Manila based Client Support Staff
Webcast Technologies, Inc.
- Manila, PhilippinesManila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- ContractualCONTRACTOR
Expired 7 months ago
2026-02-04T16:00:00+00:00Job closed.
Job Description
- Efficiently resolve client issues and support tickets with accuracy and professionalism
- Provide timely, detailed data and reports to support client and hauler inquiries or disputes
- Collaborate with team members to support daily operations, especially during peak periods or absences
- Maintain high service standards and contribute to overall team performance
- Perform additional tasks as assigned by the Team Leader or Assistant Manager
Minimum Qualifications
- Bachelor’s degree in Business Administration or any related field
- 1–2 years of customer service experience, preferably in B2B environments
- Strong problem-solving skills with customer empathy and professionalism
- Detail-oriented with good time management and teamwork abilities
- Intermediate written and verbal communication skills
- Proficient in Google Workspace
- Comfortable using AI tools responsibly to improve productivity
- Must be willing to report onsite in Manila 6 days a week
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Manila, Metro Manila, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Webcast Technologies, Inc.
Webcast Technologies, Inc. (WTI) is a 100% Filipino-owned Information and Technology company known for innovation and integrated positioning solutions with the use of Global Positioning System (GPS), Geographic Information System (GIS), and a Telemetry System. Our products and services include GPS Tracking System, Transport Logistics Software, Software Development, Mobile Application Development, Customer Support, among others.
Established in August 2000, Webcast has been serving clients with excellence and integrity for over two decades, operating with over 100 employees with satellite offices nationwide.