Enterprise IP Telephony Engineer
Accenture Philippines
- Mandaluyong, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired a year ago
2022-12-09T16:00:00+00:00Job closed.
Job Description
- Ability to work in a telnet tool, such as Putty, Securecrt
- Configure NAT, perform IP re-addressing activities.
- Execute provided work orders containing instructions to configure network hardware and software.
- General knowledge of the Microsoft Office suite of products: Word, Excel, PowerPoint, and Visio.
- Investigate and implement physical and logical communications networks.
- Know how to engage Cisco TAC for trouble resolution.
- Perform level one diagnostic tests & procedures.
- Perform router/switch network hardware/software upgrades.
- Prepare schematics to define and illustrate network design solutions using Visio
- Work with customer technical teams to provide solutions for customers' internetworking communications requirements
Minimum Qualifications
- Bachelor’s in Information Technology, Computer Science, Engineering or other related courses
- Cisco certification is nice-to-have
- General knowledge of the Microsoft Office suite of products: Word, Excel, PowerPoint, and Visio
- Leverage ITIL processes that specifically include Incident, Change and Problem management
- Excellent customer facing skills (oral and written), a passion for customer satisfaction, and adherence to support service level agreements
- Accepts responsibility, is self-motivated and accountable for achieving implementation and Customer satisfaction targets
- Results-oriented, excellent ability to utilize and manage the organization's resources to achieve goals
- Strong interpersonal abilities to facilitate extensive interactions across the organization and with multiple customers
- Ability to work well in a fast-paced environment with multiple tasks
- Self-starter, with strong sense of ownership and assertive follow-through
- Possess solid understanding on networking concepts in routing, switching and WLAN
- Knowledge on network technologies like HSRP, STP, BGP, EIGRP, DMVPN, PBR, 4G LTE and other similar WAN/LAN concepts
- Experience on Cisco, HP and Juniper devices like routers, switches, network accelerators, WLCs, APs
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- GF Cybergate 1 Tower Pioneer, Mandaluyong City
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About Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.