Head of Leads Management
UTAK POS
- Quezon City, PhilippinesLaunchGarage, Quezon City, Eastwood, Metro Manila, Philippines, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱40,000.00 - ₱60,000.00 / monthPHP400006000040000MONTH
- Full timeFULL_TIME
Posted 3 days ago and deadline of application is on 30 Apr
Recruiter was hiring 4 days ago
2026-04-01T05:00:53.492697+00:002026-04-30T16:00:00+00:00Job Description
As the Head of Leads Management, you will own the engine that drives our sales pipeline, turning interest into qualified opportunities. You’ll lead a high-performing team responsible for lead generation, qualification, and conversion, ensuring every potential customer is engaged, nurtured, and guided toward a successful demo. Combining strategy and execution, you’ll build data-driven systems, optimize lead processes, and play a critical role in scaling how we attract, qualify, and convert customers!
- Take on a leadership role by formulating and executing strategic plans in line with company objectives
- Set and ensure the reach of relevant team KPIs to help maintain excellent performance
- Develop and execute data-driven strategies for high-quality lead generation and qualification
- Provide live chat support for leads inquiring about the product
- Engage with leads to gather necessary information and qualify them as sales prospects
- Persuade qualified leads to book and schedule demo sessions with the sales team
- Efficiently manage and coordinate internal team schedules, meetings, and demo sessions
- Conduct follow-ups through calls, chats, and text messages to nurture leads and ensure they attend scheduled demos
- Act as a liaison between leads and the sales team, ensuring seamless communication
- Maintain accurate records of lead information, schedules, chat and call progress, and other relevant data using trackers and databases
Minimum Qualifications
- 1-2 years of leadership experience in leads coordination, customer support, scheduling, or a related field
- Exceptional communication and interpersonal skills
- Ability to identify sales opportunities and persuade potential clients
- Strong organizational and multitasking skills with meticulous attention to detail
- Proficiency in using chat, call, and scheduling tools
- Enthusiastic, proactive, and self-motivated
- Experience in database management and tracking
- Proficiency in Excel or Google Sheets is advantageous
- Knowledge of UTAK POS and its features is a plus
Perks and Benefits
Work from Home
Special Leave Benefits for Women
Single Parent Leave
Medical / Health Insurance
Mobile Phone Discount
Paid Sick Leave
Stock Options
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- LaunchGarage, Quezon City, Eastwood, Metro Manila, Philippines
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About UTAK POS
UTAK POS is an award-winning, proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.
Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.
We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.
LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.
Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.
We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.
If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!