MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The HR Director acts as the chief architect of MedGrocer’s organizational design. You move beyond personnel management to build the structural and cultural foundation required for national scaling, ensuring the company possesses the leadership bench necessary to serve millions of patients.

Why Join MedGrocer?

You will have the autonomy to architect the company’s organizational structure and leadership development programs, driving high-level professional evolution. You will advance our purpose by building the organizational capability required to enhance the health and lives of patients through our innovative platforms.

Key Responsibilities

 

<ul>
	<li>Architect the long-term organizational structure and workforce planning strategy to support rapid scaling across multiple business units.</li>
	<li>Design and govern enterprise-wide total rewards, compensation frameworks, and equity programs to maintain competitive market positioning.</li>
	<li>Lead executive-level succession planning and leadership development initiatives to build a sustainable internal talent pipeline.</li>
	<li>Champion the evolution of the corporate culture and employer brand to attract and retain top-tier talent in the health-tech industry.</li>
	<li>Serve as the chief advisor to the executive board on organizational health, labor strategy, and change management.</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

HR Director | Makati

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The IT Director is the visionary for MedGrocer’s technological ecosystem. You are responsible for the high-level architecture, data security governance, and digital transformation initiatives that ensure our platform remains the gold standard for patient care.

Why Join MedGrocer?

You will have high-level autonomy to define the company’s technical vision and lead large-scale digital transformations. Your leadership ensures the integrity and reliability of the platform that provides life-saving interventions for patients.

Key Responsibilities

<ul>
	<li>Define the long-term technical vision and architecture to ensure the scalability and resilience of our digitally-enabled healthcare platform.</li>
	<li>Architect and govern an enterprise-wide cybersecurity and data privacy framework to safeguard sensitive patient information.</li>
	<li>Lead the evaluation and integration of emerging technologies (AI, automation, advanced analytics) to optimize service delivery.</li>
	<li>Direct IT governance and budgeting, ensuring that technology investments provide maximum ROI and operational efficiency.</li>
	<li>Oversee the engineering leadership to establish high standards for software development lifecycles (SDLC) and systems reliability.</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

IT Director | Makati

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Customer Experience Director is the visionary architect of the patient journey. You define the holistic experience framework that ensures MedGrocer remains the most trusted health partner for patients, focusing on long-term retention and service innovation.

Why Join MedGrocer?

You will have the autonomy to architect the company’s patient experience standards and lead high-impact service design projects. Your leadership in defining the patient journey ensures that every interaction enhances the lives of patients through our innovative platform.

Key Responsibilities

<ul>
	<li>Design and govern the enterprise-wide patient experience roadmap, ensuring a seamless journey across telehealth, pharmacy, and clinic touchpoints.</li>
	<li>Architect sophisticated customer health scoring and voice-of-the-customer (VoC) frameworks to drive data-driven product and service pivots.</li>
	<li>Lead the digital transformation of service delivery by integrating AI, automated workflows, and CRM systems to scale support without losing quality.</li>
	<li>Establish global service level benchmarks and quality assurance standards that align with international healthcare excellence.</li>
	<li>Serve as the executive advocate for the patient, influencing product development and operational strategy based on deep behavioral insights.</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

Customer Experience Director | Makati

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Digital Health Director | MD architects the future of virtual care. This role focuses on scaling the telehealth platform, integrating remote monitoring technologies, and ensuring that digital consultations provide the same clinical rigor and patient intimacy as in-person visits.

Why Join MedGrocer?

You will have the autonomy to design a national virtual care ecosystem and lead the digital transformation of healthcare delivery. By expanding our telehealth capabilities, you provide immediate, life-saving medical access to patients through our innovative platform.

Key Responsibilities

<ul>
	<li>Architect the long-term telehealth strategy, including the expansion into specialized virtual clinics (e.g., chronic disease management, mental health).</li>
	<li>Direct the integration of remote patient monitoring (RPM) and diagnostic tools into the virtual care workflow to enhance clinical outcomes.</li>
	<li>Lead the design of telehealth quality-of-care benchmarks and ensure 100% compliance with digital health regulations and data privacy laws.</li>
	<li>Oversee the recruitment and training strategy for a national network of virtual healthcare providers to ensure service scalability.</li>
	<li>Drive the adoption of telehealth among corporate and pharma partners by demonstrating clinical efficacy and patient engagement data.</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

Digital Health Director | MD

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Finance Director | CPA serves as a strategic business partner to the founders, steering the company’s financial roadmap and capital allocation. This role focuses on predictive modeling, investment strategy, and ensuring the long-term fiscal health required to expand our healthcare impact.

Why Join MedGrocer?

You will have the autonomy to lead capital allocation and financial strategy, providing significant professional growth in an executive capacity. Your strategic financial oversight ensures the sustainability and growth of programs that improve the lives of patients through our digital platform.

Key Responsibilities

<ul>
	<li>Steer the company’s multi-year financial strategy, including capital allocation, investment analysis, and fundraising support.</li>
	<li>Direct the transformation of financial data into predictive insights that drive enterprise-wide business decisions and profitability.</li>
	<li>Oversee the design and implementation of sophisticated internal controls and automated financial systems to support hyper-growth.</li>
	<li>Lead high-level negotiations with financial institutions, investors, and key stakeholders to optimize the company’s capital structure.</li>
	<li>Govern the company’s tax strategy and regulatory compliance at a national and local level to mitigate enterprise risk.</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

Finance Director | CPA

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Business Development Director is responsible for the company’s top-line growth and market positioning. This role involves identifying new revenue streams, architecting high-value partnerships with global pharma, and leading the entry into new healthcare verticals.

Why Join MedGrocer?

You will have the autonomy to drive the company's growth strategy and lead complex, high-stakes negotiations that expand your leadership scope. By expanding our market reach, you ensure that more patients gain access to life-improving medicine and telehealth programs.

Key Responsibilities

<ul>
	<li>Architect the enterprise growth strategy, identifying new market segments and white-space opportunities within the Philippine healthcare landscape.</li>
	<li>Direct the negotiation and closing of high-value strategic partnerships with global pharmaceutical companies and insurance providers.</li>
	<li>Lead the conceptualization and pilot testing of new "Medicine-as-a-Service" business models to diversify revenue streams.</li>
	<li>Oversee the sales and partnership pipeline governance, ensuring alignment with the company’s long-term profitability and impact goals.</li>
	<li>Represent the company in high-level industry forums and executive networking to enhance MedGrocer’s market presence.</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

Business Development Director | Makati

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Supply Chain Director architects the backbone of our pharmaceutical delivery system. You focus on securing global supply lines, optimizing cold-chain logistics, and leveraging technology to ensure that patients receive the right medicine at the right time, every time.

Why Join MedGrocer?

You will have the autonomy to design a state-of-the-art supply chain and lead high-impact logistics transformations. Your strategic oversight of our logistics network ensures that life-saving medications reach patients efficiently and safely.

Key Responsibilities

<ul>
	<li>Architect the long-term supply chain strategy, including warehouse footprint, logistics technology, and cold-chain infrastructure.</li>
	<li>Direct enterprise-level procurement strategies to optimize costs while ensuring 100% inventory availability for critical medications.</li>
	<li>Lead the integration of advanced supply chain analytics and AI-driven forecasting to minimize waste and maximize fulfillment rates.</li>
	<li>Govern strategic relationships with global pharma manufacturers and third-party logistics (3PL) providers to ensure service level excellence.</li>
	<li>Oversee regulatory compliance for FDA pharmacy standards and logistics safety protocols at an enterprise scale.</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

Supply Chain Director | Makati

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

<ul>
	<li>Perform various non-surgical procedures such as lasers, dermal fillers and acne treatments</li>
	<li>Conducting skin consultations (either in-clinic or teleconsultations)</li>
	<li>Developing and implementing personalised treatment plans tailored to each patient's unique needs</li>
	<li>Performing a variety of medical and cosmetic procedures, such as mole removals, laser treatments, and injectable therapies</li>
	<li>Collaborating with other healthcare professionals to provide holistic, integrated care</li>
	<li>Prescribing treatments and products</li>
	<li>Lead R&amp;D for new treatments and procedures that Remedy can adopt</li>
	<li>Contributing to the growth and development of the Remedy Skintech, Inc. brand</li>
</ul>

Dermatologist

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Medical Director | MD is the ultimate guardian of clinical quality and medical innovation. You move beyond clinic management to set the medical standards, ethical frameworks, and clinical research directions that allow MedGrocer to provide world-class care to patients.

Why Join MedGrocer?

You will have the autonomy to design the company’s clinical standards and mentor the next generation of medical leaders in health tech. By providing high-level medical strategy, you ensure our platform delivers life-changing health outcomes for patients.

Key Responsibilities

<ul>
	<li>Define the enterprise-wide clinical governance framework and medical ethical standards for all telehealth and clinic operations.</li>
	<li>Lead the development of evidence-based medical protocols and specialized patient programs in collaboration with pharma partners.</li>
	<li>Oversee the Medical Advisory Board and represent the company in high-level medical forums and regulatory discussions with the DOH and PRC.</li>
	<li>Architect the clinical data strategy to track and improve long-term health outcomes and population health trends for patients.</li>
	<li>Drive the medical innovation roadmap, identifying new therapeutic areas and digital interventions to expand our service portfolio.</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

Medical Director | MD

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Operations Director is responsible for the resilience and scalability of MedGrocer’s service delivery engine. You focus on macro-level system design and the integration of diverse business lines to ensure 100% reliability for our patients.

Why Join MedGrocer?

You will have the ownership to architect the operational frameworks that allow our healthcare services to scale nationwide. By designing high-efficiency delivery systems, you provide the structural foundation that enhances the lives of patients.

Key Responsibilities

<ul>
	<li>Architect the integrated operational framework that links pharmacy, telehealth, and clinics to ensure unified service delivery.</li>
	<li>Direct the company’s business continuity and disaster recovery strategies to ensure 24/7 healthcare access for patients.</li>
	<li>Lead the design and implementation of Lean/Six Sigma initiatives at an enterprise level to maximize cost-efficiency and clinical safety.</li>
	<li>Govern high-value vendor ecosystems and strategic outsourcing partnerships to support rapid geographic expansion.</li>
	<li>Oversee the operational audit and risk management framework to ensure compliance with national health regulations.</li>
</ul>

 

Perks and Benefits

<ul>
	<li>Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.</li>
	<li>Medicine Subsidies: Quarterly medicine vouchers for use on our website.</li>
	<li>Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.</li>
	<li>Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.</li>
	<li>Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.</li>
</ul>

Operations Director | Makati

Remedy Skintech, Inc. is seeking an experienced Aesthetic Physician to join our growing team in BGC, Metro Manila. As an Aesthetic Physician, you will play a key role in delivering high-quality cosmetic treatments and procedures to our discerning clientele. This full-time position offers the opportunity to be part of an innovative, patient-focused practice that is at the forefront of the aesthetics industry.

What you'll be doing

<ul>
	<li>Perform a range of non-surgical cosmetic treatments such as injectables, laser therapies, and skin rejuvenation procedures</li>
	<li>Conduct comprehensive patient consultations to develop personalized treatment plans</li>
	<li>Monitor patient progress and outcomes, adapting treatment plans as needed</li>
	<li>Maintain detailed and accurate patient records</li>
	<li>Collaborate with the wider clinical team to ensure a seamless and exceptional patient experience</li>
	<li>Participate in ongoing training and professional development to stay up-to-date with the latest advancements in aesthetic medicine</li>
	<li>Lead R&amp;D for new treatments and procedures that Remedy can adopt</li>
	<li>Contributing to the growth and development of the Remedy Skintech, Inc. brand</li>
</ul>

Associate Physician

QueueFortress provides managed IT Pods  specifically designed for growing MSPs. We deploy dedicated, high-performance pods from the Philippines—each led by a veteran Lead Associate—to handle Level 1 support and service desk noise.

QueueFortress Inc.

Who We Are

 

QueueFortress Inc. is a US-based Managed IT Services company headquartered in Northern Virginia. We operate fully managed internal helpdesk teams supporting business IT environments across the United States. Our model is built on three things: elite talent, SOC2 security, and a management layer that actually works.

 

We are hiring our first Technical Pod Lead — this is the most important hire we will make. You will be the technical backbone of our US operations team.

 

This Is NOT a Standard Support Role

 

You will not spend your days closing L1 tickets. Your job is to lead a pod of 3–4 associates, own the quality of their work, and be the single point of accountability within QueueFortress operations. You are the reason our service runs flawlessly.

 

What You'll Be Responsible For

 

• Managing a pod of 3–4 L1/L2 associates — daily oversight, coaching, and QA of their tickets

• Monitoring the ticket queue inside our company's PSA platform (ConnectWise Manage or Autotask) and ensuring SLAs are met

• Building and maintaining SOPs and runbooks tailored to each operational environment

• Handling all escalated L2/L3 tickets that your associates cannot resolve independently

• Participating in Quarterly operational reviews — written summaries and KPI reporting

• Managing VDI security protocols and ensuring all associates comply with SOC 2 requirements

• Onboarding new associates and managing their 30/60/90-day development

• Being the first point of contact for Priority 1 incidents — you own the incident response

 

What Sets You Apart (We're Actively Looking For This)

 

• You think in systems, not tasks — when something breaks, you fix the process, not just the ticket

• You coach your team instead of doing everything yourself

• You've built a knowledge base or runbook library from scratch

• You've managed operational relationships, not just a ticket queue

 

Compensation &amp; Benefits

 

• Above-market base salary ($1,800–$2,500/month USD based on experience)

• Quarterly retention bonus for pods maintaining 95%+ CSAT

• "95+ Club" monthly bonus for sustained team satisfaction scores

• Documentation bonus for high-impact SOPs adopted across the network

• After 12 months, all provided equipment becomes your personal property

• Direct relationship with US Founder — you are not a number here

• Clear growth path as QueueFortress scales: Senior Lead → Regional Lead → Operations Manager

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