User Experience Researcher  

Kalibrr is a recruitment platform that helps thousands of employers connect, engage, and hire white-collar professionals from our growing community of more than 7 million users. We've helped startups to Fortune 500 companies, such as Apple, Coca-Cola, Google, and Unilever, collectively hire more than half a million talents in SE Asia - leveraging our AI recommendations, online assessments, and advanced recruiter tools to achieve recruitment success. We are on a mission to scale globally and work with the best caliber of people to make it happen.

As a User Experience Researcher, you’ll conduct qualitative and quantitative research to result in a measurably delightful and globally scalable user experience for Kalibrr’s product. The ideal candidate will be driven by a strong user empathy and knowledge of research methodologies and experience with tools used.

This role will involve:

• Perform all stages of UX research including identifying, planning, conducting, analyzing, and reporting of insights
• Plan and execute user research studies, including usability testing, interviews, surveys, and contextual inquiries, as well as a comprehensive review of current data
• Conduct competitive analysis and benchmarking to stay informed about industry best practices and emerging trends
• Analyze and synthesize research findings to create actionable insights that inform product strategy and design decisions
• Create and maintain a user research repository to ensure insights are easily accessible to the broader team
• Continuously monitor and assess user feedback and metrics to identify opportunities for improvement

Minimum Qualifications:

• Bachelor's degree in Psychology, Sociology, Anthropology, or a related field.
• Demonstrated experience in planning and conducting qualitative and quantitative research, including usability testing, interviews, surveys, and contextual inquiries.
• Proficiency in basic research methodologies and commonly used tools in user experience research.
• Strong analytical skills with the ability to analyze and interpret research findings.
• Good communication skills, both verbal and written.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attention to detail and organizational skills.
• Basic understanding of user empathy principles.

Desired Qualifications:

• At least one year of experience
• Previous experience working as a User Experience Researcher or in a similar role.
• Familiarity with data analysis tools and statistical analysis.
• Awareness of industry best practices and emerging trends in user experience research.
• Familiarity with Agile or other product development methodologies (preferred but not required).
• Some experience with creating and maintaining user research repositories.
• Basic understanding of remote collaboration tools and experience working with remote or distributed teams.