Business Analyst with Banking background  

Company Overview:
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

About the role:
NCS Philippines is seeking a talented Business Analyst with Banking background to join our growing team in Makati City, Metro Manila. This is a full-time, onsite position that plays a crucial role in bridging the gap between business requirements and technology solutions within the banking sector. As a Business Analyst, you will be instrumental in driving digital transformation initiatives and ensuring that our technology solutions align with business objectives. Your expertise in banking operations and systems will be vital to the success of our projects and the overall growth of our organisation.

Key responsibilities:

Gather, analyse and document business requirements from stakeholders within the banking sector

Conduct feasibility studies and impact analyses for proposed business and technology solutions

Create detailed functional specifications, use cases and process flows for development teams

Collaborate with business stakeholders, developers and project managers to ensure successful project delivery

Perform user acceptance testing (UAT) coordination and validation to ensure solutions meet business needs

Identify process improvement opportunities and recommend optimisations to enhance operational efficiency

Maintain comprehensive documentation of business processes, system configurations and solution designs

Provide post-implementation support and perform root cause analysis for any issues that arise

Act as a liaison between technical teams and non-technical business stakeholders to facilitate clear communication

Support continuous improvement initiatives by monitoring system performance and suggesting enhancements

What we're looking for:

Banking sector experience: Minimum 1-2 years of experience working in banking operations, financial services or related banking technology roles

Business analysis expertise: Proven experience as a Business Analyst or similar role, with demonstrated ability to translate business needs into technical requirements

Systems and processes knowledge: Strong understanding of banking systems, workflows and regulatory compliance requirements in the financial sector

Technical proficiency: Familiarity with banking platforms, core banking systems and relevant software tools; knowledge of databases and system architectures is advantageous

Documentation skills: Excellent ability to create clear, comprehensive documentation including requirements specifications, process flows and test cases

Stakeholder management: Strong communication and interpersonal skills with proven ability to manage stakeholder expectations and work effectively across multiple levels of an organisation

Problem-solving capability: Analytical mindset with the ability to break down complex business problems and propose pragmatic solutions

Project management basics: Familiarity with project management methodologies such as Agile, Waterfall or similar frameworks

Attention to detail: Meticulous approach to gathering requirements and ensuring accuracy in documentation and testing

Must be amenable on a Full Onsite work set up

Location: Makati