Customer Service Representative (CSR)
Talento Solutions Inc.
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 7 hours ago and deadline of application is on 30 Jul
Recruiter was hiring 15 hours ago
2026-07-17T08:23:52.942202+00:002026-07-30T16:00:00+00:00Job Description
Job Responsibilities
- Handle customer inquiries through voice and non-voice channels (blended account).
- Resolve customer concerns accurately and professionally.
- Document customer interactions in the system.
- Provide excellent customer service while meeting quality and productivity standards.
- Follow company policies and procedures.
Minimum Qualifications
Qualifications
- High School Graduate (Old or New Curriculum), SHS Graduate, or College Graduate.
- 1 year BPO experience required.
- Must be able to travel to the Makati site within 1 hour.
- Must have at least one (1) valid government-issued ID (National ID, Postal ID, or Passport).
- Good communication skills.
- Willing to work on shifting schedules, weekends, and holidays.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Sometimes
- Office Address
- Makati, Metro Manila, Philippines
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About Talento Solutions Inc.
Talento Solutions Inc. is a Philippine-based HR, recruitment, payroll outsourcing, and manpower services company that provides end-to-end workforce management solutions for businesses across different industries. The company focuses on helping organizations streamline their hiring, HR operations, employee management, and compliance processes.