Client Relations Manager
XScribe Solutions Inc
- Quezon City, Philippines3/F, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- ₱40,000.00 - ₱60,000.00 / monthPHP400006000040000MONTH
- Full timeFULL_TIME
Posted 2 days ago and deadline of application is on 13 Jun
Recruiter was hiring a day ago
2026-04-15T05:54:48.706278+00:002026-06-13T16:00:00+00:00Job Description
- Visit and maintain regular contact with existing clients to strengthen relationships.
- Proactively check on client experience and ensure they are satisfied with XScribe solutions.
- Understand client concerns, feedback, and operational challenges.
- Conduct client surveys and feedback sessions to identify areas for product and service improvement.
- Document and communicate client insights to internal teams to support product enhancement.
- Identify opportunities for clients to further benefit from XScribe solutions.
- Ensure that clients feel supported and valued throughout their partnership with XScribe.
Minimum Qualifications
- Has strong relationship management and interpersonal skills
- Enjoys engaging with clients and understanding their needs
- Is proactive in identifying client concerns and opportunities for improvement
- Has strong communication and listening skills
- Is organized and capable of documenting feedback and insights
- Is interested in helping companies improve through technology
Perks and Benefits
Free Lunch or Snacks
Paid Sick Leave
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Transportation Allowances
Maternity & Paternity Leave
Required Skills
- Relationship Management
- Customer Service
- Communication Skills
- Account Management
- Customer Research
Preferred Courses
- Communication [Service Management]
- Hospitality Management
- Business Administration
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 33 11th Avenue
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About XScribe Solutions Inc
XScribe Solutions Inc. is a forward-thinking IT company specializing in software development and digital transformation services, helping organizations modernize the way they operate. We deliver end-to-end solutions through the implementation of ERP (Enterprise Resource Planning) and HRMS (Human Resource Management Systems), enabling businesses to streamline processes, improve decision-making, and scale efficiently in an increasingly digital world.
At XScribe, we don’t just build systems - we solve complex business challenges with technology. Our team works closely with clients across industries to design and implement solutions that drive real, measurable impact.
We are a company built for individuals who are driven to grow, eager to learn, and ready to push beyond their limits. In a fast-paced and constantly evolving industry, we provide an environment where you can challenge yourself, sharpen your skills, and take ownership of meaningful work. If you’re looking to be part of a team that values innovation, continuous improvement, and personal development, XScribe is the place to build your future.