Sales Admin Assistant  

Sales Support

• Assist the sales team in generating and following up on leads.
• Maintain and update customer databases and CRM records.
• Support the achievement of sales targets and revenue goals.
• Event Coordination Support
• Assist in planning and coordinating corporate events, meetings, conferences, and special functions.
• Liaise with clients, suppliers, and internal departments regarding event requirements.
• Prepare event documentation, schedules, and checklists.
• Monitor event timelines and ensure deadlines are met.
• Provide administrative support before, during, and after events.

Administrative Duties

• Manage correspondence, emails, phone calls, and filing systems.
• Prepare reports, spreadsheets, and sales activity summaries.
• Process purchase orders, invoices, and related documentation.
• Schedule appointments and maintain calendars for the sales team.
• Maintain accurate records and ensure document organization.

Customer Service

• Respond promptly to client inquiries and requests.
• Build positive relationships with corporate clients and event partners.
• Handle client concerns professionally and escalate issues when necessary.
• Ensure a high standard of customer satisfaction throughout the sales and event process.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field preferred.
• Previous experience in sales support, administration, event coordination, or customer service is a plus.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience with CRM systems is an advantage.
• Ability to work independently and as part of a team.
• Detail-oriented with strong problem-solving skills.

Preferred Skills

• Knowledge of corporate event planning and coordination.
• Sales and client relationship management experience.
• Time management and deadline-driven work style.
• Professional presentation and interpersonal skills.