SOP Deployment & Audit Officer  

About Astro

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by trusted international investors, it is our mission to make people’s lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

About this Position

We are looking for an SOP Deployment Officer to support SOP development, governance, and implementation across Hub & Warehouse operations. This role will work closely with cross-functional stakeholders to ensure operational procedures are standardized, well-documented, and effectively implemented in the field.

Job Description

As our Astronaut, your missions are:

• Develop and draft SOPs/WIs for prioritized and non-prioritized business processes.
• Align SOP content with relevant stakeholders across functions (Operations, Risk Management, Internal Audit, etc.).
• Ensure SOP standardization in line with governance and risk control frameworks.
• Conduct SOP socialization sessions to support proper understanding and implementation.
• Support SOP audits and analyze operational gaps between procedures and actual practices.
• Maintain SOP documentation governance, including version control and database management.
• Collaborate with Hub & Warehouse teams to validate operational processes and support continuous improvement initiatives.

In order to launch the missions successfully, you need to have:

• 1–2 years of experience in SOP development, process documentation, or operational audit.
• Familiar with SOP governance, process improvement, and risk/control frameworks.
• Knowledge of ISO or certification standards is a plus.
• Strong analytical thinking, attention to detail, and communication skills.
• Able to use Google Workspace and flowchart/documentation tools (Visio, Draw io, etc.).
• Tech-savvy and familiar with AI tools for documentation or operational efficiency.
• Willing to work on a 6-month contract basis.
• Willing to work WFO3x per week at Head Office, Hub, or Warehouse locations.