Cantonese Bilingual Analyst

Accenture Philippines

  • Mandaluyong, Philippines
    Robinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Mandaluyong, Metro Manila, Philippines
    Mandaluyong
    Metro Manila
    Philippines
  • Full time
Posted a month ago and deadline of application is on 2 Aug
Recruiter was hiring 11 hours ago

Cantonese Bilingual Analyst

Accenture Philippines

Job Description

Accenture’s culture of equality nurtures innovation. We are committed to achieving a gender balanced workforce by 2025. Be part of the future workforce. Join us!

We’re looking for a Cantonese Bilingual Analyst, what does it take to become one?

As a Cantonese Bilingual Analyst, you will be resposible in the tasks below:

  • Actual work may involve voice/call work, depending on the assigned project or campaign.
  • Perform data entry and research in various systems and tracking tools.
  • Execute transactions with minimal direction, enter data and retrieve information from group-specific system (all new hires might require some direction initially)
  • Respond to information requests by searching, summarizing research results and compiling in requested format; escalate to supervisor as appropriate
  • File, archive and retrieve documents (paper-based and electronic) using filing standards
  • Review contents across multiple platforms, databases and applications.
  • Decide accordingly based on acquired knowledge of the process or set guidelines.
  • Produce standard correspondence by following existing templates, adhering to client formatting and quality standards; proof read and edit work for syntax, grammar and punctuation
  • Conduct data verification; audit own data entry for accuracy and make required corrections; assist in audit preparation and proceedings for both internal and external auditors
  • Apply knowledge of processes and related systems to assist in identifying, assessing and resolving transaction issues/problems.
  • Assess and resolve non-standard and standard issues or problems.
  • Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.
  • Work with the team to consistently meet the targets or metrics

Minimum Qualifications

We're looking for an experienced professional with the skill set below:

  • Bachelor’s degree holder of any course
  • Experienced Workers preferred but fresh graduates are also welcome
  • Excellent written and verbal communications in English and Cantonese languages required
  • Skilled in MS Office Applications like MS Excel, Outlook, etc.
  • Experienced in using or navigating different systems, platforms, or user interfaces (web/desktop)
  • Willing to work on rotating/shifting schedule

Jobs Summary

Job level
Associate / Supervisor
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Always 
Office Address
Robinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila
Industry
Information Technology / IT
Vacancy
1 opening
Website
https://www.accenture.com/ph-en

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About Accenture Philippines

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.