ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

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m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

KYC Analysts are responsible for:

<ul>
	<li>Performing enhanced due diligence "EDD" reviews on high risk individual customers.</li>
	<li>Ensuring all high risk customers are reviewed on an annual basis.</li>
	<li>Conducting first level review of TMS transaction monitoring alerts.</li>
</ul>

KYC Analyst

<ul>
	<li>Analyze medical claims for approval.</li>
	<li>Validate necessity of medical procedures with the objective of optimizing costs.</li>
	<li>Coordinate with various healthcare providers and specialist to validate medical reimbursements and understand patient diagnosis.</li>
</ul>

SALARY PACKAGE:

<ol>
	<li>Monthly Fixed Salary - P42,000 and up</li>
	<li>Plus Night differential pay</li>
	<li>Plus Performance incentives</li>
	<li>HMO benefits</li>
	<li>Paid Training (full salary during training)</li>
	<li>License activation and renewal assistance (fully shouldered by the company.</li>
</ol>

Total monthly compensation can reach up to P50,000.

NCLEX Passer | Senior Nurse Data Analyst | Fort BGC

<ul>
	<li>Analyze eligibility of medical claims of patients</li>
	<li>Handle both inbound and outbound calls for matters related to health insurance claims</li>
	<li>Coordinate with providers and specialists in assessing validity of claims</li>
	<li>Inform patients of the result of validation of claims</li>
</ul>

USRN Nurse Analyst | Pasig

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

Duties &amp; Responsibilities 

 

The Assistant Product Manager also ensures that the product supports the company’s overall strategy and goals, and is expected to: 

 

Product Management 

Define the product strategy and road map 

Manage relationship with Principals 

Study the competition and plot strategic directions for brands and products 

Set pricing to meet revenue and profitability goals 

Continuously develop a technical application for products 

Conduct the market research and analysis 

Marketing 

Develop the core positioning and messaging for each product 

Work with external third parties to assess partnerships and licensing opportunities 

Sales 

Develop tools and programs for effective product demos to customers 

Develop sales tools and collateral for the sales team

Assistant Product Manager

<ul>
	<li>Respond to requests for technical assistance</li>
	<li>Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise on the appropriate action.</li>
	<li>Monitor and respond quickly and effectively to requests received</li>
	<li>Ability to identify and organize tickets according to priority and forward tickets to engineers and techs</li>
	<li>Identify deficiencies and escalates risk and proposes innovative solutions to address the issue/problem</li>
	<li>Validate the set-up process</li>
	<li>Identify any trending issues or bugs whilst using strong problem-solving skills to resolve or escalate the matter quickly and efficiently</li>
	<li>Provide management with knowledge and an analysis of any existing issues, areas of concern and broadcaster feedback</li>
</ul>

Service Desk Analyst | Ortigas

<ol>
	<li>Assists patients with questions regarding their health insurance coverage and medical claims.</li>
	<li>Helps patients optimize their health beneifts and maximize their medical conditions by organizing the high-quality daily care services.</li>
	<li>Coordinate with various healthcare providers and specialist to validate medical reimbursements and evaluate patient diagnosis.</li>
</ol>

USRN Senior Nurse Analyst | Mandaluyong

<ul>
	<li>Provide value-added financial management, analysis, and advice to client engagement teams to maximize the profitability of the business</li>
	<li>Execute account financial processes to ensure the quality and integrity of financial records</li>
	<li>Prepare and submit templates for monthly and quarterly financial and operational performance reports and forecasts</li>
	<li>Perform/assist with reconciliation and other ad hoc reports</li>
	<li>Analyze and provide explanations to variances</li>
</ul>

Financial Analyst | Mandaluyong

LIVING INNOVATIONS, CORP. have been around for almost a decade bringing internationally recognized luxury brands to the homes of the local elites in the Philippines.
With our passion comes endless creativity and innovations that set a high benchmark of top class service for other competing architectural design firms in the country. 
Our company offers an unmatched opportunity for the right people to play part in the continuing success of the world’s leading premium Furniture and Kitchen products. In doing so, enjoying personal success and prosperity.
We are currently looking for hardworking and enthusiastic individuals to be a part of our growing company.
MISSION & VISION
•	We intend to provide our customers with the best furniture and kitchen products with recognized luxury brands.
•	To set a high benchmark of top class service for other competing architectural design firms in the country.
•	To constantly focus on innovating the homes of the local elites in the Philippines.
•	To inspire its employees to be the best they can be in a positive working environment.

Living Innovations Corp.

<ul>
	<li>Achieves individual and team sales goals through the use of Bang&amp;Olufsen specific customer focused engagement strategies</li>
	<li>Delivers extraordinary and lasting experiences to every customer by personalizing Bang&amp;Olufsen products and services to fit their unique needs; Provides exceptional customer service during all customer interactions</li>
	<li>Demonstrates the drive and confidence to succeed in a pay-for-performance environment</li>
	<li>Models excellence in theater show presentation, inclusive of invitation and verbatim script delivery</li>
	<li>Helps to implement Bang&amp;Olufsen visual merchandising standards and execute promotional strategies</li>
	<li>Participates in all store training and certifications to continually develop in the role</li>
	<li>With monthly Commission and Incentives </li>
</ul>

Product Specialist

The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. 
The time has come to explore the possibilities in ICT and beyond.

Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

Trends Group, Inc.

Purpose

<ul>
	<li>
	Data Analyst is responsible for organizing data and generating deep customer insights to enhance sales and solutions groups’ productivity and effectiveness.
	</li>
</ul>

Duties and Responsibilities

<ul>
	<li>Create and generate reports for different stakeholders based on their requirements and KPIs.</li>
	<li>Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization.</li>
	<li>Preparing weekly and monthly reports for different stakeholders.</li>
	<li>Develop, format, and communicate detailed sales reporting structure to the sales team and management</li>
</ul>

Data Lead Analyst | Hybrid

To ensure we continue to fulfill our role as a provider of vital services to customers, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.

About Wells Fargo

Wells Fargo & Company (NYSE WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Wells Fargo Enterprise Global Services (EGS) 
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Wells Fargo has a long legacy with deep-rooted values that we live by every day. We work hard to attract exceptional talent to the business and we hope that the following information demonstrates why Wells Fargo truly offers a “welcome difference.”

Wells Fargo offers an inclusive environment where every team member knows and feels that they are valued, no matter their role. We refer to our employees as ‘team members’ because our people are resources to be invested in and because teamwork is essential to our success.
Collaboration is at the heart of our culture with everyone taking a proactive approach. Wells Fargo team members enjoy working together — across lines of business and geographies.

A welcome difference
“Welcome” is the basis of who Wells Fargo is as an international employer. We welcome team members into an inclusive environment that encourages amazing work. We find it important to let our team know that they are valued, no matter their role. As an employer we live by three important pillars;

Everyone matters. At Wells Fargo, our inclusive culture results in an atmosphere of respect and encouragement that has team members feeling great about coming into work every day. We value the viewpoints of our team members and encourage them to be their best.

I succeed when we all succeed. When collaboration is the expectation, everyone takes a proactive approach — pitching in to ensure all team members reach their goals. At Wells Fargo, our team genuinely enjoys working together.

Our progress, your development. Success is always in sight at Wells Fargo as our opportunity-rich international business, supportive managers, and engaged colleagues provide the environment for you to develop professionally and personally. We support your development and encourage you to advance your career. Additionally, our company’s global presence will allow team members to knowledge-share with their colleagues around the world.

We achieve our goals through collaboration and believe everyone matters at Wells Fargo. We create a community where we promote diversity and inclusion, wellness and volunteering.

Making Wells Fargo a great place to work, we have facilities that our team members can enjoy.
• Fitness gym
• Sleeping rooms
• Karaoke room
• Team member parking
• Sports court
• Quiet rooms
• Cafeteria
• Internal Shuttle service

Because we value inclusivity, Wells Fargo has special interest groups that you can join.
• Basketball, volleyball, football
• Badminton, chess
• Music, arts, dance
• Camera club
• Runners and riders club
• LGBTQ network
• Women’s network

Our Vision
Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

Our Values
Five primary values guide every action we take:

What’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime.

People as a competitive advantage. We strive to attract, develop, motivate, and retain the best team members — and collaborate across businesses and functions to serve customers.

Ethics. We’re committed to the highest standards of integrity, transparency, and principled performance. We do the right thing, in the right way, and hold ourselves accountable.

Diversity and inclusion. We value and promote diversity and inclusion in all aspects of business and at all levels. Success comes from inviting and incorporating diverse perspectives.

Leadership. We’re all called to be leaders. We want everyone to lead themselves, lead the team, and lead the business — in service to customers, communities, team members, and shareholders.
Our Goals

We want to become the financial services leader in these areas:

Customer service and advice. After listening to and understanding our customers and their financial goals, we want to provide exceptional service and guidance to help them succeed financially.

Team member engagement. Our team members are our most valuable resource. We want to be the employer of choice — a place where people feel included, valued, and supported; everyone is respected; and we work as a team.

Innovation. Through innovative thinking, industry-leading technology, and a willingness to test and learn, we create lasting value for customers — and increased efficiency for our operations.

Risk management. While working to set the global standard in managing all forms of risk, we want to serve customers’ needs and protect their assets, information, and privacy.

Corporate citizenship. We make a positive contribution to communities through philanthropy, advancing diversity and inclusion, creating economic opportunity, and promoting environmental sustainability.

Shareholder value. We want to deliver long-term value for shareholders through a balanced business model, strong risk discipline, efficient execution, and a world-class team.

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Wells Fargo Philippines

About the role:

<ul>
	<li>In this role the you will assist branch employees in answering product queries for existing bank customers.You will also maintain a postivie business relationship with all bank employees.</li>
</ul>

In this role, you will:

<ul>
	<li>Present, promote, and sell products and services using solid arguments to existing and prospective customers</li>
	<li>Perform cost benefit and needs research of existing and potential customers to meet their needs</li>
	<li>Establish, develop, and maintain positive business and customer relationships</li>
	<li>Identify customer needs and deliver products that meet their needs and expectations</li>
	<li>Identify leads and educate prospect customers through presentations and calls</li>
	<li>Provide support to existing customers</li>
	<li>Provide recommendations on products and services that best accommodate the customer</li>
	<li>Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals</li>
	<li>Interact with internal and external customers</li>
	<li>Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements</li>
</ul>

Financial Service Representative Branch Product

<ul>
	<li>Respnsible for high degree of accuracy in bonus, commission, incentive calculations based on employees’ achievements.</li>
	<li>Understand Calculation of current Quota Credit rules and Commissions payments.</li>
	<li>Ensure accurate and timely payments of commissions in the HR system</li>
	<li>Attend and review commission issues queries sent by the sales team through email and/or phone calls.</li>
	<li>Conducting monthly high margin audit for AEs with high payouts.</li>
	<li>Parallel audit/process in a new system Anaplan and ensuring that all transactions and data are matching on the Power BI and SAP system.</li>
</ul>

Sales Compensation and Incentives Analyst

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Merchandising Analyst

Position Overview: The Merchandising Analyst plays a crucial role by analyzing sales trends, inventory levels, and customer preferences to optimize product assortment and maximize profitability. This role involves collaborating with cross-functional teams to develop data-driven strategies that align with the company's goals and enhance the customer shopping experience.

Key Responsibilities:

<ol>
	<li>Sales Analysis:

	<ul style="list-style-type: disc;">
		<li>Analyze sales data to identify trends, patterns, and opportunities for improvement.</li>
		<li>Monitor product performance, category-wise sales, and regional variations.</li>
		<li>Generate sales reports and present insights to merchandising and management teams.</li>
	</ul>
	</li>
	<li>Inventory Management:
	<ul style="list-style-type: disc;">
		<li>Collaborate with inventory planners to ensure optimal stock levels, reducing stockouts and overstocks.</li>
		<li>Make recommendations for replenishments, markdowns, and clearance strategies based on inventory analysis.</li>
		<li>Assist in developing inventory forecasts to guide purchasing decisions.</li>
	</ul>
	</li>
	<li>Assortment Planning:
	<ul style="list-style-type: disc;">
		<li>Contribute to the development of seasonal assortment plans based on market trends, historical data, and customer preferences.</li>
		<li>Work with merchandising teams to identify gaps in the product range and suggest new product opportunities.</li>
		<li>Recommend assortment adjustments based on sales performance and market feedback.</li>
	</ul>
	</li>
	<li>Competitive Analysis:
	<ul style="list-style-type: disc;">
		<li>Research competitors' product offerings, pricing strategies, and promotional activities.</li>
		<li>Provide insights on competitive market trends and suggest strategies to maintain a competitive edge.</li>
	</ul>
	</li>
	<li>Pricing and Promotion:
	<ul style="list-style-type: disc;">
		<li>Analyze pricing strategies and promotional effectiveness to optimize pricing structures.</li>
		<li>Collaborate with pricing teams to set initial pricing and markdown strategies for products.</li>
	</ul>
	</li>
	<li>Data Analytics:
	<ul style="list-style-type: disc;">
		<li>Utilize data analytics tools to create data visualizations and dashboards that convey actionable insights to stakeholders.</li>
		<li>Conduct A/B testing and data-driven experiments to evaluate the impact of merchandising strategies.</li>
	</ul>
	</li>
	<li>Cross-Functional Collaboration:
	<ul style="list-style-type: disc;">
		<li>Work closely with the buying, marketing, and retail operations teams to align merchandising strategies with broader business objectives.</li>
		<li>Communicate findings and recommendations effectively to non-technical stakeholders.</li>
	</ul>
	</li>
	<li>Forecasting and Planning:
	<ul style="list-style-type: disc;">
		<li>Assist in the creation of sales forecasts and demand plans for upcoming seasons and promotional events.</li>
		<li>Evaluate the accuracy of forecasts and make adjustments as necessary.</li>
	</ul>
	</li>
	<li>Vendor Relationships:
	<ul style="list-style-type: disc;">
		<li>Collaborate with vendors to negotiate terms, monitor delivery schedules, and ensure product quality.</li>
	</ul>
	</li>
</ol>

Merchandising Analyst

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments.
 
As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence.

Prior to the shutdown of its broadcast operations in 2020, ABS-CBN was the largest television network in the Philippines. As a radio broadcast company, it operated 22 radio stations including anchor radio stations in Mega Manila, DZMM and DWRR, in the AM and FM bands, respectively.
 
The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services. Its offerings are further complemented by subsidiaries focused on other multimedia services such as film production, music recording, telecommunications, and magazine and book publishing.

ABS-CBN Corporation

Provide Information Security Senior Level support and expertise in the following areas but not limited to: 

Governance, Risk and Compliance (GRC), Assist the defensive team in Security Monitoring, Incident Response, Threat Hunting and Intelligence. Gather inputs from Offensive Security team (Vulnerability Management, Penetration Testing and Application Security Review) to enhance risk treatment and policies-and-standards development.

Performs risk assessment and provides recommendations cyber risk treatment strategies. Maintain and update the cyber risk register, monitor risk mitigation activities and reports risk profile of the organization. Update, review and develop information/cyber security policies, standards, guidelines, and procedures, making sure of its relevance and controls are in place for the emerging threat landscape. 

Performs document review including but not limited to third party review, privacy and security assessments, contracts, scope of works ensuring compliance and controls are in place. Plans, execute and measure content protection and information security awareness campaign in alignment to policies, compliance, and regulatory requirement on the organization.

Assist in information security incident response, tracking risk mitigation and control implementation completion. Provides inputs to defensive security team to minimize incidents and gathers input from offensive security team to enhance risk mitigation and control implementation.

Perform other tasks that maybe assigned by CIS head like project management, access control management, compliance-audit review among others.

Responsibilities:

<ul>
	<li>Performs risk assessment of new (projects, engagements, major changes) and existing systems.</li>
	<li>Maintain and update the infosec risk register.</li>
	<li>Reports (and escalate if needed) the risk profile of the organization.</li>
	<li>Update, review and develop information/cyber/content security policies, standards, guidelines, and procedures.</li>
	<li>Performs document review including but not limited to third party review, privacy and security assessments, contracts, scope of works ensuring compliance and controls are in place.</li>
	<li>Plans, execute and measure content protection and information security awareness.</li>
	<li>Reports the content and infosec awareness of the organization.</li>
	<li>Works with other business units like Audit, Fraud Management and Technology Group to ensure policy compliance.</li>
	<li>Act as a point of escalation for L1 Analysts in support of content and information security governance, risk and compliance issues.</li>
	<li>Provide guidance and oversight on incident resolution, containment techniques, remediation, and recovery efforts.</li>
	<li>Review and understand data collected from GRC metrics to recommend improvement initiatives.</li>
	<li>Work with Content and Information Security Head to better security operations and address identified deficiencies.</li>
	<li>Work with content protection team to automate and institutionalize content protection and anti-piracy activities.</li>
	<li>Participate in evaluating, recommending, implementing controls, and troubleshooting security tools.</li>
	<li>Other tasks that may be assigned by the CIS Head.</li>
</ul>

Senior Security Analyst | Governance Risk and Compliance

<ul>
	<li>Obtain client information by:
	<ul>
		<li>Answering telephone calls.</li>
		<li>Interviewing clients.</li>
		<li>Verifying information.</li>
	</ul>
	</li>
	<li>Sell additional services by:
	<ul>
		<li>Recognizing opportunities to up-sell accounts.</li>
		<li>Explaining new features.</li>
	</ul>
	</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
	<li>Obtain possible customer leads.</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Maintain customer/potential customer data bases.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation.</li>
</ul>

Telemarketer | Alabang

<ol>
	<li>Perform analysis and verify accounting transactions</li>
	<li>Ensure accuracy of related entry in the accounting system</li>
	<li>Conduct investigations for discrepancies raised</li>
	<li>Generate ad hoc reports using SQL</li>
	<li>Submit all reports and deliverables within deadline</li>
</ol>

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