Healthy Options is the first and largest all-natural and organic products retailer in the Philippines,
specializing in premium and natural food and health products.

Established in 1995, we have grown to expand our organization, creating three other equally passion-driven brands: Bow and Wow, our niche market for cats and dogs; Wine Story, a fine and rare wine retailer; and Planet Grapes, an upscale wine shop and restaurant that caters to the new generation of wine lovers.

We’re looking for the best talent who can help take our business to the next level, all while having fun and helping the world at the same time. If you believe you have what it takes, feel free to browse through the different job openings we have and see where you can fit in!

Healthy Options, Corp.

The Service Desk Associate manages the IT support system and handles the first line troubleshooting of concerns raised by the different business units.

The Service Desk Associate are shared between the Business Systems and the Technical services group and will be reporting to both team managers.

Essential Duties and Responsibilities

<ul>
	<li>User support</li>
	<li>Provides continuous first-line support to users of computer applications.</li>
	<li>Escalates the issues to the corresponding Bus. Systems Analyst and Technical Team or further checking as needed</li>
	<li>Coordinates other technical issues directly with service providers for second-line support.</li>
	<li>Monitors scheduled jobs and system and site availability</li>
	<li>Manages the manual/automated ticketing system and ensures that all concerns are addressed/answered based on the defined response times</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 29 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Service Desk Associate | Onsite

Peramoko is operated by SnapWorks Credit and Financing Corporation – a financial technology company in the Philippines. SnapWorks Credit and Financing Corporation is a licensed lending company regulated by the Securities and Exchange Commission with a Company Registration Number CS201824150 and Certificate of Authority Number 1246.

We are growing the community of responsible Filipino borrowers. We commit to financial inclusion. We help millions of Filipinos build their credit history and get easier access to loans through our lending-as-a-service platform.

Why join us?

With the goal of assisting Filipinos in getting the best financial products for their individual needs, streamlining the process of financial product applications, and achieving greater financial freedom—we are in great need of highly-talented people who want to join our ever-expanding group. We are looking for bold, open-minded, highly responsible, and driven individuals who want to make an impact to the Filipinos’ everyday lives. Do something that matters and start your career with us now!

Snapworks Credit and Financing Corporation

<ul>
	<li>Do Telemarketing sales through outbound calls to prospective clients to introduce and sell banking products and services </li>
	<li>Respond to sales inquiries and concerns through phone/email in an efficient and timely manner </li>
	<li>Ensure customer service satisfaction and good client relationships </li>
	<li>Make sales call to new and existing clients </li>
	<li>To represent the company and its affiliates in a professional and convincing manner </li>
	<li>Reviews on sales performance, aim to meet or exceed overall set sales targets </li>
	<li>Makes accurate, rapid cost calculations, and providing customers with quotations </li>
</ul>

Telephone Skills

Relationship Management

Presentation Skills

Persuasion and Negotiation

Sales and Marketing Knowledge

Customer Service

Referral Maximization

Telesales Agent

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

The position is responsible for implementing visual and interactive elements that users engage with through their web browser when using a web application.

The Front End Developer is also responsible for building “client-side” of web applications. The person should be able to translate the company’s needs into functional and appealing interactive applications.

Responsibilities

<ul>
	<li>Create, maintain and improve responsive website</li>
	<li>Optimize page for SEO and loading speed</li>
	<li>Design mobile friendly sites</li>
	<li>Collaborate with back-end developers and web designers to improve usability</li>
	<li>Get feedback from, and build solutions for, users and customers</li>
	<li>Create quality mockups and prototypes</li>
	<li>Ensure high-quality graphic standards and brand consistency</li>
	<li>Assure that all user input is validated before submitting to back-end</li>
	<li>Stay up-to-date on emerging technologies</li>
</ul>

Front End Developer 

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer partners with numerous pharma companies and employers to enhance the health of over one million Filipinos annually through our medicine programs, telehealth services, and onsite medical staff.

As a Telemarketing Agent, you'll handle both inbound and outbound calls, helping patients understand their healthcare benefits and enrolling them in disease management programs. You will also work with cross-functional teams to facilitate a seamless patient experience.

You will be required to meet call quotas in this role.

Key Responsibilities

<ul>
	<li>Outbound Calls:

	<ul>
		<li>Educate patients about their healthcare benefits and inform patients about the disease management program requirements</li>
		<li>Facilitate patient enrollment, appointment scheduling, follow-ups, and reminders</li>
	</ul>
	</li>
	<li>Inbound Calls:
	<ul>
		<li>Address patients’ inquiries via call, SMS, and email</li>
		<li>Work with different teams to follow through on patient requests</li>
		<li>Update patient records accurately</li>
	</ul>
	</li>
</ul>

 
Why MedGrocer? 

<ul>
	<li>Progress: Develop your communication and organizational skills in a dynamic health tech environment</li>
	<li>Purpose: Contribute to improving the lives of millions by providing essential health services</li>
	<li>People: Be part of a supportive and diverse team that values learning and growth</li>
</ul>

Telemarketing Agent | Makati

Multisys Technologies Corporation is considered one of the leading software solutions company in the Philippines that provides a wide range of cost-effective, full-scale software services, system platforms, and integrations being used by thousands of companies and organizations.


Empowering Your Business

A leading software company in the Philippines, Multisys has been steadfast in seeking greater digital transformation for the country, through systems design, development (programming), and deployment (implementation).

Who We Are

We are a software solutions company backed by a team of full-stack developers and elite programmers.


What We Do

Multisys empowers businesses and is a partner to everyone. The wide breadth of copyrighted platforms and solutions that we openly offer underscores our relentless commitment to helping private companies operate more efficiently and grow, as well as to assist government agencies for faster and more effective delivery of services to the public.

How We Help

We put our heart and core on system automation and integration services that expedite various processes and transactions—ultimately helping reinforce the ease of doing business across the Philippines archipelago.


Corporate Principle

We pursue and bring solutions beyond software development to create impactful advancement to empower businesses.

Our Mission

Our mission is to build a sustainable and future-ready society by providing smart solutions to empower businesses and partners to expedite and streamline their processes.

Our Vision

Our vision is to revolutionize ways of life towards greater digital transformation through innovative software solutions.

Our Culture

We Work to Play and Play to Win
We maintain a casual work environment to inspire our people and help them achieve more.

Multisys Technologies Corporation

Job Summary:

A Front-End Software Engineer is responsible for implementing visual and interactive elements that users engage with through their web browser when using a web application. Works with UI/UX designers to bridge the gap between graphical design and technical implementation. S/He is able to demonstrate hands-on experience in using current trends and best practices in front-end architecture, including performance optimization, accessibility, and usability.

Essential Duties and Responsibilities:

<ul>
	<li>Discusses user interface ideas and applications with the development team;</li>
	<li>Develops functional and appealing web-based applications based on usability;</li>
	<li>Ensures the technical feasibility of UI/UX designs;</li>
	<li>Implements responsible web design principles to ensure that the application renders well across multiple devices;</li>
	<li>Documents application changes and developing updates;</li>
	<li>Performs other related tasks that may be assigned; and</li>
	<li>Participates in the company activities.</li>
</ul>

Front End Software Engineer

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App . This suite encompasses a chat-with-video app, a chat-with-PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application. The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in frontend technologies, a knack for problem-solving, and the ability to thrive in a collaborative environment. 

Key Responsibilities: 

<ul>
	<li>Web Development: Contribute to the implementation and maintenance of user interfaces for web applications. </li>
	<li>Framework Familiarization: Gain expertise in modern frontend frameworks and libraries through hands-on projects. </li>
	<li>Version Control: Collaborate with the team using version control systems like Git. </li>
	<li>Responsive Design: Implement responsive and mobile-first design principles in web development. </li>
	<li>Collaboration: Work closely with team members to understand project requirements and contribute to a collaborative development environment. </li>
</ul>

Junior Front End Developer

MedGrocer partners with numerous pharma companies and employers to enhance the health of over one million Filipinos annually through our medicine programs, telehealth services, and onsite medical staff.

As a Call Center Agent, you'll handle both inbound and outbound calls, helping patients understand their healthcare benefits and enrolling them in disease management programs. You will also work with cross-functional teams to facilitate a seamless patient experience.

You will be required to meet call quotas in this role.

Key Responsibilities

<ul>
	<li>Outbound Calls:

	<ul>
		<li>Educate patients about their healthcare benefits and inform patients about the disease management program requirements</li>
		<li>Facilitate patient enrollment, appointment scheduling, follow-ups, and reminders</li>
	</ul>
	</li>
	<li>Inbound Calls:
	<ul>
		<li>Address patients’ inquiries via call, SMS, and email</li>
		<li>Work with different teams to follow through on patient requests</li>
		<li>Update patient records accurately</li>
	</ul>
	</li>
</ul>

 
Why MedGrocer? 

<ul>
	<li>Progress: Develop your communication and organizational skills in a dynamic health tech environment</li>
	<li>Purpose: Contribute to improving the lives of millions by providing essential health services</li>
	<li>People: Be part of a supportive and diverse team that values learning and growth</li>
</ul>

Call Center Agent | Makati

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

About the Role: As a Customer Service New Associate, you will be performing the following tasks on a daily:

<ul>
	<li>Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer</li>
	<li>Resolve problems and issues in a professional manner and engage with customers to identify additional needs</li>
	<li>Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services</li>
	<li>Achieve challenging individual, team, and contact center targets</li>
</ul>

Customer Management Agent | Open to Career Shifters

A Back-End Software Engineer is responsible for server-side web application logic and integration of the work done by front-end software engineers. He/She usually writes web services and APIs used by front-end developers and mobile application developers. He/She uses his or her understanding of programming languages and tools to analyze current codes and industry developments; formulate more processes that are efficient; solve problems; and create a more seamless experience for users.

NoSQL

Java

Node.js

Laravel

MySQL

Spring

Back End Software Engineer

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

<ul>
	<li> Ensuring responsiveness to front-end requests</li>
	<li>Collaborating with front-end developers on the integration of elements</li>
	<li>Designing customer-facing UI back-end services for various business processes</li>
	<li>Developing high-performance applications by writing testable, reusable, and efficient code</li>
	<li>Implementing effective security protocols, data protection measures, and storage solutions</li>
	<li>Running diagnostic tests, repairing defects, and providing technical support</li>
	<li>Documenting Node.js processes, including database schemas, as well as preparing reports</li>
	<li>Recommending and implementing improvements to processes and technologies</li>
</ul>

API Developer

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

VIP Web Consultant | Customer Service | Remote

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Conduct market research and analysis on how to reach and convert target Student Applicants to the programs offered by CIIT and/or what future programs to offer
	<ul>
		<li>Conduct Annual Internal Market Research among enrolled CIIT Students in SHS and College to identify and improve consumer behavior and improve strategies on how best to reach and communicate to our target market</li>
		<li>Conduct Annual External Market Research among competitors and benchmark institutions on best practices in marketing, communications and Student Applicant experience as well as understand upcoming trends for future SHS and college programs</li>
	</ul>
	</li>
	<li>Conduct marketing activities to attract as many deserving and passionate Student Applicants as possible who are interested in the SHS and college programs offered by CIIT through:
	<ul>
		<li>Ensure the mastery of the different courses offered by CIIT</li>
		<li>Execute effective marketing initiatives that drive brand awareness, trial, and distribution across marketing campaigns, promotions, and sales</li>
		<li>Build relationships with schools, school ofﬁcials, students orgs, , that can help identify students who are highly interested in the programs of CIIT</li>
		<li>Create strategies to allow CIIT to directly communicate with interest Student Applicants through the various Lead Channels</li>
		<li>Learn how to create ads and analyze Google</li>
		<li>Identify, develop, and implement innovative marketing strategies that leverage constant and emerging trends to reach target audiences and goals</li>
	</ul>
	</li>
	<li>Review and innovate the Admissions Process to allow for a more effective application experience for Student Applicants
	<ul>
		<li>Efficient and effective assistance to applicants through all platforms</li>
		<li>Search and/or improve existing systems that will be more effective at converting Student Applicants from one stage to the next stage of the Application Funnel and generating reports</li>
		<li>Ensure that every step of the Student Applicant journey is very effective</li>
		<li>Constantly review the content of the website and all marketing collaterals to ensure that materials are properly communicating the programs and services of CIIT in the most effective manner</li>
	</ul>
	</li>
	<li>Data Analysis that will improve strategies and programs
	<ul>
		<li>Ensure that applicant data and information found in ZOHO is updated real-time</li>
		<li>Analyze and review reports from partner agencies for online marketing efforts</li>
		<li>Improve the necessary systems and technologies being utilized by CIIT to be able to execute the marketing strategies in scale</li>
		<li>Analyze data in CRM to establish strategies that will improve conversion rates from one step of the customer journey to the next step</li>
	</ul>
	</li>
	<li>Act as the front desk for admission-related concerns and inquiries</li>
	<li>Conduct school tours as requested by clients</li>
	<li>Receive and resolve concerns and inquiries lodged to the reception desk</li>
	<li>Answer course inquiries and explains the other products and services provided by the institution</li>
</ul>

Business Development Officer

The position is responsible for the front and back end of web applications. The person should be able to develop and maintain functional and stable web applications to meet the user's needs as well as have experience in UI/UX development.

<ul>
	<li>Participate in the entire application lifecycle, focusing on coding and debugging</li>
	<li>Write clean code to develop functional web applications</li>
	<li>Troubleshoot and debug applications</li>
	<li>Perform tests to optimize performance</li>
	<li>Collaborate with Front-end developers to integrate user-facing elements with server side logic</li>
	<li>Gather and address technical and design requirements</li>
	<li>Follow emerging technologies</li>
	<li>Liaise with developers, designers, and system administrators to identify new features</li>
	 
	 
	 
</ul>

HTML

Angular.js

ASP.NET

JavaScript

Full Stack Developer

YourBookkeepersOnline (YBO) is an Australian Outsourced Service Provider to Accounting Firms and their business clients. With origins as a start-up, we are now part of a global accounting brand, but have kept our fun, close-knit and inclusive culture intact. Our first Delivery Office was set up in Davao, and the Manila Office opened in February 2017. Being a new and growing organization, we are looking for people who can share our vision, embrace our culture and take the journey with us. We work collaboratively in an open environment and everyone has direct access to any member of the team, including management. We have designed a viable and effective training program that can offer accountants a career that is at par with their Australian counterpart. We are big on work-life balance and discourage working overtime. We do not promise the moon and the stars, but if you decide that we are a match to your goals, then we will invest in you. Get to know us more. Apply today and see where it takes you.

YourBookkeepersOnline (YBO)

Responsibilities:

<ul>
	<li>Providing remote technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectively</li>
	<li>Troubleshoot and resolve IT problems, identifying root causes, and/or escalating to supplier or partner organisations as required, to minimise downtime and disruptions</li>
	<li>Remotely install, configure, and maintain computer systems, mobile devices, software, printers, and peripherals to ensure optimal performance and security</li>
	<li>Managing system user accounts and access permissions, ensuring data security and compliance with company policies</li>
	<li>Log, manage and respond to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions</li>
	<li>Providing training and guidance to end-users on IT tools, applications, and best practices to enhance their productivity and technical proficiency</li>
	<li>Monitoring and maintaining IT inventory, including hardware and software licenses, and assisting with procurement as needed</li>
	<li>Collaborating with the IT team to implement IT projects, upgrades, and system improvements, contributing to the overall efficiency of IT operations</li>
	<li>Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge</li>
</ul>

IT Support Specialist

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level).

 
Job Description:

The Business Development Support Specialist will be vital in providing top-level administrative support, customer service, and project management. This role requires a proactive, detail-oriented individual who can manage multiple priorities, foster positive relationships with clients and stakeholders, and ensure the confidentiality of sensitive information.

Furthermore, this role ensures clients who have purchased Agent Image websites and Internet Marketing products receive best-in-class websites and customer service.

 
Job Responsibilities:

Administrative Support

<ul>
	<li>Provide high-level administrative support to the VP of Business Development, including calendar management, travel arrangements, and email correspondence.</li>
	<li>Meeting Coordination: Schedule, coordinate, and prepare materials for meetings, events, and presentations. Ensure all logistical details are handled efficiently.</li>
	<li>Communication: Serve as the primary point of contact between the VP and internal/external stakeholders. Manage and prioritize communications, ensuring timely responses.</li>
	<li>Document Management: Draft, edit, and review documents, reports, and business presentations. Maintain organized records and files, ensuring the confidentiality of sensitive information.</li>
	<li>Project Support: Assist with special projects as assigned by the VP, including research, data analysis, and report preparation.</li>
	<li>Proactive Problem-Solving: Anticipate the VP's needs, address potential issues before they arise, and offer creative solutions to improve efficiency.</li>
	<li>Confidentiality: Handle all information with the highest level of privacy and discretion.</li>
</ul>

Customer Support and Project Management 
 

<ul>
	<li>Act as a point of contact for our Agent Image clients and maintain excellent customer relationships.</li>
	<li>Assist VIP clients through website support changes, design requests, and website launches.</li>
	<li>Handle 3-5 website projects in production.</li>
	<li>Act as the bridge between clients and the design and development team and report the progress of requests to clients and the VP of Business Development.</li>
	<li>Proactively suggest to clients how to improve their online presence through industry best practices.</li>
	<li>Continuously add value to clients through top-tier customer service and assist in developing “best-in-class” products/services with our client services team. </li>
	<li>Be passionately engaged with the ever-evolving digital marketing landscape, and have a finger on the changes that can help drive client success. </li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Proactively review the websites for possible issues and design and content revisions, including proofreading.</li>
	<li>Stay updated on what is happening in the US real estate industry, website trends and designs, search engine updates, and SEO trends;</li>
	<li>Any particular tasks from the VP of Business Development, Director of Client Services, and The Board.</li>
</ul>

Kalibrr Job Search