Customer Service Representative
Talento Solutions Inc.
- Parañaque, Philippines4th floor , 158, J. Ruiz, Salapan, Parañaque, Metro Manila, PhilippinesParañaqueMetro ManilaPhilippinesPhilippines
- ₱23,000.00 - ₱25,000.00 / monthPHP230002500023000MONTH
- Full timeFULL_TIME
Posted 4 hours ago and deadline of application is on 29 Oct
Recruiter was hiring 4 days ago
2026-10-14T01:11:59.951101+00:002026-10-29T16:00:00+00:00Job Description
- Handle Customer Inquiries Regarding Sea And Air Freight Shipments.
- Coordinate With Clients, Shipping Lines, Airlines, And Internal Operations Teams.
- Monitor Shipment Status And Provide Timely Updates To Customers.
- Prepare And Verify Shipping Documents And Shipment Details.
- Assist With Import And Export Documentation And Shipment Coordination.
- Resolve Customer Concerns And Provide Excellent Customer Service.
- Coordinate Shipment Schedules, Cargo Arrivals, And Delivery Updates.
- Maintain Accurate Records Of Customer Transactions And Shipment Details.
Minimum Qualifications
- With experience in the freight forwarding or logistics industry.
- Experience in sea freight and air freight is preferred.
- Knowledge of manifest preparation or processing is an advantage.
- Familiarity with import/export procedures and shipping documentation.
- Good communication, coordination, and customer service skills.
- Detail-oriented, organized, and able to work under pressure.
- Proficient in Microsoft Office and email communication.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Unit 203 VVS Building, Multinational Avenue Access Road, Barangay Sto. Niño, Parañaque City
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About Talento Solutions Inc.
Talento Solutions Inc. is a Philippine-based, full-service workforce solutions provider committed to helping organizations build high-performing teams through innovative, scalable, and compliant human capital solutions.
We specialize in delivering end-to-end recruitment and workforce management services that enable businesses to attract, hire, deploy, and retain exceptional talent while improving operational efficiency and ensuring compliance with Philippine labor regulations.