ITSM Engineer
First Datacorp
- Makati, Philippines8741, Paseo de Roxas, Bel-Air, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted a day ago and deadline of application is on 20 Dec
Recruiter was hiring 20 hours ago
2026-10-22T01:51:16.277247+00:002026-12-20T16:00:00+00:00Job Description
Responsibilities
- Partner with the Sales team to identify customer requirements and recommend appropriate solutions.
- Design and present solution architectures, technical proposals, product demonstrations, and proof of concepts (POCs).
- Prepare technical documentation, including solution designs, bill of materials (BOM), and RFP/RFQ responses.
- Provide technical support throughout the sales cycle, from solution qualification to customer presentations.
- Collaborate with internal teams and technology partners to deliver customer-focused solutions
Minimum Qualifications
Qualifications
- Graduate of a Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or other related courses.
Required Skills
- Experience in presales or technical sales roles.
- Knowledge of industry standards and best practices in IT solutions, IT service management and cybersecurity.
- Strong technical aptitude with the ability to understand, design, and present IT solutions based on customer requirements.
- Excellent communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences.
- Experience or familiarity with ManageEngine, ServiceNow, Ivanti solutions
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 3F BDO Towers Paseo, 8741 Paseo de Roxas, Makati City
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About First Datacorp
First Datacorp (FDC) has proudly served the industry for over 40 years, delivering innovative and world-class solutions and services across various domains. Our expertise spans Modern Workplace, Infrastructure Modernization, Data and AI, Customer Experience, Governance and Risk Management, Enterprise Automation, and Enterprise Security.
Our vision is to be the foremost Filipino Information Technology company creating and delivering innovative and world-class solutions and services for the Philippines and beyond.
We believe that a strong IT governance and information backbone is key in our goal to improve and grow our clients’ businesses. As an Information Technology partner with a successful track record and a long-term vision, we can provide the building blocks in shaping your adaptive and agile business.
We are a team of highly qualified professionals with world-class IT technologies to help address your business challenges.