Project Coordinator  

Project Coordination and Management

• Coordinate translation, interpretation, and localization projects from initiation to completion.
• Review project requirements, including scope, language pairs, deadlines, and client specifications.
• Assign and coordinate with translators, interpreters, editors, and other language professionals based on project requirements.
• Monitor project timelines, milestones, and deliverables to ensure timely completion.
• Track project progress and provide regular updates to clients and relevant internal teams.
• Ensure that project files, documents, and resources are properly organized and maintained.

Client Communication and Coordination

• Serve as a primary point of contact for clients regarding project requirements, updates, and concerns.
• Communicate with clients to clarify instructions, specifications, and expectations.
• Prepare and send project-related communications, quotations, confirmations, and updates as needed.
• Address client concerns professionally and coordinate with the appropriate teams to resolve issues.
• Maintain positive and professional relationships with clients throughout the project lifecycle.

Resource and Vendor Coordination

• Coordinate with translators, interpreters, and external service providers to confirm availability and project assignments.
• Monitor resource availability and ensure that project requirements are adequately supported.
• Follow up on deliverables and address potential delays or resource-related concerns.
• Maintain accurate records of assigned resources and project status.

Quality and Delivery Monitoring

• Review project deliverables for completeness and compliance with client requirements.
• Coordinate quality checks and revisions with the appropriate team members.
• Ensure that files are properly formatted, organized, and ready for client delivery.
• Identify potential issues that may affect project quality, timelines, or client satisfaction.
• Support the implementation of corrective actions when necessary.

Administrative and Reporting Tasks

• Maintain accurate project records, trackers, and documentation.
• Prepare project status reports and other operational updates.
• Monitor project-related deadlines, approvals, and pending requirements.
• Assist in tracking project costs, purchase orders, and billing-related documentation, as applicable.
• Support the Project Management team in improving workflows and processes.

• Bachelor’s degree in Business Administration, Management, Communications, or a related field.
• Previous experience in project coordination, project management, customer service, operations, or a related role is preferred.
• Experience in the translation, localization, interpretation, or language services industry is an advantage.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects, tasks, and deadlines simultaneously.
• Strong attention to detail and problem-solving skills.
• Ability to coordinate effectively with clients, internal teams, and external service providers.
• Proficiency in Microsoft Office and Google Workspace.
• Willingness to learn project management tools and industry-specific systems.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to work on-site in Ortigas, Pasig City.