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Sprout Solutions

Customer Solutions Manager  

Sprout Solutions

 
  • Quezon City, Philippines
    Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • Penuh waktuFULL_TIME

Lowongan dipasang 9 hours ago dan batas waktu lamaran adalah 5 Nov

Rekruter terakhir aktif 9 hours ago

2025-09-07T10:23:03.056786+00:002025-11-05T16:00:00+00:00

Deskripsi Pekerjaan

  • Lead the aftersales and service function, ensuring machines remain reliable after purchase
  • Manage the team of technicians for installation, repair, and preventive maintenance
  • Ensure spare parts availability and timely fulfillment of customer needs
  • Oversee warranty claims, complaints handling, and technical support
  • Conduct dealer and farmer training on proper use and maintenance of machinery
  • Collect feedback from the field and work with management to improve products and services
  • Build a service culture that blends family-business care with professional reliability

Kualifikasi Minimum

  • Graduate of Mechanical Engineering, Agricultural Engineering, or related technical field
  • At least 7 years’ experience in service/aftersales/technical support, preferably with agricultural or heavy equipment
  • Strong technical knowledge of machinery maintenance and spare parts
  • Track record of managing technicians and service operations in provincial or rural settings
  • Customer-oriented, able to handle escalations while maintaining relationships

Ringkasan Perkerjaan

Tingkat Posisi
Supervisor / Asisten Manager
Spesialisasi
Sales and Marketing
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Alamat Kantor
Quezon City, Metro Manila, Philippines
Industri
Information Technology / IT
Lowongan
1 lowongan dibuka
Situs
http://sprout.ph/

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Tentang Sprout Solutions

MAKE YOUR BEST CAREER MOVE YET! Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work! ABOUT US Sprout Solutions is a software-as-a-service (SaaS) company that aims to deliver the best automated HR and payroll solutions for the Philippines. We want to help all types of businesses grow with our suite of cloud-based HR and payroll software to streamline and simplify processes. Here at Sprout, we want people who are driven to make things better than they were before. We desire individuals who are brave and courageous to bring positive change, no matter how small or big it is. We are committed to revolutionize the Philippine economy by building world-class software with the power of local talent. SPROUT CULTURE Sprout’s mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best. Despite that, we’re proud to say that Sprout has one of the most fun work cultures in the country! We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward. FUN THINGS WE DO Weekly fun things: Being fit and healthy is a top priority at Sprout! Healthy lunch Mondays, Muay Thai Tuesdays and Thursdays, Wellness Wednesdays – these are the things we do every week! We also have sports programs like basketball and badminton, as well as weekly free massage and Zumba sessions for all employees. We’re also proud to have a CEO who’s also a professional Muay Thai fighter – how cool is that? Sproutings (Sprout Outings): Here at Sprout we prioritize our employees’ well-being – that’s why we go on trips outside the city twice a year to unwind, relax, and bond together. All of us work hard for most of the year, which is why we love to explore the outdoors and chill out whenever we can! Monthly gatherings: To celebrate our company milestones and career achievements, we gather around every month over food and drinks. There’s a different theme every month which brings out talent and creativity in everyone! -- JOIN US TODAY! We’re excited to know you and see how you fit with Sprout! Send in your application and we’ll get back to you soon. :)

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