Customer Support Associate
COL Financial Group, Inc.
- Pasig, Philippines24, Exchange Rd, San Antonio, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Lowongan dipasang a month ago dan batas waktu lamaran adalah 1 Aug
Rekruter terakhir aktif 7 days ago
2025-06-03T07:32:35.075954+00:002025-08-01T16:00:00+00:00Deskripsi Pekerjaan
- Provide prompt assistance to clients, addressing their inquiries, requests, and complaints.
- Effectively manage client communication through various channels, including but not limited to phone calls, emails, chat, video conferences, and other communication platforms.
- Develop a deep understanding of our products and services to be able to offer accurate information and support to clients.
- Proactively collect feedback from clients to help us improve our products, services, and overall client satisfaction.
- Collaborate with colleagues in other departments to ensure a seamless client experience and the resolution of complex issues.
Kualifikasi Minimum
- Bachelor's Degree in Communications, Marketing, or any related course is an advantage
- Preferably with at least 2 years of working experience in or related to customer service
- Good oral and written communication skills both English and Filipino. Other languages and dialects is a plus.
- Patient and respectful – especially to irate or difficult clients
- Strong organization skills and good attention to detail
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- 2401-B East Tower, Tektite Towers, Exchange Road, Ortigas Center, Pasig City
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Tentang COL Financial Group, Inc.
COL is the country's most trusted wealth-building partner, helping over 500,000 Filipinos invest in stocks and mutual funds.
For over 25 years now, COL has been committed to empower Filipinos to build their wealth and achieve financial independence, by providing them the tools and guidance they need to make smarter investing decisions.