Serendipity Consulting Indonesia is a Human Resources consulting firm specializing in recruitment support, talent acquisition, and compensation benefit for companies. We partner with companies across various industries to identify and connect qualified candidates with suitable career opportunities.

Since our establishment, we have supported more than 80 professionals in their employment journeys by connecting talent with opportunities at our client companies. We work closely with our clients to understand their hiring needs, identify suitable candidates, and facilitate an effective recruitment process.

As an HR consulting and recruitment partner, Serendipity serves as a bridge between employers and job seekers. We are committed to creating meaningful professional connections that help businesses find the right talent and empower individuals to grow their careers.

Our mission is to create lasting value for both our clients and candidates through effective recruitment support and people-focused HR solutions.

PT Serendipity Consulting Indonesia

This position will assist in providing tax services to a diverse portfolio of clients, including individuals, businesses, and organizations. The role involves supporting senior in tax planning, compliance, and advisory services, with opportunities for professional development and growth within the firm.

<ul>
	<li>Tax Compliance:

	<ul>
		<li>Assist in the preparation and filing of federal, state, and local tax returns for individuals and businesses.</li>
		<li>Ensure all tax filings comply with applicable laws and regulations.</li>
		<li>Maintain accurate and organized records of tax returns and supporting documentation.</li>
	</ul>
	</li>
	<li>Tax Planning:
	<ul>
		<li>Support senior consultants in providing tax planning and advisory services to clients.</li>
		<li>Conduct research on tax laws, regulations, and rulings to assist in developing tax strategies.</li>
		<li>Analyze financial data and documents to identify tax savings opportunities.</li>
	</ul>
	</li>
	<li>Client Interaction:
	<ul>
		<li>Assist in gathering and organizing client information necessary for tax preparation and planning.</li>
	</ul>
	</li>
	<li>Administrative Support:
	<ul>
		<li>Provide administrative support to the tax team, including scheduling meetings, managing correspondence, and maintaining files.</li>
		<li>Assist in the preparation of presentations, reports, and other client deliverables.</li>
	</ul>
	</li>
</ul>

Senior Tax Consultant

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ol>
	<li>Melakukan rekrutmen Bussines Agent (BA) / Mediator dalam mencari calon konsumen yang membutuhkan pembiayaan dengan jaminan BPKB Kendaraan</li>
	<li>Memastikan kesesuaian profil BA dan menjaga hubungan kerja yang baik guna mendukung pengembangan jaringan dan Booking konsumen</li>
	<li>Mendapatkan prospek konsumen yang valid dan berkualitas untuk diproses sehingga dapat mendukung pencapaian target yang telah ditetapkan</li>
</ol>

Marketing Agency Lapangan Branch Tasikmalaya

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Develop learning activity plans and carry out teaching according to the field.</li>
	<li>Create learning outcome evaluation materials.</li>
	<li>Provide an assessment of the evaluation of learning outcomes.</li>
	<li>Provide assistance to students.</li>
	<li>Engage in school-related operations such as certification, accreditation, and other events, as well as any tasks that the principal assigns you.</li>
</ul>

Christian Religious Studies Teacher at Multimedia Nusantara School

<ul>
	<li>Bertanggung jawab terhadap pencapaian target penjualan debitur melalui pengembangan jaringan agency/kemitraan dengan pihak lain</li>
	<li>Mengembangkan potensi leads dengan melakukan rekrut BA/Agen/Mitra BFI untuk pengembangan jaringan sesuai dengan profil yang tepat guna mendukung pengembangan jaringan dan Booking konsumen</li>
	<li>Menjaga, membina dan membantu BA/Agen/Mitra BFI untuk mengembangkan strategi agency dengan tujuan menghasilkan jumlah debitur sehingga dapat meningkatkan loyalitas, meningkatkan kontribusi, dan produktivitas BA yang sudah direkrut</li>
	<li>Mencari Calon Konsumen yang membutuhkan pembiayaan baik untuk kebutuhan konsumtif atau pun kebutuhan produktif (Modal Usaha) dengan jaminan BPKB, bisa dengan cara rekrut BA (Business Agent)/Mediator, yaitu orang kedua yang bisa mempermudah menghubungkan dengan calon konsumen</li>
</ul>

Marketing Agency Cabang Bandar Jaya

<ul>
	<li>Mencari dan merekrut BA (Business Agent) /Agen/Mitra yang dapat mempermudah menghubungkan dengan calon konsumen yang membutuhkan pinjaman dana dengan jaminan BPKB mobil.</li>
	<li>Menjaga hubungan baik dengan BA dan membantu BA meningkatkan produktivitas dan loyalitas BA.</li>
	<li>Melakukan koordinasi dengan supervisor dan pihak lainnya dalam pelaksanaan aktivitas harian termasuk kunjungan dengan BA (Business Agent)/Agen/Mitra.</li>
	<li>Bertanggung jawab atas pencapaian target bulanan.</li>
</ul>

Marketing Agency Cabang Klaten

GTech is a global digital technology enabler providing integrated digital solutions across multiple industries. Our platforms cover omnichannel commerce digitalization, DTC commerce transformation, FinTech, Customer Relationship Management, and supply chain digitalization.

As part of the GTech group, our entities include PT GTech Digital Asia, PT Mapclub Digital Asia, PT GPay Digital Asia, PT Speedwork Solusi Utama, and PT GClub Digital Asia

GTech Group

Procurement Process

<ul>
	<li>Identifying potential vendors, conducting market research and evaluating suppliers based on price, quality and reliability.</li>
	<li>Negotiating terms and conditions with suppliers, developing and managing list of purchase contract which is under Procurement and GA. </li>
	<li>Sourcing and identifying vendors that meet the requested specifications.</li>
	<li>Collect price quotations or complete proposals, including but not limited to product/service specifications, pricing, and payment terms.</li>
	<li>Review all quotations submitted by vendors.</li>
	<li>Conduct price negotiations based on vendor proposals and determined the most cost-effective and efficient vendor.</li>
	<li>Create Price Comparison Sheets.</li>
	<li>Create Purchase Orders (PO).</li>
	<li>Negotiating work agreements or contracts (if applicable).</li>
	<li>Ensure goods/services received match the orders.</li>
	<li>Evaluate vendors on a regular basis.</li>
	<li>Create procurement-related reports, including procurement realization reports and others.</li>
	<li>Keep up the update of industry developments to improve the knowledge of procurement process due to efficiency and effectiveness.</li>
</ul>

Office Area Maintenance, Operational Support Facilities, and General Services Management

<ul>
	<li>Ensure the maintenance of office areas, equipment, and operational support facilities, the availability of office household supplies, and the smooth operation of general services.</li>
	<li>Create reports related to General Services, including inventory management, access card usage, photocopy machine utilization, and other related matters</li>
</ul>

Annual Budget Planning

<ul>
	<li>Provide data of expense and spending to support the annual budget plan related to office facility needs, general services, and company inventory/assets.</li>
</ul>

Business Travel Arrangements and Permit Processing:

<ul>
	<li>Order ticket and accommodation bookings are in accordance with company policies.</li>
	<li>Order smooth processing of permits and licenses as per requested</li>
</ul>

Senior Procurement & GA Officer

PT Homex Global Integrator is a Building Materials & Construction Solutions company specializing in material supply, procurement, distribution, and project solutions for B2B and construction industries.


PT. Homex Global Integrator

Sales Field bertanggung jawab dalam mengembangkan pasar dan meningkatkan penjualan produk bahan bangunan melalui kunjungan langsung ke toko bangunan, distributor, agen, kontraktor, dan pelanggan potensial. Posisi ini berperan dalam membangun hubungan bisnis dengan pelanggan, memperluas jaringan penjualan, melakukan negosiasi, serta memastikan pencapaian target penjualan perusahaan. 
Mencari dan mengembangkan customer, toko bahan bangunan, agen, distributor, kontraktor, dan calon pelanggan baru. 
 
Tanggung Jawab Utama :

<ul>
	<li>Mencari dan mengembangkan pelanggan baru, seperti toko bangunan, agen, distributor, dan kontraktor.</li>
	<li>Melakukan kunjungan customer dan survei pasar untuk menemukan peluang penjualan.</li>
	<li>Memperkenalkan dan mempromosikan produk perusahaan kepada pelanggan.</li>
	<li>Menjalin serta menjaga hubungan baik dengan pelanggan.</li>
	<li>Melakukan penawaran, negosiasi, dan tindak lanjut transaksi penjualan.</li>
	<li>Memantau perkembangan pasar, kebutuhan pelanggan, dan aktivitas kompetitor.</li>
	<li>Berkoordinasi dengan tim Gudang dan Logistik terkait pesanan dan pengiriman barang.</li>
	<li>Memantau pembayaran dan melakukan penagihan kepada pelanggan.</li>
	<li>Mencapai target penjualan serta membuat laporan aktivitas dan hasil penjualan secara berkala.</li>
</ul>

Sales Field Material Bangunan

Baskit is a Singapore-based startup building the future of go-to-market distribution for emerging brands across Southeast Asia, with a strong operational presence and homebase team in Indonesia, and currently we were expanding team in Philippines as well. We empower brands in FMCG and beauty personal care to scale faster by connecting them with the right distribution channels. From general trade and modern trade to e-commerce and social commerce.

Baskit

<ul>
	<li>Maintain and strengthen relationships with existing clients and customers through regular communication across FMCG industry to ensure smooth and consistent transactions.</li>
	<li>Acquire new brands by conducting due diligence (assessing business reputation, history, and capability to ensure alignment with Baskit’s operational standards).</li>
	<li>Drive new revenue from existing and new brands and support them to increase volume month by month.</li>
	<li>Monitor and analyze business performance for each brand, including results, consistency, market, etc.</li>
	<li>Achieve monthly targets by driving revenue, acquiring multiple brands, and maximizing brand penetration.</li>
	<li>Coordinate closely with internal teams (brand, commercial, finance, etc.) to ensure smooth target fulfillment, monitor achievement status, and share actionable insights on performance.</li>
</ul>

Category Manager

Established in 2021, the name “EMILIA”, which is the first restaurant of the group, is inspired by Emilia-Romagna, a region in Italy, known for cheese and milk producing region, creating great classic Italian dishes and embracing the slow dining experience. This philosophy is reflected in how Emilia Group creates restaurants with warm atmospheres, quality menus, and memorable dining experiences.  

Meet our family: EMILIA Cucina Italiana, EMILIA Bar Italiano, Nona Grill Huis, Komeya, Emilia Caffe Italiano, and Daddy's Burger

Emilia Group

<ul>
	<li>Menyambut setiap tamu dengan keramahan khas Italia (warm, genuine, and personal)</li>
	<li>Mengelola reservasi dan memastikan alur kedatangan tamu berjalan lancar</li>
	<li>Mengatur seating dengan efisien untuk menciptakan pengalaman dining yang nyaman</li>
	<li>Mengantar tamu ke meja dengan elegan dan profesional</li>
	<li>Berkolaborasi dengan tim service untuk memastikan setiap detail pengalaman tamu terjaga</li>
	<li>Menjadi problem solver yang tenang dalam menghadapi situasi di area front</li>
</ul>

Greeter

OCBC Indonesia (formerly known as OCBC NISP) is the fourth oldest bank in Indonesia, which was founded in April 4th 1941 in Bandung under the name of NV Nederlandsch Indische Spaar En Deposito Bank.

OCBC Indonesia then grown to be a solid and dependable bank, especially in providing service for small business segments. It officially became a commercial bank in 1967, Foreign exchange bank in 1990 and public corporate in Indonesia Stock Exchange in 1994.

In the end of 1990, OCBC Indonesia managed to pass the Asia monetary crisis and the fall of banking industry without any recapitalization obligation aid from the government. OCBC Indonesia became one of the first few banks to resume lending during the crisis. This initiative enabled the Bank to note a high growth.

OCBC Indonesia good reputation and its promising growth has attracted the interest of International Finance Corporation (IFC), a part of World Bank Group, which then became a shareholder in 2001-2010 and from OCBC Singapore which then became the shareholder OCBC Indonesia. 

With the support from OCBC Bank-Singapore, OCBC Indonesia has implemented aggressive programmes to strengthen the infrastructure, human resources, information and technology, as well as office networking.

PT Bank OCBC NISP, Tbk is licensed and supervised by the Otoritas Jasa Keuangan (OJK) and is an LPS participant.

PT Bank OCBC NISP, Tbk

<ul>
	<li>Maintain the Access Management solution (e.g., CyberArk) to manage privileged accounts for servers, databases, network devices, and applications.</li>
	<li>Monitor privileged sessions in real-time to detect and respond to anomalous activities.</li>
	<li>Participate in the 24/7 security operations rotation, handling alerts, tickets, and incidents related to privileged access violations or failures.</li>
	<li>Investigate potential security breaches involving privileged accounts and collaborate with the broader SOC (Security Operations Center) and IT teams for remediation.</li>
	<li>Collaborate with system administrators and development squads to integrate access management solutions with existing ITIL processes, SIEM, and IAM platforms.</li>
	<li>Develop and maintain automation scripts (PowerShell, Python, etc.) to streamline onboarding, password rotation, and reporting tasks.</li>
	<li>Support the onboarding of new applications and infrastructure into the access management framework during deployment cycles.</li>
</ul>

IT Security Access Management Shifting

<ul>
	<li>Bertugas melakukan survey kelayakan konsumen untuk kontrak motor.</li>
	<li>Memastikan kondisi kelayakan konsumen berdasarkan analisa kredit untuk dibiayai sesuai dengan prosedur dan ketentuan yang berlaku.</li>
	<li>Bertanggung Jawab untuk kelengkapan data Calon Konsumen. </li>
	<li>Memberikan support kepada divisi marketing berupa hasil survey yang cepat dan tepat.</li>
	<li>Melakukan koordinasi dengan divisi marketing terkait hasil survey kepada konsumen.</li>
</ul>

Verificator Branch Pandaan

<ul>
	<li>Melakukan verifikasi data pribadi dan dokumen calon konsumen.</li>
	<li>Melakukan verifikasi data dan kondisi kendaraan calon konsumen.</li>
	<li>Melakukan analisa kelayakan calon konsumen.</li>
	<li>Melakukan survey dan cek lingkungan ke rumah calon konsumen.</li>
	<li>Menggali dan melakukan cross-check informasi calon konsumen secara menyeluruh.</li>
	<li>Melakukan input dan dokumentasi hasil verifikasi melalui sistem digital.</li>
	<li>Menjalin komunikasi dan hubungan yang baik dengan calon konsumen.</li>
	<li>Memastikan proses verifikasi sesuai SOP, SLA, dan ketentuan perusahaan. </li>
</ul>

Verifikator Digital Branch Cikarang

<ol>
	<li>Mengembangkan Strategy My Shaf BA sebagai salah satu strategy untuk mencapai target booking, serta menjaga hubungan bisnis dan emotional bonding dengan My Shaf BA sehingga menjadi produktif</li>
	<li>Melakukan development baik hard/soft skill kepada My Shaf untuk dapat melakukan aktivitas penjualan.</li>
	<li>Melakukan survey untuk pengecekan fisik baik dari sisi dokumen yang diinput oleh agen dengan keaslian data yang dimiliki oleh konsumen dan melakukan pengawalan aplikasi sampai status Approve dan berlangsung.</li>
</ol>

Credit Marketing Sharia Branch Yogyakarta

<ol>
	<li>Membangun komunikasi yang baik dengan konsumen (proses negosiasi)</li>
	<li>Melakukan kunjungan dan survey kelayakan calon konsumen untuk mendapatkan pembiayaan dengan jaminan BPKB Mobil</li>
	<li>Melaporkan analisa hasil survey calon konsumen dalam bentuk survey report dan dituangkan dalam sistem</li>
</ol>

Surveyor Mobil Lapangan Branch Cimahi

<ul>
	<li>Develop learning activity plans and carry out teaching.</li>
	<li>Create learning outcome evaluation materials.</li>
	<li>Provide an assessment of the evaluation of learning outcomes.</li>
	<li>Provide assistance to students.</li>
	<li>Engage in school-related operations such as certification, accreditation, and other events, as well as any tasks that the principal assigns you.</li>
</ul>

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