General VA with Xero & Social Media experience  

The Position

We’re looking for a rockstar General VA with Admin, Xero, and Social Media experience. You'll be supporting a growing residential construction company in Australia. This full-time, remote role will be split across general admin and operations, plus financial and social media support. You'll also be confident in helping to build systems, processes, and automations from the ground up. If you’re someone who thrives on creating order, enjoys documenting repeatable processes, and loves working inside small businesses where your impact is visible, then apply now!

About the role

70% of this role is dedicated to general admin and finance tasks - reconciling costs, updating job records, managing documents, and supporting scheduling. A key part of your role is to build and document SOPs, streamline operations, and establish scalable routines.

About 30% of your time will also be spent supporting with social media tasks: repurposing existing content plans, creating simple graphics, and scheduling posts. You won’t need to create campaigns from scratch, but you will need to execute the plan and stay organised.

The Details

• Job Location: Remote, work from home.
• Company Location: Australia
• Job Type: Full-time 40 hours per week.
• Salary: Please review the job application
• Hours (in Philippine Time): 7am to 3.30pm PHT

Responsibilities

Admin & Operations (70%)

• This role is all about creating structure and keeping things moving behind the scenes.
• Monitor and manage shared inboxes, flag urgent emails, and respond to client enquiries professionally.
• Manage schedules and calendars, including site meetings, inspections, client appointments, and sending reminders.
• Create and maintain internal documents such as job trackers, reports, and proposals.
• Create and manage internal SOPs to improve workflow and operational efficiency.
• Support project costing by entering and tracking data accurately in Wunderbuild and Xero.
• Using Xero, reconcile invoices and expenses, and follow up on outstanding payments.
• Liaise with clients, suppliers, and contractors to ensure timely responses, excellent service, and accurate CRM updates.

Social Media Management (30%)

• Upload and schedule social media content using simple social media tools.
• Implement the existing social media calendar and campaign plans.
• Keep WordPress (or GoHighLevel) pages up to date with small changes as needed.
• Organise social media files and liaise with our videographer as required.

Software Skills

• Xero (required)
• Wunderbuild or similar project tracking tools
• Google Workspace (Docs, Sheets, Calendar)
• Microsoft Office (Excel and Word)
• Email tools (Outlook or Gmail)
• Canva for basic content design
• WordPress / GoHighLevel for light website edits
• Communication tools like Zoom, Loom, and WhatsApp

You must also be someone that…

• Solve problems and improve processes proactively.
• Take ownership of tasks and deliver with excellence.
• Communicate clearly, professionally, and consistently.
• Thrive in a small, collaborative, and structured team environment.

• At least 4+ years of experience as a General Admin VA with Social Media experience working online directly for US, Australian, or European clients.
• Experience in residential construction is highly desirable.
• The confidence to handle all of the responsibilities noted above.
• Confidence with project management and CRM tools, i.e. Wunderbuild, Trello, or Excel.
• Hands-on experience using Xero for invoice entry, reconciliation, and tracking.
• Strong communication, time management, and attention to detail.
• Exceptional English written and verbal communication skills.
• Experience with social media management, Canva and/or other design programs.
• Exceptional organisational, multitasking, and time management skills.
• A proactive attitude and the ability to manage multiple tasks independently.