Account Manager  

Key Responsibilities

A. Client and Project Management

• Serve as the day-to-day client contact and main liaison between clients and the internal team
• Oversee project deliverables to ensure quality and timeliness
• Support shoots, events, and other onsite activities as needed
• Identify and address potential issues by coordinating with internal teams
• Develop and maintain project plans and trackers to monitor progress
• Ensure all outputs align with client strategies and objectives
• Coordinate with Finance for timely billing of projects
• Provide strategic and tactical recommendations to enhance deliverables
• Lead client and internal meetings; attend onsite workdays as required
• Report directly to the IMC Manager

B. Cross-Functional Collaboration

• Develop briefs and job requests for shared service units and suppliers
• Plan and oversee logistics for digital and PR projects, including timelines, production requirements, and expense liquidation
• Manage supplier engagement, from sourcing and contracting to payment coordination
• Maintain and expand a database of reliable third-party suppliers for PR and digital amplification

C. Business Development

• Support or lead pitch development, from client briefing to presentation
• Create customised cost proposals aligned with client needs
• Negotiate the scope of work and pricing with clients
• Build and maintain relationships with current and potential clients to expand opportunities

D. Strategy Development

• Monitor industry and platform trends relevant to client strategies
• Assist in developing PR roadmaps to guide campaign planning and execution

Skills and Qualifications

• Graduate of Communications, Management, Business Administration, or related courses
• At least 2 years of experience in Digital Marketing and/or Public Relations
• Broad knowledge of Digital Media
• Excellent verbal and written communication skills
• Highly organized and able to manage multiple projects simultaneously
• A team player who proactively finds ways to improve team efficiency
• Committed to continuous learning and development
• Has endurance and adaptability in fast-paced agency work