

Technical Lead Service Now Developer
VBeyond Corporation
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 23 minutes ago and deadline of application is on 5 Jan
Recruiter was hiring 23 minutes ago
2025-11-06T08:20:19.870947+00:002026-01-05T05:00:00+00:00Job Description
Job Overview:
Lead development and implementation of ServiceNow CSM and ITSM modules within Agile/Scrum teams. Collaborate with stakeholders to design, build, and maintain scalable solutions.
Key Responsibilities:
Develop, customize, and maintain ServiceNow applications (CSM, ITSM).
Create workflows using Flow Designer and Workflow Editor.
Build and manage REST APIs, Scripted APIs, and Service Portal (pages, widgets, AngularJS).
Develop Business Rules, Script Includes, UI Actions, and Scheduled Jobs.
Ensure code quality, testing, documentation, and data security compliance.
Work closely with cross-functional teams to define and deliver business solutions.
Minimum Qualifications
- At least 8 years of IT industry experience
- At least 5 years of ServiceNow development experience
- Experience with CSM module, Portal Customization, and Advanced Scripting
- Experienced with Client and server-side JavaScript and AngularJS
- Flow Designer and Workflow Editor, ServiceNow API architecture, Rest Integrations, and Scripted REST API development.
- Advanced Work Assignment Module (Setting up channels, queues, assignment rules, handling agent presence and capacity)
- Service Portal Architecture (Creation of portals, pages, widgets, etc.)
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Makati, Metro Manila, Philippines
- Industry
- Information Technology / IT
- Vacancy
- 1 opening
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