IT Support & Infrastructure Specialist
PT Passion Abadi Korpora
- Tangerang, IndonesiaJalan Pondok Jagung Timur, Pondok Jagung Timur Kel., Serpong Utara, Tangerang, Banten, IndonesiaTangerangBantenIndonesiaIndonesia
- Full timeFULL_TIME
Posted 10 days ago and deadline of application is on 1 Jan
Recruiter was hiring 3 days ago
2026-11-03T06:49:57.230098+00:002027-01-01T17:00:00+00:00Job Description
Tanggung Jawab
- Menangani kendala IT melalui sistem tiket, WhatsApp, telepon, maupun tatap muka, termasuk troubleshooting, penyelesaian tiket, dan eskalasi jika diperlukan
- Melakukan instalasi, konfigurasi, perbaikan, dan preventive maintenance perangkat hardware, software, serta aplikasi operasional seperti ERP, SAP Business One, dan POS.
- Mengelola dan memelihara infrastruktur jaringan LAN, Wi-Fi, internet, VPN, MikroTik, router, switch, access point, serta CCTV/NVR.
- Mengelola keamanan IT, backup data, antivirus, hak akses pengguna, inventaris aset IT, stok perangkat, dan dokumentasi aset.
- Mendukung kebutuhan IT operasional kantor, pabrik, dan outlet, termasuk pembukaan outlet baru, relokasi, implementasi sistem, penyusunan SOP, serta laporan berkala.
Minimum Qualifications
Kualifikasi
- Pendidikan minimal D3/S1 Teknik Informatika, Sistem Informasi, Teknik Komputer, atau bidang terkait. Lulusan SMK TKJ dengan pengalaman relevan dipersilakan.
- Pengalaman minimal 1 tahun sebagai IT Support/Helpdesk (Fresh graduate dipersilakan melamar). Memiliki SIM C dan bersedia mobile ke outlet atau lokasi kerja lainnya.
- Menguasai troubleshooting hardware/software, instalasi Windows dan Microsoft Office, serta jaringan TCP/IP, LAN, Wi-Fi, dan konfigurasi MikroTik RouterOS (Firewall, NAT, DHCP, VLAN, Queue, VPN).
- Memahami dasar SQL/database dan ERP. Pengalaman SAP Business One, POS, CCTV/NVR menjadi nilai tambah. Sertifikasi MTCNA diutamakan, MTCRE, CCNA, atau CompTIA A+ menjadi nilai tambah.
- Memiliki komunikasi yang baik, teliti, disiplin, jujur, bertanggung jawab, mampu bekerja di bawah tekanan, mengatur prioritas pekerjaan, dan proaktif mempelajari teknologi baru.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Jalan Pondok Jagung Timur, Serpong Utara, Banten 15326, ID
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About PT Passion Abadi Korpora
For more than two decades, our company has established itself as a leading force in Indonesia’s luxury retail fashion industry. Founded in Indonesia and continuously expanding, we have built a reputation for delivering exceptional craftsmanship, timeless elegance, and premium lifestyle experiences.
Throughout our 20-year journey, we have remained committed to bringing world-class jewelry, fashion, and lifestyle concepts to customers across the country. By combining modern innovation with refined artistry, we have grown into one of the most trusted names in the Indonesian luxury retail landscape.