Orion Cepheid Inc (Datablitz)
Orion Cepheid Inc (Datablitz)

IT and Tech Support Manager  

Orion Cepheid Inc (Datablitz)

  • Manila, Philippines
    Manila, Metro Manila, Philippines
    Metro Manila
  • Full timeFULL_TIME

Posted 3 months ago and deadline of application is on 9 Sep

Recruiter was hiring 10 hours ago


Job Description

  • Manage the network infrastructure of the head office and remote stores
  • Ensure smooth operations of the internal servers, routers, VPN, computers, PABX, CCTV, email/web services, etc.
  • Ensure working practices are well defined and operational with minimal disruption using technology to improve efficiency
  • Updated with new developments in the field of Information and Communication Technology
  • Communicate with customers regarding their concerns in a timely manner

Minimum Qualifications

  • Candidate must possess at least Bachelor’s/College Degree in Computer Science/Information Technology or equivalent
  • With 5 years and more of working experience in the related field is required for this position
  • Experience in leading and developing a support team
  • Able to juggle priorities to meet deadlines without cutting corners
  • Follow-up on and take responsibility for unresolved issues or escalations
  • Experienced and conversant in Service Level Agreements and Operational schedules
  • Technical understanding of Network Administration, CCTV, hardware troubleshooting, Virtualization Platform (Citrix) and VPN solutions
  • Experience in MSSQL, MySQL, PHP, ASP
  • Experience in mail server and Linux
  • Experience in configuring and managing Fortigate Firewall
  • Experience in Hardware Storage like NAS
  • Knowledgeable with Shopify or eCommerce and POS is an advantage
  • Experience in handling customer (technical) support is required for this position with a track record of quick response and turn-around time
  • Able to work on own initiative to develop the team
  • Willing to work on-site (Malate, Manila)

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
2275/2277 Leon Guinto St., Malate, Manila
Retail Industry
1 opening

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About Orion Cepheid Inc (Datablitz)

Orion Cepheid, Inc. or more popularly known as DATABLITZ opened its first store at SM-Centerpoint in 1995 at a time when the CD-ROM software industry was just in its infancy, with the firm mission of providing our customers with the best quality original software and books at the most reasonable prices, backed up by solid and responsive customer service. From that first store, Orion Cepheid today has 33 stores scattered all over Metro Manila and 16 stores in the main provinces of Bacolod, Baguio, Bicol, Cabanatuan, Cagayan de Oro, Cavite, Cebu, Davao, Iloilo, Laguna, Pampanga and Zambales. Each Orion Cepheid store carries thousands of titles of computer books, software and games - all 100% originals, ensuring our customers ALWAYS of the highest quality and value for their money's worth, not to mention assurance as well on the authenticity and genuineness of each and every product.

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