Medical Case Manager | Physician | Makati  

MedGrocer's digitally-enabled corporate healthcare solutions and patient programs empower our customers to get their medicines, vaccines, and teleconsultations conveniently, cost-effectively, and intelligently.

Every year, we serve over one million Filipinos either directly or through partnerships with employers and pharmaceutical companies.

The Medical Case Manager is responsible for managing the daily operations of healthcare programs, using medical knowledge to ensure good patient care and smooth program performance. This role requires the officer to be onsite at our Makati headquarters two (2) days a week and deployed offsite to a partner clinic for three (3) days a week.

Key Responsibilities

• Oversee daily healthcare programs and manage onsite clinic operations, serving as the primary medical authority for concerns related to audits, clinical processes, and quality assurance.
• Provide medical guidance, offering training, and fostering a culture of compassionate patient care.
• Address and resolve escalated medical cases and complex operational issues, providing decisive advice and solutions to ensure patient safety.
• Collaborate with business and account management teams by providing essential medical knowledge to support client relationships and program design.
• Manage day-to-day tasks such as patient consultations and meticulous record-keeping to guarantee high standards of service and program success.

Perks and Benefits

• HMO for employees
• Paid leaves
• Medicine coupons
• Opportunities for promotion and performance bonuses
• 13th month pay

• Registered physician with active PRC license, with Occupational - Medicine training
• Preferably with 2-5 years of leadership experience
• Knowledge in Google Workspace applications
• Open to fresh board passers and experienced professionals
• Must work onsite in Makati