Retail Sales Associate  

Key Responsibilities

• Man the assigned store during scheduled operating hours. Work shifts may be adjusted from time to time depending on business requirements.
• Achieve the sales quota and other sales targets assigned to the store or individual.
• Maintain 100% familiarity with the products sold in-store, including product features, pricing, availability, promotions, and relevant collector or hobby information needed to assist customers.
• Actively engage mall or location foot traffic, invite potential customers to visit the store, understand their interests, and convert qualified traffic into customers.
• Build, update, and maintain an accurate customer database in accordance with company procedures and applicable privacy requirements.
• Ensure complete and accurate accounting of daily sales, payments, receipts, and other sales-related transactions.
• Conduct and document inventory counts at least once every week and promptly report any discrepancy, loss, damage, or stock concern.
• Keep the selling area, displays, merchandise, and customer-facing areas clean, organized, and presentable throughout the shift.
• Be ready and willing to be assigned or reassigned to different store locations within the assigned area when required by business needs.
• Perform other tasks that may be assigned from time to time.

• At least college level or higher.
• Pleasing, professional, and customer-oriented personality.
• Excellent selling, customer engagement, and communication skills.
• Self-motivated, target-driven, dependable, and comfortable initiating conversations with customers.
• Experience in hobby shops, collectibles, specialty retail, or a similar environment is an advantage.