HR Payroll and Recruitment  

Recruitment & Onboarding

• Manage end-to-end recruitment for BPO roles (voice, non-voice, technical, and support).
• Conduct virtual sourcing, screening, and interviews using online platforms.
• Coordinate digital onboarding, ensuring proper documentation and smooth integration of new hires.
• Maintain recruitment trackers and dashboards for management visibility.
• Support employer branding initiatives to attract quality candidates in a competitive market.

Payroll Preparation & Processing

• Prepare and process payroll accurately and on schedule, ensuring compliance with statutory requirements.
• Reconcile payroll data with finance and operations teams, including benefits, deductions, and taxes.
• Maintain payroll systems and generate reports for management review.
• Conduct periodic audits to ensure payroll accuracy and transparency.

Hybrid HR Operations

• Ensure HR processes are optimized for remote work, with digital accessibility of records and systems.
• Facilitate monthly or bi-monthly in-office HR activities (orientation, compliance checks, engagement programs).
• Provide HR support to remote employees, addressing queries and maintaining employee satisfaction.

Compliance & Governance

• Ensure adherence to labor laws, data privacy regulations, and company policies.
• Maintain jurisdiction-neutral HR documentation for recruitment and payroll governance.
• Support audits and compliance reviews as required.

Team & Stakeholder Support

• Collaborate with operations and finance teams to align recruitment and payroll with business needs.
• Provide regular updates and reports to management on recruitment progress and payroll accuracy.
• Act as a point of contact for employee concerns related to recruitment and compensation.

Relevant Experience

• Required - 3–5 years of professional HR experience in the BPO industry, with a focus on recruitment and payroll.

• Hands-on experience in end-to-end recruitment (sourcing, screening, interviewing, onboarding) for high-volume BPO roles.

• Proven track record in payroll preparation and processing, including compliance with Philippine labor laws and government contributions (SSS, PhilHealth, Pag-IBIG, BIR).

• Experience using HRIS/ATS platforms and payroll systems in a hybrid or remote work setup. - Preferred / Plus to Have - Prior supervisory or team lead experience in HR operations.

• Exposure to hybrid workforce management (remote-first HR processes, digital onboarding, virtual employee engagement).

• Experience in reporting and dashboard creation for recruitment and payroll metrics.

• Familiarity with process optimization frameworks (e.g., Lean Six Sigma) for HR workflows.

• Well versed in the written and oral communication of the English Languag

Technical Skills

• Required - Proficiency in HRIS and ATS platforms (e.g., SAP SuccessFactors, Workday, BambooHR, JobStreet, LinkedIn Recruiter).

• Strong command of payroll systems and tools for compliance with Philippine regulations (SSS, PhilHealth, Pag-IBIG, BIR).

• Advanced skills in MS Excel / Google Sheets (dashboards, conditional formatting, pivot tables, recruitment trackers). - Familiarity with digital onboarding tools and remote collaboration platforms (Zoom, MS Teams, Slack).

• Preferred / Plus to Have: Experience with recruitment analytics tools and reporting dashboards. - Knowledge of HR data visualization (Power BI, Tableau).

• Exposure to process optimization frameworks (Lean Six Sigma). - Familiarity with AI-driven recruitment solutions and automation tools.

Soft Skills

• Required - Strong communication skills for coordinating recruitment, onboarding, and payroll across hybrid teams.
• High level of attention to detail to ensure accuracy in payroll processing and compliance.
• Organizational and time management skills to balance recruitment drives, payroll deadlines, and reporting.
• Problem-solving ability to address employee concerns and resolve HR issues quickly.
• Adaptability to manage HR operations in a hybrid work environment (remote + occasional office presence).
• Preferred / Plus to Have - Leadership and mentoring skills to guide junior HR staff or recruitment assistants.
• Negotiation and stakeholder management skills for aligning HR practices with client and management expectations.
• Emotional intelligence to build trust and maintain positive employee relations.
• Analytical mindset for interpreting recruitment and payroll data to improve processes.