Account Coordinator  

Who We Are

Evo Tech Software Solutions Inc. is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients’ businesses to excel in today’s market.

By design, we combine your vision for your brand with our creative and technical capabilities to design the right user experience. We make sure that your customers or users discover your product not only appealing, but also useful.

Empowering your company with cutting-edge software solutions. Our skilled team adapts to tech trends, ensuring your excellence in innovation through development.

With BPO, we aim to enhance efficiency and service delivery with our versatile business support. We evolve to offer swift, improved customer service solutions.

About the Role

We are looking for an organized and detail-oriented Account Coordinator / Project Coordinator to support client account management and project delivery. This role ensures day-to-day tasks, communications, and deliverables run smoothly while supporting senior account and project leads. It's a great fit for someone who thrives on organization, follow-through, and being the reliable go-to for both clients and internal teams.

Key Responsibilities

Client & Team Support

• Join and participate in client calls, taking clear notes and tracking action items.
• Prepare agendas, recaps, and follow-up communications after calls.
• Serve as a day-to-day support contact for client communications (under the guidance of senior staff).
• Help capture and track client requests, feedback, and deliverables.
• Ensure timely follow-ups and assist with scheduling meetings and calls.

Project Coordination

• Assist in developing timelines and task lists for active projects.
• Track deliverables and deadlines to keep projects moving.
• Coordinate between internal teams (creative, advertising, operations, etc.) to gather assets and updates.
• Help manage project management tools and maintain accurate status updates.

Administrative & Reporting

• Maintain organized project documentation and file systems.
• Prepare client reports, recaps, and status updates.
• Support billing and budget tracking as needed.

Qualifications

• 1-2 years of experience in account coordination, project coordination, or administrative support (agency or client services experience preferred).
• Comfortable joining client calls, managing notes, and communicating follow-ups.
• Strong organizational skills with the ability to juggle multiple projects.
• Excellent written and verbal communication skills.
• Proficiency with project management or collaboration tools (ZoHo Desk, Google Workspace, etc.) a plus.
• Familiarity with Amazon a plus.
• Detail-oriented, dependable, and proactive in follow-through.
• In office or reliable internet is required.
• Based in Cebu City and able to work onsite.

Success in this Role Looks Like

• Calls and meetings are well-prepared, documented, and action items are clearly tracked.
• Projects stay on schedule and details don't slip through the cracks.
• Clients receive timely updates and clear communication.
• Senior account/project leads feel supported and able to focus on higher-level work.
• Internal teams have the information and coordination needed to do their jobs efficiently.