Process Engineer  

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Are you ready to embark on an exciting journey with a company that has been at the forefront of cross-border express delivery since 1969? At DHL Express, we operate in over 220 countries and territories, making us the most international company in the world. Our mission is to connect people and improve lives across the globe, and we believe that the more people we connect, the better our planet becomes.

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At DHL Express, we don’t just talk the talk—we walk the walk! As an equal opportunity employer, we are on a mission to create a vibrant, diverse, and inclusive culture that reflects the world we serve. We believe that every individual brings unique talents and perspectives to the table, and that’s what makes our team truly extraordinary.

Overall Role Purpose:

Identify, evaluate and implement improvements in the processes and handling/distribution operations throughout the country in line with Network and Regional Standards, to continuously challenge the existing shipment movement operations and processes with a view to improve operating and service performance and promote cost effectiveness and increased profitability

Accountabilities:

Internal Customers

Country Operations and Regional Engineering

• Act as a strong communication link between Country and Regional Engineering staff
• Provide engineering services to the Region & other Countries under the Management of Regional Network Operations Engineering

Country Operations

• Provide Industrial Engineering expertise, techniques and methodologies/structure to direct the country in improving service, processes, productivity and profitability
• Develop short & long term plans in the areas of facilities, equipment, network for the country
• Assisting in conducting Training programs for local country staff
• Carry out any task that is required by his or her superiors from time to time.

Regional Engineering

• Provide suggestions to Regional Engineering on self developed areas of improvement

External Stakeholder

Vendors/Contractors

• Manage engineering projects, vendors, contractors Cost exposure - EUR 5K - 2,000K per project
• Provide regular vendor management reviews and align with the country GBS for Procurement Head
• Liaise with vendors to ensure Operations get all the necessary urgent support and coordinate with OPS GET system requestors for a timely PRPO creation; logs on item DRs and SRs; and last mile GRN to close the transaction

Consultants

Internal Stakeholder:

Other functions

• Work with the other functions eg CS, IT, HR, Finance, Marketing to resolve issues
• Support and provide operations or local input to Logistics, Hub or Gateway

Regional Operations Team

• Work closely in the implementation of regional and global initiative at a country level with the Regional Operations Team
• Participate in regional workgroups and activities

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Software skills (Word, Excel, PowerPoint, etc.)
• Software skills (Visio, AutoCAD)
• 5 years experience in one of the above fields and/or material handling
• Experience in areas of material handling equipment, productivity improvement, work measurement, work methods and standards, financial analysis
• Experience in the express package, transportation or material handling
• Degree in Industrial/Transportation/Production/ Manufacturing Engineering (or equivalent)