Visa Processing Associate
OSM Ship Management Pte. Ltd.
- Pasay, PhilippinesPasay, Metro Manila, PhilippinesPasayMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 4 days ago and deadline of application is on 5 Jun
Recruiter was hiring 4 days ago
2026-04-07T23:42:07.625442+00:002026-06-05T16:00:00+00:00Job Description
- Assist customers in completing visa applications accurately through online portals or manual forms.
- Verify all supporting documents to ensure they meet embassy or consulate requirements.
- Ensure timely submission and follow-up of applications to embassies or authorized agents.
- Ensure all visa applications comply with data protection and confidentiality standards
- Schedule appointments and arrange for submission or collection at embassies or visa centers
- Track and update the status of ongoing applications and keep customers informed.
- Liaise with embassy staff or third-party agencies to clarify application requirements or resolve issues.
- Verify completeness and accuracy of visa applications before submission.
- Recommend process improvement and escalate complex or urgent cases to the Visa Supervisor.
Minimum Qualifications
- Minimum 4 years of experience in visa processing, travel documentation and related customer service roles.
- Familiar with both online and manual visa application procedures.
- Strong attention to detail and accuracy in document handling
- Good coordination and follow-up abilities with embassies and customers.
- Proficient in Microsoft office and online visa platforms, with a service-oriental and professional mindset
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Pasay, Metro Manila, Philippines
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About OSM Ship Management Pte. Ltd.
OSM Thome has established strong technical management partnerships built on innovation, preparing for the future and making sure that we remain the best-in-class service provider for our customers.
Our global Crew Management capability provides seamless, customised solutions.
Our position of strength and breadth of services and capabilities allow us to provide tailor-made solutions to our customers.
What sets us apart from our competitors is our personal approach combined with our commitment to being one step ahead: OSM Thome offers a wide range of services and solutions, tailored to suit the needs of you and your business today and in the future.