IT Specialist
Baytech BPO Corporation
- Pasig, Philippines2505 25/F, Discovery Center, ADB Avenue Ortigas Center, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
We are seeking a detail-oriented, effective, and experienced IT Specialist to join our growing team. In this position, your main duty is to offer assistance to computer system users. This may be with hardware, such as desktop computers, printers, scanners or handheld devices or it may be with software programs. The IT Support Specialist will generally track all instances of support by creating IT tickets using ticket-tracking software.
Responsibilities:
- Facilitate general computer support; upgrades; software installations; license management; security; etc.
- Monitor and maintain computer systems and networks.
- Provide daily support for computer network users.
- Document and prepare reports as necessary.
- Assist team lead in IT tasks and day to day operations.
- Perform basic network troubleshooting.
- Perform other job-related task that will be assigned.
Minimum Qualifications
- 5-7 years experiences in the field of information technology or software development Familiar with various OS platform: Windows, Linux; using GUI and command prompt
- With in-depth knowledge of networking terminologies: Web servers Nginx/Apache, DHCP, DNS, Gitlab, Virtualization, Cloud Computing, TCP/IP.
- Can handle structured cabling, installation, and configuration of servers, Switches/Routers/UTM.
- Preferable with experience in call center software tools such as 3CX, Freshdesk, CRM and VOIP systems Facilitate general computer support; upgrades; software installations; license management; security; etc.
Perks and Benefits
- Medical / Health Insurance
- Paid Sick Leave
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Preferred Courses
- Information Technology
- Computer Science [Computer Systems Engineering]
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- 2505 25/F, Discovery Center, ADB Avenue Ortigas Center, Pasig, Metro Manila, Philippines
About Baytech BPO Corporation
Established in 2016, Baytech BPO aims to provide our clients with solutions that actually work. The team is composed of online marketing professionals with a combined experience of over 30 years in the industry.
The rise of e-commerce websites have ballooned over the past decade and as quickly as they are created, they die out just as fast. Setting up an online business we make sure that we create a business for our clients that will actually create profit.
Frustrated by our own experience with outsourcing services, we know what it is like to be in our clients’ shoes. That gives us the edge when it comes to anticipating client needs.
With Baytech, you can be sure to get the best quality service.
Send us an email to know more about our services.