Client Support Staff
Webcast Technologies, Inc.
- Quezon City, Philippines154, Panay Ave, South Triangle, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- ContractualCONTRACTOR
Posted 2 days ago and deadline of application is on 30 Mar
Recruiter was hiring 15 hours ago
2026-03-05T09:08:14.618929+00:002026-03-30T16:00:00+00:00Job Description
The Client Support Staff will provide high-vigilance oversight to prevent theft, manage emergencies, and ensure real-time fleet monitoring.
Key Responsibilities:
- Fleet Monitoring: Conduct 24/7 tracking to ensure 100% adherence to routes; monitor dashboards for unauthorized stops, speeding, and theft indicators.
- Incident Management: Execute immediate response protocols for panic buttons and emergencies; coordinate with safety and security supervisors.
- Client Coordination: Act as the primary point of contact for assigned terminals and manage hauler schedules.
- Reporting: Maintain detailed logs and submit accurate daily/weekly incident reports.
Minimum Qualifications
- Bachelor’s degree
- Background in monitoring, command centers, security, logistics, or the oil and gas industry is highly preferred.
- Proficient in Google Workspace; excellent English communication for incident documentation; strong situational judgment.
- Must be able to work 24/7 rotating shifts (nights, weekends, and holidays).
Perks and Benefits
Special Leave Benefits for Women
Free Lunch or Snacks
Paid Holidays
Paid Sick Leave
Single Parent Leave
Paid Bereavement/Family Leave
Life Insurance
Paid Vacation Leave
Maternity & Paternity Leave
Required Skills
- Public Safety and Security
- Customer Service
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 154 Panay Ave., Brgy. South Triangle, Diliman
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About Webcast Technologies, Inc.
Webcast Technologies, Inc. (WTI) is a 100% Filipino-owned Information and Technology company known for innovation and integrated positioning solutions with the use of Global Positioning System (GPS), Geographic Information System (GIS), and a Telemetry System. Our products and services include GPS Tracking System, Transport Logistics Software, Software Development, Mobile Application Development, Customer Support, among others.
Established in August 2000, Webcast has been serving clients with excellence and integrity for over two decades, operating with over 100 employees with satellite offices nationwide.