Client Support Staff
Webcast Technologies, Inc.
- Quezon City, Philippines154, Panay Ave, South Triangle, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- ContractualCONTRACTOR
Posted a day ago and deadline of application is on 9 Feb
Recruiter was hiring 4 hours ago
2026-01-27T07:09:59.343784+00:002026-02-09T16:00:00+00:00Job Description
We are looking for a dedicated Client Support Staff to join our core operations team. You will handle data, resolve disputes, and ensure that every service request is tracked to completion with precision and professionalism.
- Resolve client issues and support tickets with accuracy and professionalism
- Provide timely, detailed data and reports to support client and hauler inquiries or disputes
- Collaborate with team members to support daily operations, especially during peak periods or absences
- Maintain high service standards and contribute to overall team performance
Minimum Qualifications
- Bachelor’s degree in Business Administration or any related field
- 1–2 years of customer service experience, preferably in B2B environments
- Strong problem-solving skills
- Detail-oriented; good time management and teamwork abilities
- Intermediate written and verbal communication skills
- Proficient in Google Workspace
- Comfortable using AI tools responsibly to improve productivity
- Must be willing to report onsite in Quezon City 6 days a week
Perks and Benefits
Special Leave Benefits for Women
Single Parent Leave
Paid Holidays
Paid Sick Leave
Free Lunch or Snacks
Life Insurance
Paid Vacation Leave
Maternity & Paternity Leave
Required Skills
- Organizing and Planning
- Customer Service
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Panay Ave 154, 1103 Quezon City, Philippines
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About Webcast Technologies, Inc.
Webcast Technologies, Inc. (WTI) is a 100% Filipino-owned Information and Technology company known for innovation and integrated positioning solutions with the use of Global Positioning System (GPS), Geographic Information System (GIS), and a Telemetry System. Our products and services include GPS Tracking System, Transport Logistics Software, Software Development, Mobile Application Development, Customer Support, among others.
Established in August 2000, Webcast has been serving clients with excellence and integrity for over two decades, operating with over 100 employees with satellite offices nationwide.