Digital Technical support L1
PGI Data
- South Jakarta, Indonesia16, RT07/RW04, Jalan Denpasar Raya, Kuningan Timur Kel., Setia Budi, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- ContractualCONTRACTOR
Posted 8 hours ago and deadline of application is on 25 May
Recruiter was hiring 8 hours ago
2026-03-27T07:24:12.977427+00:002026-05-25T17:00:00+00:00Job Description
-
Monitor systems, networks, and applications in real-time
* Identify & log alerts for performance, availability, or security issues
* Initial troubleshooting & incident escalation
* Document incidents & actions taken
* Generate reports on system performance
* Work in 24/7 shift environment
Minimum Qualifications
- Min. Bachelor degree in Computer science or related fields
- Min. 1 year working as IT Support / Monitoring L1
- Experience in Grafana
- Experience in JIRA
- Experience in Datadog
- Willing to shifting 24/7
- Will be onsite at Finance industry
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Menara Anugrah Lantai 16, Mega Kuningan
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About PGI Data
PGI Data is a boutique house providing Digital Transformation through end-to-end data solutions with its presence in Singapore & Indonesia. We believe in a holistic approach to support business decisions and build a top-quality and cost-effective strategy for businesses to operate successfully.