely with growth and SEO teams to build high-converting visual assets and automate content systems. This is a hands-on, execution-heavy role perfect for a self-starter who’s excited by scale, AI tooling, and systemized design.

Your Impact:

You’ll drive the visual execution of localized campaigns and support SEO scaling efforts by producing compelling ads, landing page mockups, and reusable content templates. Your work will directly improve conversion rates across properties and speed up visual asset delivery for performance campaigns.

Core Responsibilities

UI/UX and Visual Asset Design (50%)

Design clean, conversion-focused landing pages and user flows tailored to specific local service niches

Create static and animated ad creatives for Google Ads (Search and Display)

Build reusable UI components and design templates in Figma for use across websites and campaigns

Apply UX principles such as hierarchy, layout clarity, mobile responsiveness, and form optimization

Develop wireframes and high-fidelity mockups that improve user engagement and lead quality

Design Systems &amp; Brand Consistency (30%)

Maintain visual and UX consistency across 60+ local lead-gen microsites

Organize and scale a shared design system and asset library in Figma

Standardize visual documentation and templates to ensure efficient collaboration and rollout

Implement scalable UI patterns that speed up page creation without sacrificing user experience

Automation &amp; Cross-Functional Collaboration (20%)

Use Zapier, Make, and low-code tools to automate content and asset generation workflows

Collaborate with growth and SEO teams to optimize page UX and improve conversion paths

Support the creation of a “visual asset playbook” documenting UX best practices and repeatable design patterns

Junior Marketing & Graphic Designer

Description

<ul>
	<li>Job Position: Senior Account Manager, Senior Client Success Manager</li>
	<li>Work Arrangement: Remote (LATAM and PH based)</li>
	<li>Job Type: Full-time, Independent Contractor</li>
	<li>Work Schedule: 40 hours per week, with core hours between 9 AM – 5 PM EST</li>
</ul>

About Pearl Talent:

At Pearl, we know that although opportunities aren’t created equal in the world, ambitious talent is. And it’s our mission to give hires from around the world who are sharp and hungry the opportunity to earn far more than they would in their home countries while learning from founders and Entrepreneurs who have raised and made tens of millions to billions.

Our clients are fast-growing startups and phenomenal US based businesses that have raised over $3B in funding from Sequioa, a16z, Founders Fund, Y Combinator, and other top VC firms.

Hear why we exist, what we believe in, and who we’re building for: 

Why Work with Us?

We’ve bootstrapped our company to millions in revenue and running profitability within our first year. We’re now on year three with 10x growth in the last calendar year. Joining Pearl is for the hungry, relentless, extreme owners, and team over everything individuals. We live by our values (below)— if the values do not 100% align with you, do not apply— you will fail here.

Role Overview:

Read below to see if you fit the mold to join our rapidly growing company! We’re hyper focus on building the right culture, first principled thinking, taking aggressive bets, and delivering years of individual growth within quarters.

We’re hiring a Client Success Manager for —which places top 1% talent from around the world into operational roles at startups and incredible orgs. This manager will manage a team of 8 A players driving white glove care resulting in 0% churn and significant upselling.

Your Impact:

Your work will directly influence client satisfaction, talent retention, and account expansion and reporting directly to the Customer Sucess Director. By ensuring seamless communication, anticipating client needs, and managing performance, you will help prevent client churn, drive referrals, and accelerate Pearl Talent’s growth through long-term partnerships. 
 
Purpose of Your Role:

Your goal as Senior Account Manager is to build relationships which make people feel grateful to having Pearl in their corner. We live in a world where products and services are becoming less and less different. Relationships and trust rules all business. Your provide the deep care needed to secure the success of your book. You’ll be executing on strategies to proactively solve and create value for your clients and the Pearl talents working for them. Through the level of care you’ll give, you’ll secure a near 0 churn rate, upsells, and strong client referrals which you’ll be directly compensated for. Our business is built on referrals, so every successful hire we make leads to large growth over time with our clients.

Key Responsibilities:

Monitoring and reviewing our accounts tracker with 0 missed touches daily.

Building and maintaining strong relationships with key clients, understanding their needs, addressing concerns/escalations, and identifying opportunities for account growth within their organizations

Conducting client check-ins depending on the lifespan of the client

Proactively building and executing on strategy to bring client success, internal health rating system, and NPS up.

Addressing concerns/escalations, and identifying opportunities for account growth within their organizations.

Identifying upselling strategies and clients who will be growing, can refer friends and champion pearl through testimonials and other strategies.

Cross-functionally collaborating department Recruiting, Marketing and Sales leads

Senior Client Success Manager

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

As an HR Specialist your responsibilities will encompass various tasks related to attracting and onboarding new talent, as well as managing the process of employee departures. Your role is critical in ensuring the organization has the right people in place and that employee exits are handled smoothly and professionally. Here are the key roles and responsibilities for each area:

 

Recruitment Responsibilities:

<ul>
	<li>Implement diverse and effective sourcing strategies, including job postings, social media outreach, talent databases, and networking, to attract a qualified and diverse pool of candidates.</li>
	<li>Review resumes and applications, and conduct initial screenings to shortlist candidates based on qualifications, experience, and alignment with the company's values and culture. Coordinate and conduct interviews, both in-person and virtual, with candidates. Collaborate with hiring managers to assess candidates' skills, competencies, and cultural fit.</li>
	<li>Administer aptitude tests, personality assessments, and other relevant evaluations to gauge candidates' suitability for specific roles.</li>
	<li>Extend job offers to selected candidates, negotiate terms of employment, and manage the candidate's acceptance process.</li>
	<li>Collaborate with HR team members to ensure a smooth transition for new hires, preparing necessary paperwork, coordinating orientation sessions, and addressing any initial queries or concerns.</li>
	<li>Contribute to building and promoting the organization's employer brand, highlighting its strengths and opportunities to attract top talent.</li>
	<li>Assist in the implementation of employee recruitment incentive programs.</li>
</ul>

 

Onboarding &amp; Offboarding Responsibilities:

<ul>
	<li>Conduct Onboarding for newly hired employees.</li>
	<li>Conduct exit interviews with departing employees to gather valuable feedback on their experiences, reasons for leaving, and suggestions for improvement.</li>
	<li>Ensure a well-organized offboarding process, which includes collecting company assets (e.g., laptops, badges), terminating system access, and communicating with relevant departments to complete paperwork, such as final paychecks and benefits information.</li>
	<li>Maintain accurate records of employee departures, including exit interview reports, feedback, and any necessary documentation for legal or compliance purposes.</li>
	<li>Develop and analyze offboarding surveys to gain insights into the overall employee experience and identify areas for improvement.</li>
	<li>Cultivate positive relationships with former employees to build an alumni network, fostering potential rehiring prospects and brand ambassadors.</li>
	<li>Ensure offboarding processes align with labor laws, company policies, and ethical standards.</li>
	<li>Regularly review and enhance recruitment and offboarding processes to streamline operations and enhance the overall employee experience.</li>
</ul>

 

Other Responsibilities

<ul>
	<li>Assist in addressing employees' HR-related questions, concerns, and issues.</li>
	<li>Manage quarterly performance evaluation of employees and assist in the implementation and maintenance of performance appraisal processes.</li>
	<li>Provide assistance in coordinating training sessions and workshops for employees' skill enhancement and professional development.</li>
	<li>Help in the development, implementation, and communication of HR policies and procedures.</li>
	<li>Collect and analyze HR metrics to gain insights into trends and patterns related to workforce planning, turnover, and other HR-related data.</li>
	<li>Prepare HR reports for management and recommend data-driven strategies.</li>
	<li>Collaborate in the development and execution of employee engagement initiatives and retention programs.</li>
	<li>Handle employee relations matters including conflict resolution, misconduct investigations, and grievances.</li>
</ul>

HR Specialist | Rythmos DB Inc.

1. Talent Acquisition and Recruitment 

<ul>
	<li>Lead the full cycle recruitment process for both executive and non-executive positions not limited to job posting, sourcing, screening, interviewing, onboarding and employee exit.</li>
	<li>Collaborate closely with the department heads to understand manpower needs, build job profiles, and forecast future talent requirements.</li>
	<li>Develop and lead strategic talent sourcing initiatives to improve candidate quality and cost efficiency.</li>
	<li>Streamline recruitment workflows, ensuring a seamless, engaging onboarding experience.</li>
	<li>Guide and mentor junior staff in recruitment tasks, ensuring standardization and continuous improvement of practices.</li>
</ul>

2. Employee Relations and Labor Compliance

<ul>
	<li>Act as a primary point of contact for labor-related concerns, disputes, and investigations involving employees and/or management.</li>
	<li>Lead investigations of employee grievances, policy violations, or misconduct ensuring due process and documentation.</li>
	<li>Represent the company in dealings with the Department of Labor and Employment, labor unions (if applicable), and other external agencies regarding compliance, inspections, and mandatory reports.</li>
	<li>Maintain and update employee relations policies in line with changes in local labor regulations, and recommend necessary revisions to company policies and procedures</li>
</ul>

3. General HR Initiatives

<ul>
	<li>Oversee the executing or recruitment and employee relations functions.</li>
	<li>Contribute to the development, review, and implementation of HR policies, manuals, and communication strategies.</li>
	<li>Continuously assess current HR processes, systems and policies, recommending and driving changes to improve efficiency, compliance and employee experience.</li>
	<li>Support organizational change initiatives by contributing to policy development and system optimization based on evolving business needs.</li>
	<li>Support other HR related projects and initiatives.</li>
	<li>Maintain accurate and confidential HR records, ensuring compliance with data privacy regulations.</li>
</ul>

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