Customer Service Representative Travel Account
Vericom Inc.
- Pasig, PhilippinesRuby Rd, San Antonio, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 7 days ago and deadline of application is on 22 Nov
Recruiter was hiring 2 days ago
2025-09-24T04:27:59.238284+00:002025-11-22T16:00:00+00:00Job Description
Job Description:
Location: Ortigas, Pasig City
Schedule: Must be amenable to work on a shifting schedule
Qualifications:
At least 6 months BPO experience or customer service experience
Strong English communication and interpersonal skills.
Familiarity with Zendesk or similar CRM. Ticketing systems is an advantage.
Strong problem solving and multi-tasking skills.
Willing to work onsite in Ortigas, Pasig City
Responsibilities:
Answer inbound customer calls and make outbound calls as needed.
Handle customer reservation inquiries, assist with booking issues, and provide support related to hotel and supplier coordination.
resolve customer issues via Zendesk and log interactions efficiently.
Handle additional tasks as assigned by the clients team.
Deliver consistent and high quality customer experiences.
Minimum Qualifications
Job Description:
Location: Ortigas, Pasig City
Schedule: Must be amenable to work on a shifting schedule
Qualifications:
At least 6 months BPO experience or customer service experience
Strong English communication and interpersonal skills.
Familiarity with Zendesk or similar CRM. Ticketing systems is an advantage.
Strong problem solving and multi-tasking skills.
Willing to work onsite in Ortigas, Pasig City
Responsibilities:
Answer inbound customer calls and make outbound calls as needed.
Handle customer reservation inquiries, assist with booking issues, and provide support related to hotel and supplier coordination.
resolve customer issues via Zendesk and log interactions efficiently.
Handle additional tasks as assigned by the clients team.
Deliver consistent and high quality customer experiences.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Orient Square Condominium Assn, Ruby Rd, 1605 Pasig, Philippines
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