AV Technician I  

Summary of Work Activities and Responsibilities:

The AV Technician I implements AV services such as setting up of the room and AV equipment as well as lending of AV equipment to faculty and students. He/she also implements inventory and preventive maintenance of AV equipment.

This position also provides AV-related services to stakeholders across all University campuses (i.e., Loyola, Ortigas, Salcedo, and Rockwell) according to the standards set for the Section.

Main Duties and Responsibilities

I. Audio Visual Services Implementation

Regulates the use of lecture halls, audio visual rooms, auditorium, classrooms, conference room, seminar rooms, church, chapel, theater covered court assigned, and all equipment therein

Implements request of stakeholders in preparing, setting up, and operating AV equipment (e.g., projector, computer sound system, camera, lights) and checks rooms and equipment every after use

Resolves received AV-related problems within his/her assigned zone

Monitors online reservation of events and equipment requested by the Reservations, Event Logistics, and Job Requests Section for required AV equipment and assistance

Guides and assists students and faculty when using the paging system

II. Equipment Lending

Administers AV equipment lending by checking information in form, verifying online reservation, and recording information in equipment logbook

Checks the equipment logbook and lists all names of faculty and students with unreturned or lapsing return due dates for borrowed equipment, and forwards these to the Department or Office of Student Services for issuance of reminders

Inspects condition of equipment before and after lending

III. Preventive Maintenance and Inventory

Cleans and repairs equipment as part of preventive maintenance

Conducts inventory of equipment in his/her designated zone

Conducts routine checks of public address system for paging, emergency situations, and bells to ensure proper program operation

IV. Performs other work-related tasks as may be required by the immediate supervisor and authorized representative

Knowledge, Skills, and Abilities:

• Administrative: Knowledge of administrative and office procedures and systems such as word processing, managing files and records, workplace terminology (required for inventory of equipment)
• Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction (required for dealing with specifications of requesting party)
• Mechanical: Knowledge of machines and tools, including their designs, uses, repair, and maintenance (required for maintenance of AV equipment)

Skills

• Time Management: Managing one's own time and the time of others (required for managing own schedule)
• Coordination: Adjusting actions in relation to others' actions. (required for dealing with stakeholders)
• Service Orientation: Actively looking for ways to help people. (required for dealing with stakeholders)
• Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do. (required for dealing with clients)
• Equipment Maintenance: Performing routine maintenance on equipment and determining when and what kind of maintenance is needed (required for AV equipment maintenance)
• Equipment Selection: Determining the kind of tools and equipment needed to do a job (required for setting up AV equipment according to specifications)
• Operation and Control: Controlling operations of equipment or systems (required for control of AV equipment)
• Repairing: Repairing machines or systems using the needed tools (required for repair of AV equipment)
• Troubleshooting: Determining causes of operating errors and deciding what to do about it (required for troubleshooting of AV equipment)
• Equipment Monitoring: Ability to organize, label, and encode information on equipment (required for equipment inventory)
• Lighting Setup: Ability to operate, control, setup and layout lights (required for controlling and setting up of lights according to specifications)

Education and Experience Requirements:

• Completed course/training in Electronics and Computer System Servicing, preferably TESDA certified
• With at least 1 year of experience involving handling AV equipment, and electrical and computer systems troubleshooting