Shared Service HRBP Team Lead  

Job Description

To act as the executive arm of Global HR, ensuring that shared services delivery and people-related programs are globally aligned, locally compliant, and business-relevant, with a strong focus on scalability, efficiency, and governance.

Job Description:

1. Global HR Strategy Execution

• Implement and manage global HR programs (performance management, talent reviews, compensation and benefits).
• Cascade HR operating model standards into local processes and ensure service delivery is consistent.
• Provide structured feedback to Global HR on local execution challenges and opportunities.

2. Shared Services Operations

• Establish and develop the Global HR Shared Services for ITVT Group.
• Oversee the delivery of the HR shared services (payroll, HRIS, benefits admin, employee data, reporting, - always compliant with GDPR)
• Drive process automation and digital adoption in line with global HR technology strategy. – including AI tools.
• Monitor service quality and efficiency through KPIs.

3. Talent & Leadership Development

• Support rollout of global leadership development and succession planning frameworks.
• Ensure shared services teams are skilled and trained to deliver consistent, high-quality support.

4. Culture & Engagement (ITVT Group)

• Embed global culture and values through shared service touchpoints.
• Execute global engagement and recognition programs.

5. Compliance & Governance

• Ensure shared service processes comply with global governance policies and local legal requirements.
• Safeguard HR data integrity and privacy in compliance with GDPR and local regulations.
• Manage risk by proactively addressing service issues or employee escalations.

6. Collaboration & Reporting

• Work with Global HR Partners for delivery of programs.
• Provide analytics, dashboards, and insights to Global HR leadership.
• Align with local country leaders for business needs while maintaining global-first service delivery.

Qualitications:

• Bachelor’s degree in HR, Business, or related field.
• Has 10+ years of HR experience, with significant exposure to shared services or HR operations in multinational organizations.
• Proven track record of implementing global HR programs through a shared services model.
• Strong expertise in HR shared services operations and global delivery models ideallt in the development of a global shared service.
• Ability to balance efficiency, scalability, and local compliance.
• Strong stakeholder management skills across global and local leadership.
• Change management capability to support HR transformation.
• HR certifications or equivalent preferred.