Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.

Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.

Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities:

The Electrician I services job requests involving electrical equipment as assigned by the Foreman. This position also implements general electrical maintenance and activities that minimize the disruption of services provided in the different facilities.

Main Duties and Responsibilities

I. Service Implementation

<ul>
	<li>Repairs electrical equipment as indicated in the job request</li>
	<li>Implements general electrical maintenance and circuit breaker corrective maintenance</li>
	<li>Inspects circuit breakers, and other electrical components to determine issues and identifies appropriate action</li>
	<li>Services electrical control, wiring, lighting systems, and fixtures</li>
	<li>Resolves electrical issues using appropriate testing devices</li>
	<li>Resolves electrical issues concerning motor controllers and pump controllers</li>
</ul>

II. Performs other work-related tasks as may be required by the immediate supervisor and authorized representative

Electrician

Summary of Work Activities and Responsibilities: 
The Electrician I services job requests involving electrical equipment as assigned by the Foreman. This position also implements general electrical maintenance and activities that minimize the disruption of services provided in the different facilities.

Main Duties and Responsibilities

 
I. Service Implementation 
• Repairs electrical equipment as indicated in the job request 
• Implements general electrical maintenance and circuit breaker corrective maintenance 
• Inspects circuit breakers, and other electrical components to determine issues and identifies appropriate action 
• Services electrical control, wiring, lighting systems, and fixtures 
• Resolves electrical issues using appropriate testing devices 
• Resolves electrical issues concerning motor controllers and pump controllers

 
II. Performs other work-related tasks as may be required by the immediate supervisor and authorized representative

 
Knowledge, Skills, and Abilities: 
• Administration: Knowledge of administrative and office procedures and systems such as word processing, managing files and records, and transcription, designing forms, and workplace terminology 
• Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction 
• Building and Construction: Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads; Knowledge of Low Voltage Switchgear, 3 phase connections, single phase connections; Familiarity with the difference between 380V and 220V connections, as well as line to line and line to ground connections 
• Mechanical: Knowledge of machines and tools, including their designs, uses, repair, and maintenance; Ability to implement repair and maintenance of branch electrical panels, electrical contactor, lighting, wiring, switches, outlets, etc. 
• Design: Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models 
• Time Management: Ability to manage one's own time and the time of others 
• Coordination: Ability to adjust actions in relation to others' actions 
• Service Orientation: Actively looks for ways to help people 
• Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do 
• Equipment Maintenance: Ability to perform routine maintenance on equipment and determine when and what kind of maintenance is needed 
• Equipment Selection: Ability to determine the kind of tools and equipment needed to do a job 
• Installation: Ability to install equipment, machines, wiring, or programs to meet specifications 
• Operation and Control: Ability to control operations of equipment or systems 
• Operations Analysis: Ability to analyze needs and product requirements to create a design 
• Operations Monitoring: Ability to monitor gauges, dials, or other indicators to ensure that machine is working properly 
• Quality Control Analysis: Ability to conduct tests and inspections of products, services, or processes to evaluate quality or performance 
• Repairing: Ability to repair machines or systems using the needed tools 
• Troubleshooting: Ability to determine causes of operating errors and decide what to do about it

Electrician I

Peroptyx is a provider of location-based machine learning (ML) training data and model evaluation solutions to leading global consumer technology brands.

Customers benefit from unique data security and identity innovations which minimise bias and errors in ML training data and model evaluation solutions delivered from 26 countries.

The Peroptyx platform integrates personalized authentication, onboarding, use-case education, performance analytics and compensation experiences for its global community of domain expert data analysts - who ensure Peroptyx always delivers higher quality training data and feedback to accelerate ML model performance improvement.

Peroptyx Data Annotation and Model Evaluation solutions are designed for Product and Data Science leaders who place high fidelity, location-based training data at the heart of their AI.

Peroptyx Limited

For thousands of years, maps have provided humans with the knowledge they need to make decisions. As a Maps Evaluator, you will have the opportunity to provide ground truth for your town, city or country.

At Peroptyx, we are looking for Data Analysts who will review mapping data for digital mapping applications. Your research capabilities will validate and ensure that the navigation of certain routes are accurate and safe.

As part of this role, you will verify that business names and opening hours are correct. You will check that the distance from a starting point to an end destination is listed accurately, resulting in better user experiences.

With this job you can plan your days around this highly flexible working schedule, work weekends or late evenings, all from the comfort of your own office. The flexibility of our roles minimizes the impact on your daily routine. So, whether you are a student looking to earn as you learn, a retiree looking for a new challenge, a part-time/full time professional or a work from home parent, Peroptyx has the right role for you!

Benefits:

<ul>
	<li>Work up to 20 hours per week.</li>
	<li>Earn a competitive rate of pay.</li>
	<li>Develop your research skills.</li>
	<li>Avoid the long commute.</li>
	<li>Work from the comfort of your home office.</li>
	<li>Enjoy the flexibility of setting your own working hours!</li>
</ul>

Apply Online Today!

This is a freelance, independent contractor position.

Data Analyst

Ateneo de Manila University is looking for a CRM &amp; Data Analyst for Alumni and Donor Engagement who will help strengthen how the University manages relationships with its alumni, donors, and partners through data, systems, and technology-enabled processes.

This role is ideal for someone who enjoys working at the intersection of CRM systems, data management, reporting, dashboards, process improvement, and stakeholder support. You will be part of the Office of University Development and Alumni Affairs, where your work will directly support meaningful engagement, fundraising, alumni relations, and development initiatives for the University.

If you have experience with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems, and you enjoy turning data into useful insights and better workflows, this role may be a strong fit for you.

What You’ll Do:

As the CRM &amp; Data Analyst, you will help maintain, improve, and maximize the use of the office’s CRM system. Your work will support more organized, data-informed, and effective engagement with alumni, donors, and partner organizations.

Your responsibilities will include:

CRM System Administration and Maintenance:

<ul>
	<li>Maintain and monitor the CRM database to ensure data accuracy, functionality, security, and reliability.</li>
	<li>Help configure CRM modules, workflows, and processes based on operational and reporting needs.</li>
	<li>Coordinate with internal University offices, system providers, and data privacy stakeholders on CRM updates, integrations, troubleshooting, and system improvements.</li>
	<li>Support CRM enhancement, customization, automation, and process improvement initiatives.</li>
	<li>Identify opportunities to make CRM-supported workflows more efficient and user-friendly.</li>
</ul>

Data Analytics, Reporting, and Dashboards:

<ul>
	<li>Generate CRM reports, dashboards, and data visualizations to support alumni and donor engagement strategies.</li>
	<li>Analyze donor behavior, engagement trends, campaign performance, and other CRM-based insights.</li>
	<li>Consolidate and interpret data across teams to support evidence-based decision-making.</li>
	<li>Monitor CRM data quality and recommend improvements to support data integrity and operational efficiency.</li>
	<li>Ensure proper handling of alumni and donor data in line with data privacy requirements and University guidelines.</li>
</ul>

User Support and Training:

<ul>
	<li>Provide CRM user support to staff and authorized users in coordination with the system provider.</li>
	<li>Assist in troubleshooting CRM-related concerns and documenting recurring issues or solutions.</li>
	<li>Develop and maintain user guides, training materials, and standard operating procedures.</li>
	<li>Help conduct or coordinate CRM training sessions to promote consistent and effective system use.</li>
</ul>

Stakeholder Coordination:

<ul>
	<li>Work with teams involved in advancement, alumni formation, donor relations, communications, and data systems.</li>
	<li>Support segmented audience lists, campaign monitoring, event tracking, and follow-up analytics using CRM data.</li>
	<li>Collaborate with technical and non-technical stakeholders to ensure CRM processes are useful, accurate, and aligned with the office’s goals.</li>
</ul>

CRM & Data Analyst for Alumni and Donor Engagement

Summary of Work Activities and Responsibilities:

 
The Systems Analyst III is responsible for the identification, analysis, and recommendation of system requirements through the creation of program specifications for the assigned IT Solutions systems or modules. The position performs system testing and provides user acceptance testing and/or other testing support as required to ensure that the system processing reflects user requirements and designs.

 

Main Duties and Responsibilities: 
I. Systems Analysis and Implementation

<ul>
	<li>Understands the architecture of assigned IT Solutions system
	<ul>
		<li>Adheres to architecture, design, implementation, and security standards and best practices</li>
	</ul>
	</li>
	<li>Coordinates with the Project Manager and Business Analyst regarding project objectives and client requirements, project activities and timeline, and project deliverables and assignments
	<ul>
		<li>Participates in scope of work estimation and forecasting, giving sound recommendations/suggestions and ensuring that industry standards and best practices are followed</li>
		<li>Participates in code reviews or use collaborative programming techniques to promote high quality business outcomes</li>
		<li>Investigates and proposes solutions for development and potential design problems</li>
		<li>Reviews and validates the data, processes, business rules and requirements gathered identifies areas of improvement in the current procedures, and proposes possible solutions to address them</li>
		<li>Identifies key resource persons such as the Product/Process/Service Owners who need to participate in the requirements and data gathering</li>
	</ul>
	</li>
	<li>Conducts analysis to determine integration needs, and design and plan integrations
	<ul>
		<li>Recommends and identifies system solutions and functions to meet user requirements, desired outputs and business objectives of therequesting unit</li>
		<li>Implements unit and integration tests and conducts functional and performance testing where appropriate</li>
	</ul>
	</li>
	<li>Validates the viability of the technology solution by presenting prototypes and/or design to gain user feedback</li>
	<li>Designs business cases and testing criteria to assure the stakeholders and users on the quality, integrity and efficiency of the solution</li>
	<li>Designs databases, assuring the reliability, integrity and availability of data</li>
	<li>Performs system testing and provides user acceptance testing and/or other testing support as required to ensure that the system processing reflects user requirements and designs</li>
</ul>

II. Documentation and Transition Support

<ul>
	<li>Generates administrative reports, statistical data, design-related documentation, and user information guides, as needed</li>
	<li>Prepares documentation such as requirements documents, high level design documents, detailed design documents, test plans, operations</li>
	<li>manuals and user manuals
	<ul>
		<li>Documents and recommends solutions or system changes in case there are issues or changes in the process and business rules</li>
		<li>Assists in documentation as required in each phase of assigned projects such as user manuals and work instructions</li>
	</ul>
	</li>
	<li>Tracks and monitors systems and licenses/subscriptions</li>
	<li>Provides support for ad hoc administrative reports by recommending data sources and coordinates with the Developer</li>
	<li>Conducts trainings and tutorials for users to ensure seamless transition implementation which results to an enhanced productivity of the users</li>
	<li>Provides support related to system maintenance requirements of the requesting office/unit
	<ul>
		<li>Coordinates with the client to provide post-implementation support for systems including analysis of production incidents</li>
	</ul>
	</li>
</ul>

III. Performs other duties as may be assigned by the immediate supervisor, or any authorized representative

Systems Analyst

XScribe Solutions Inc. is a forward-thinking IT company specializing in software development and digital transformation services, helping organizations modernize the way they operate. We deliver end-to-end solutions through the implementation of ERP (Enterprise Resource Planning) and HRMS (Human Resource Management Systems), enabling businesses to streamline processes, improve decision-making, and scale efficiently in an increasingly digital world.

At XScribe, we don’t just build systems - we solve complex business challenges with technology. Our team works closely with clients across industries to design and implement solutions that drive real, measurable impact.

We are a company built for individuals who are driven to grow, eager to learn, and ready to push beyond their limits. In a fast-paced and constantly evolving industry, we provide an environment where you can challenge yourself, sharpen your skills, and take ownership of meaningful work. If you’re looking to be part of a team that values innovation, continuous improvement, and personal development, XScribe is the place to build your future.

XScribe Solutions Inc

<ul>
	<li>Assist the implementation team in documenting business process flows and operational procedures.</li>
	<li>Prepare user manuals and documentation for implemented systems and processes.</li>
	<li>Support data migration activities, including organizing and preparing client data for system import.</li>
	<li>Assist in mapping business requirements to system functionality.</li>
	<li>Help design and prepare printable business forms and reports used within the system.</li>
	<li>Work closely with team members to ensure documentation is accurate, clear, and aligned with system workflows.</li>
	<li>Participate in implementation projects involving modules such as Sales, Procurement, Inventory Management, Cash Management, Accounting, and Project Management</li>
</ul>

Junior Business Analyst

Get Hooked 360 is a Philippines-based digital marketing agency committed to drive businesses forward by making smart and creative campaign ideas come to life.

Our mission is to empower brands to succeed through practical, flexible, and efficient use of digital that transforms brand awareness to brand advocacy.

We offer end-to-end digital marketing tools and solutions to suit business needs. Strategy, creatives, media, community management and technology are developed in-house allowing us to offer our services with better flexibility, competitiveness and customization.

Why Work With Us?

Our strength lies in years of experience in corporate marketing, creative servicing and information technology honing our skills to understand your brand and business objectives and choose the right messaging, digital tools, and channel to strengthen your digital presence and get to your target market.

Be Part Of Our Team

Get Hooked 360 strives to nurture a healthy and supportive work environment where everyone can thrive, enjoy rewarding personal relationships and work according to their abilities.

Redefining the working environment of an agency, we believe that the role of both the management and its employees working together results in not only productive business outcomes but also relationships where the overall wellbeing of everyone is valued and encouraged.

We value malasakit and we have a heart for our customers and our people.

We believe that when we take care of our people, our people naturally takes care of our organization.

We love life within and beyond work.

Get Hooked 360, Inc.

The General Accounting Analyst is responsible for the day-to-day support in operation and maintenance of the organization’s financial records (general ledger). S/He is accountable for creating journal entries and assembling supporting documentation, as well as for tracking the contents of accounts. S/He primarily provides support for Accounts Payable, Purchasing, Accounts Receivable, and other responsibilities.

Summary

<ul>
	<li>Prepare monthly journal entries and adjustments, including supporting documentation and appropriate descriptions</li>
	<li>Ensure the balance sheet accounts are properly reconciled to supporting documentation</li>
	<li>Ensure on-time filing and submission of BIR Tax payments which includes withholding taxes, VAT and income taxes</li>
	<li>Performs timely recording and maintenance of BIR applications: Alphalist Data Entry and VAT relief</li>
	<li>Prepares and validates e-submission reports monthly</li>
	<li>Processing of requests for payment.</li>
	<li>Prepares Check and secures releasing</li>
	<li>Filing of documents</li>
	<li>On-time filing and submission of statutory reports to avoid penalty, interest and surcharges</li>
	<li>Maintaining accurate records and analysis of Quickbooks accounts</li>
	<li>Liaising with both internal and external parties to ensure proper documentation of each financial accounts</li>
</ul>

General Accounting Analyst

<ul>
	<li>Encode and maintain accurate records of billings and collections.</li>
	<li>Monitor Accounts Receivable balances and track outstanding invoices.</li>
	<li>Follow up with clients regarding due and overdue receivables.</li>
	<li>Prepare and maintain sales and Accounts Receivable reports.</li>
	<li>Assist in ensuring that billing records and payment information are properly documented.</li>
	<li>Coordinate with internal teams regarding billing concerns and collection updates.</li>
	<li>Support management with reports and updates on receivable status.</li>
</ul>

Accounts Receivable Analyst

The Administrative and Data Protection Assistant VI assists in the day to day operations of the Office and performs administrative as well as secretarial responsibilities. This position also gathers information pertaining to data privacy as may be required by the position.

Main Duties and Responsibilities: 
 
I. Frontline and Secretarial Support

<ul>
	<li>Serves as the receptionist and attends to inquiries and requests from stakeholders and visitors from various communication channels (e.g., face-to-face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned</li>
	<li>Receives and records office correspondences and communication materials and carries out appropriate actions while observing appropriate confidentiality and discretion</li>
	<li>Prepares and files copies of outgoing correspondences and ensures that they are addressed/distributed to intended recipients in a prompt and efficient manner</li>
	<li>Disseminates information on conferences, schedules, and deadlines and sends reminders to the Director and other relevant stakeholders</li>
	<li>Oversees and manages the calendar, meeting, and appointment schedules of the Director and the Office</li>
	<li>Takes minutes of meetings and documents key discussions, agreements, and action points</li>
	<li>Serves as the communication link between the UDPO and other University offices, employees, students and other stakeholders</li>
</ul>

II. Resource Management Support

<ul>
	<li>Oversees the physical upkeep of the office and ensures that job orders for various equipment repair and maintenance services are properly coordinated</li>
	<li>Monitors the use of office supplies/equipment, and ensures that these are replenished, properly stored, and in good working condition</li>
	<li>Monitors the inventory of office supplies and resources regularly</li>
	<li>Orders and purchases office supplies/equipment</li>
	<li>Assists the Director in maintaining and tracking the Office’s and the sub-cluster’s financial resources, monitoring the expenses vis-à-vis the budget</li>
	<li>Prepares a monthly and annual budget summary of expenses</li>
	<li>Assists in preparing annual budget requests for the Office by preparing the necessary documentation</li>
	<li>Verifies statements of account before processing the payment</li>
	<li>Keeps financial records and expense accounts of the Office to ensure that financial documents are properly supported</li>
</ul>

III. Research and Writing Assistance

<ul>
	<li>Assists the Director in report preparations, presentations, and submissions to the National Privacy Commission and other relevant government agencies by gathering and consolidating data and supporting materials</li>
	<li>Drafts periodic reports for the review and approval by the Director</li>
	<li>Maintains a monitoring system for the UDPO’s accomplishments and outputs</li>
	<li>Drafts articles and materials for the Office website, accomplishment report, and information awareness initiatives of the Office</li>
	<li>Performs documentation and various writing-related tasks for the Office</li>
</ul>

IV. Coordination and Logistical Support

<ul>
	<li>Handles coordination and logistical support requirements for meetings and activities headed/organized by the office</li>
	<li>Prepares materials, reserves venues, orders food, and coordinates arrangements for guests of the office (e.g. parking slots, entry, egress, etc.)</li>
	<li>Communicates with the staff of other schools, companies, non-government organizations, and government entities in connection with the implementation of various events and activities</li>
</ul>

V. Records Management Support

<ul>
	<li>Maintains files and records of correspondences, documents, and other materials for the Office in a systematic manner and consistent with the confidentiality requirements</li>
</ul>

VI. Performs other work-related tasks as may be required by the immediate supervisor and any authorized representative

Administrative and Data Protection Assistant

Under the supervision of the Assistant Director, UDPO, the Compliance Officer for Privacy II is responsible for compliance management, incident management, and complaints resolution in support of the operations of the Office. The position also performs research and capacity building, and office management support.

Main Duties and Responsibilities: 
 
I. Compliance Management

<ul>
	<li>Registers the University’s data processing systems with the National Privacy Commission (NPC), and notifies the agency of any automated decision-making system of the University</li>
	<li>Monitors the data protection concerns of other offices in the University, as assigned by the Assistant Director</li>
	<li>Coordinates with various stakeholders (e.g. NPC, other data protection authorities, regulators, etc.) during compliance checks, data protection-related cases, investigations, and other similar activities</li>
	<li>Coordinates with both internal and external stakeholders when carrying out data protection-related work</li>
	<li>Assists in organizing and preparing preparatory and consultative meeting with stakeholders</li>
	<li>Prepares materials, reserves venues, and orders food for meetings headed/organized by the Office</li>
	<li>Coordinates arrangements for guests of the Office (e.g. parking slots, entry, egress, etc.)</li>
</ul>

II. Incident Management and Complaints Resolution

<ul>
	<li>Prepares Security Incident Response Team Assessment Reports and submits to the Assistant Director for review and approval</li>
	<li>Coordinates with University offices/units when addressing security incidents or data protection-related complaints</li>
	<li>Gathers information and materials on data privacy, data protection, and other related topics when resolving issues/concerns encountered by the University that involve data privacy</li>
	<li>Drafts responses for the resolution of common data protection-related issues and inquiries</li>
	<li>Reviews and drafts data sharing agreements, subcontracting or outsourcing agreements, and other similar contracts relating to data protection</li>
	<li>Monitors the data protection concerns of other offices/units of the University and provides advice as needed</li>
</ul>

III. Research and Capacity Building

<ul>
	<li>Coordinates with various stakeholders in the resolution of policy questions and other legal issues relative to data protection</li>
	<li>Analyzes news and reports on issues and provides advice on their anticipated impact/s on the data protection framework of the University</li>
	<li>Serves as a resource speaker on topics involving data protection in trainings, workshops, and similar activities</li>
	<li>Prepares information, education, and communication materials on data protection</li>
	<li>Monitors the news for key data protection issues that may affect or impact the University</li>
	<li>Collects, analyzes, drafts, and reviews internal and external policies relating to data privacy and submits to the Assistant Director for review</li>
</ul>

IV. Office Management Support

<ul>
	<li>Attends meetings, conferences, hearings, consultations, and other similar work-related events on behalf of the Office</li>
	<li>Prepares minutes of the meeting, progress reports, post-activity reports, and other documentation materials for events or activities involving the Office</li>
	<li>Takes photos and audio recordings of events or activities where the Office is involved</li>
	<li>Prepares office-related materials such as memoranda, templates, activity designs, concept notes, studies, and slide presentations and submits to the Assistant Director for review</li>
</ul>

V. Performs other work-related tasks as may be required by the Immediate 
Supervisor and authorized representative.

Compliance Officer for Data Privacy

Under the supervision of the Workforce Management and Analytics Supervisor, the Workforce Management Analyst III will assist in monitoring, reviewing, and analyzing the University’s workforce complement vis-à-vis employee capabilities, organization capacities, market/industry trends, and recommends appropriate actions

I. Workforce Monitoring and Analytics

<ul>
	<li>Captures the different data that looks into organization and employee profiles, (which include plantilla, workforce complement, job specifications/profiles, and job levels/ranks, structure - reporting lines, etc.) in coordination with the other HR sections, and recommends strategies on how to improve the seamless capture of data and the integration of the databases.</li>
	<li>Monitors potential and actual employee transitions and movements to determine the state of University workforce in coordination with the offices and sections in the HR Cluster.</li>
	<li>Researches, analyzes, prepares trends, and presents University- and unit-level workforce data, in coordination with the other HR sections.</li>
	<li>Works with all unit heads in determining their workforce plans and requirements vis-à-vis the unit’s mandates, in coordination with the other UPT&amp;OD sections.</li>
	<li>Prepares the necessary materials, information, and logistics for the workforce management conversations with all the units heads in the University.</li>
	<li>II. HR Partnering Functions</li>
	<li>Actively researches practices related to UPT&amp;OD functions - frameworks, assessment strategies, intervention and evaluation.</li>
	<li>Keeps abreast of industry trends and practices that might affect the University, and provides feedback to the administrators on how to anticipate and manage its possible impact.</li>
	<li>Partners with clients by understanding and addressing their needs, providing proactive solutions that meet present and long-term needs, and monitors progress of project plans and deliverables.</li>
	<li>Serves as a partner to an assigned cluster/school’s leadership teams on initiatives that require HR/OD expertise and services. Meeting with the cluster’s leadership team regularly to help identify successes and areas for improvement, achievement of set organization and HR goals.</li>
</ul>

III. Group Management Support

<ul>
	<li>Keeps abreast of organization advancements, taking special interest in organization design, workforce analytics, job design, and change management.</li>
	<li>Assists in creating/updating policies related to workforce analysis.</li>
	<li>Assists in managing and maintaining relationships with Workforce Management Analysts and builds network with various vendors for possible partnership to develop, customize, and improve project delivery and outcomes.</li>
	<li>Assists in monitoring, coordinating, implementing, and evaluating projects, deliverables, timelines, agreements, including possible sustainability measures.</li>
	<li>Assists in communicating the programs of the Group to unit heads and employees.</li>
	<li>Manages and keeps the project team abreast of developments, when necessary.</li>
	<li>Oversees the coordination, logistical, and resource requirements of the Group’s projects and activities.</li>
	<li>Documents all meetings, proceedings, and events of the Group’s projects and activities.</li>
	<li>Assists in budgeting for operational requirements.</li>
	<li>Assists the UPT&amp;OD during peak seasons, and the University for events and committee works.</li>
</ul>

IV. Performs all other duties as may be reasonably required of the position, in

accordance with the instructions of the Immediate Supervisor, and its duly

authorized representative.

Workforce Management Analyst III

<h2>Summary of Work Activities and Responsibilities: </h2>

The Customer Relationship Management (CRM) Analyst supports the Office of University Development and Alumni Affairs (OUDAA) in strengthening data-driven engagement and relationship management with alumni, donors, and partners. The position ensures that the CRM system is effectively maintained, optimized, and used to guide strategies that advance fundraising, alumni relations, and development goals. The CRM Analyst collaborates with other OUDAA teams and relevant University offices to ensure that data integrity, reporting accuracy, and CRM-supported processes align with institutional objectives and compliance standards.

<h2>Main Duties and Responsibilities</h2>

<h3>I. CRM System Administration and Maintenanceiii</h3>

<ul>
	<li>Maintains and administers the OUDAA CRM database by ensuring its functionality, accuracy, and security through regular monitoring and updates in coordination with the CRM system provider</li>
	<li>Coordinates with the Office of the Vice President for Digital Information and Technology Services (DITS), the system provider, and the University Data Protection Office (UDPO) on CRM-related updates, system integration, data privacy compliance, and issue resolution</li>
	<li>Supports integration of the CRM platform with other University systems and tools as needed in coordination with the affected offices/teams</li>
	<li>Supports the planning and implementation of CRM system enhancements and automation projects</li>
	<li>Keeps updated on CRM trends and best practices in higher education and philanthropy and applies these to improve OUDAA’s systems and processes</li>
</ul>

<h2>II. Data Analytics and Reporting</h2>

<ul>
	<li>Generates and analyzes CRM reports and dashboards to provide datadriven insights that inform donor and alumni engagement strategies and programs</li>
	<li>Works closely with and prepares analytical reports and data visualizations for submission to the OUDAA Leadership Team and other University offices to guide evidence-based decision-making</li>
	<li>Monitors CRM data quality and system performance metrics, identifying discrepancies and recommending corrective or process improvements to support data integrity and operational efficiency</li>
	<li>Ensures that all donor and alumni data are handled in compliance with the Data Privacy Act and University guidelines</li>
</ul>

<h3>III. User Support and Capacity Building </h3>

<ul>
	<li>Assists with technical support in coordination with the system provider, through troubleshooting, guidance, and documentation updates to OUDAA staff and authorized personnel in operating the CRM system</li>
	<li>Develops and maintains CRM user guides, training materials, and standard operating procedures that are relevant to the processes managed by the OUDAA</li>
	<li>Schedules regular user training sessions in coordination with the system provider to ensure consistent and efficient CRM utilization across OUDAA units</li>
	<li>Responds to user inquiries and coordinates issue resolution with the CRM vendor or system administrator</li>
</ul>

<h3>IV. Stakeholder Coordination and Data-Driven Engagement </h3>

<ul>
	<li>Works with the Advancement, Alumni Formation and Services, and Donor Relations teams in developing data-informed engagement and communication strategies</li>
	<li>Collaborates with the University Marketing and Communications Office (UMCO) in generating segmented audience lists and monitoring the effectiveness of digital campaigns using CRM data and analytics, in coordination with the Data and Systems Team</li>
	<li>Coordinates with the Donor Relations and Alumni teams in supporting events and campaigns through CRM-based tracking and follow-up analytics</li>
</ul>

V. Performs other work-related tasks as may be required by the immediate supervisor and authorized representative

Customer Relationship Management (CRM) Analyst

Summary of Work Activities and Responsibilities: 
 
Under the supervision of the Quality Management Head, the QA Analyst actively works with various University units in tracking where the different units are in terms of the University’s key indices for quality assurance processes and accreditation. The position monitors adherence/compliance to established quality standards and provides inputs and recommendations based on concrete data. 
 
Main Duties and Responsibilities: 
 
I. Collaborates with units in conducting quality reviews based on such trends, standards, and accreditation requirements.

<ul>
	<li>Performs data mapping and cross-referencing of information from various sources to track attainment of university data governance and metrics framework, and determine opportunities for further improvement</li>
	<li>Keeps abreast of developments in data quality analysis, local and international accreditation trends, standards and requirements</li>
	<li>Consolidates, and carries out data analysis and forecasting of the university data</li>
	<li>Initiates conversations with the units regarding the attainment of their performance metrics to gain a deeper insight into areas of successes and difficulties and where appropriate, aid in identifying challenges and possible solutions</li>
	<li>Collaborates with units in determining possible root causes, which contributed to the non-achievement or compliance of any area</li>
	<li>Recommends corrective actions for closing gaps and reaching targets</li>
	<li>Serves as primary resource related to data management by facilitating learning sessions on data mapping and data governance</li>
</ul>

II. Assists the Quality Management Head in designing, implementing, monitoring, and evaluating quality and metrics plans and frameworks. 
 
III. Performs other related duties that may be assigned by the Immediate Supervisor or authorized representative.

QA Analyst | Strategy and Quality Management Office (SQMO)

Summary of Work Activities and Responsibilities:

The Curriculum and Academic Standards Support Supervisor provides guidance, coordination, and collaborative support to academic and curriculum development teams of the Higher Education. This position underpins support mechanisms to ensure alignment of curriculum and academic standards with the University and government policies and standards.

 
Main Duties and Responsibilities: 
I. Curriculum Management Support

<ul>
	<li>Oversees and facilitates functions and processes related to the review, revision, development, implementation, and evaluation of graduate program curriculum and course proposals, in coordination with the Graduate Programs and Curriculum Head</li>
	<li>Reviews curriculum and course proposals to ensure alignment with the policies and standards of the University, CHED, and other relevant government agencies, and provides findings and recommendations to the Graduate Programs and Curriculum Head</li>
	<li>Recommends and endorses reviewed curriculum and course proposals for evaluation of the Committee on Curriculum (Graduate Programs), and if necessary, for approval of the School Council</li>
	<li>Facilitates the submission of the approved curriculum/course proposals to the University Registrar for submission to CHED</li>
	<li>Prepares audit and inventory reports of approved curriculum/course proposal for each school year</li>
	<li>Monitors and ensures the accuracy of curriculum (e.g., new/revised programs) information in the Student Information System (SIS)</li>
</ul>

II. Academic Standards Management Support

<ul>
	<li>Oversees and facilitates functions and processes related to the review of academic policies and protocols for the Graduate Education</li>
	<li>Facilitates administrative processes related to the processing of appeals in various academic standards matters, in coordination with the Graduate Programs and Curriculum Head</li>
</ul>

III. Data Management and Quality Assurance

<ul>
	<li>Keeps track of updates and developments related to curriculum and academic standards which affects the Higher Education</li>
	<li>Reviews and provides recommendations/actions to various requests related to curriculum and academic standards</li>
	<li>Monitors and implements new/updated University and government regulations pertaining to curriculum and academic standards, in close coordination with the Policy Development and Quality Assurance Head</li>
	<li>Works with the Graduate Education Data Analyst III in gathering and organizing Exit Survey responses, and provides the results/findings to the curriculum development teams and other stakeholders as input for developing new and/or improving existing systems</li>
	<li>Works with the Senior Graduate Student Life Officer I in gathering data and information relevant to the graduate students’ curriculum and courses taken</li>
	<li>Collaborates with the Graduate Admissions and Financial Aid Supervisor for the preparation of the Admissions Prospectus and other collaterals on graduate program offerings</li>
</ul>

IV. Section Support and Staff Supervision

<ul>
	<li>Proposes budget proposals related to the curriculum and academic standard services, for the review of the Graduate Program and Curriculum Head</li>
	<li>Manages the performance of assigned direct report/s by setting standards/targets, monitoring, and evaluating performance, and providing development opportunities</li>
	<li>Coaches/ mentors staff to further develop performance and resolve concerns, and recommends developmental training, as needed</li>
	<li>Orients and trains staff on tasks to be accomplished, the proper implementation of work policies and procedures, and the required specifications and standards of the tasks</li>
</ul>

V. Performs other work-related tasks as may be required by the immediate supervisor and authorized representative

Curriculum and Academic Standards Support Supervisor

The Curriculum and Academic Standards Support Supervisor provides guidance, 
coordination, and collaborative support to academic and curriculum development teams of the Higher Education. This position underpins support mechanisms to ensure alignment of curriculum and academic standards with the University and government policies and standards. This position closely works with academic departments, deans, and other key University positions in the review of new or revised academic policies and graduate programs curriculum, for approval of the School body and the Commission on Higher Education.

I. Curriculum Management Support

<ul>
	<li>Oversees and facilitates functions and processes related to the review, revision, development, implementation, and evaluation of graduate program curriculum and course proposals, in coordination with the Graduate Programs and Curriculum Head</li>
	<li>Reviews curriculum and course proposals to ensure alignment with the policies and standards of the University, CHED, and other relevant government agencies, and provides findings and recommendations to the Graduate Programs and Curriculum Head</li>
	<li>Recommends and endorses reviewed curriculum and course proposals for evaluation of the Committee on Curriculum (Graduate Programs), and if necessary, for approval of the School Council</li>
	<li>Facilitates the submission of the approved curriculum/course proposals to the University Registrar for submission to CHED</li>
	<li>Prepares audit and inventory reports of approved curriculum/course proposal for each school year</li>
	<li>Monitors and ensures the accuracy of curriculum (e.g., new/revised programs) information in the Student Information System</li>
</ul>

II. Academic Standards Management Support

<ul>
	<li>Oversees and facilitates functions and processes related to the review of academic policies and protocols for the Graduate Education</li>
	<li>Facilitates administrative processes related to the processing of appeals in various academic standards matters, in coordination with the Graduate Programs and Curriculum Head</li>
</ul>

III. Data Management and Quality Assurance

<ul>
	<li>Keeps track of updates and developments related to curriculum and academic standards which affects the Higher Education</li>
	<li>Reviews and provides recommendations/actions to various requests related to curriculum and academic standards</li>
	<li>Monitors and implements new/updated University and government regulations pertaining to curriculum and academic standards, in close coordination with the Policy Development and Quality Assurance Head</li>
	<li>Works with the Graduate Education Data Analyst III in gathering and organizing Exit Survey responses, and provides the results/findings to the curriculum development teams and other stakeholders as input for developing new and/or improving existing systems</li>
	<li>Works with the Senior Graduate Student Life Officer I in gathering data and information relevant to the graduate students’ curriculum and courses taken</li>
	<li>Collaborates with the Graduate Admissions and Financial Aid Supervisor for the preparation of the Admissions Prospectus and other collaterals on graduate program offerings</li>
</ul>

IV. Section Support and Staff Supervision

<ul>
	<li>Proposes budget proposals related to the curriculum and academic standard services, for the review of the Graduate Program and Curriculum Head</li>
	<li>Manages the performance of assigned direct report/s by setting standards/targets, monitoring, and evaluating performance, and providing development opportunities</li>
	<li>Coaches/ mentors staff to further develop performance and resolve concerns, and recommends developmental training, as needed</li>
	<li>Orients and trains staff on tasks to be accomplished, the proper implementation of work policies and procedures, and the required specifications and standards of the tasks</li>
</ul>

V. Performs other work-related tasks as may be required by the immediate 
supervisor and authorized representative

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