Founded in 2015, Mamikos started by introducing a matching platform then our service has evolved to a full-stack property management equipped with property management technology to ensure a seamless experience for both tenants and property owners. Our mission is to make a better standard of kos (property tech) industry for both kos owners & tenants.

We have helped millions of people to find their “home” away from home while pursuing their dreams to study or work. In 2022, we have achieved 7 million monthly active users and >200,000 listed properties in our platform that makes us the no. 1 property tech company in Indonesia.

We imagine ourselves as a door for people to achieve their dreams. We are creating a welcoming and inclusive environment that provides opportunities for everyone to succeed and achieve their dream through hard work and determination. We're dedicated to opening up every possibility for our team members to achieve their dreams.

We are Mamikos, we open the door to every dream.

Join our awesome Mamiteam and visit our website www.mamikos.com/career
And also keep up with our exciting journey:
Instagram: www.instagram.com/@insidemamikos
Medium: www.medium.com/@insidemamikos 

Mamikos

<ul>
	<li>Memberikan pelayanan kepada pelanggan terkait pertanyaan layanan, menjawab pertanyaan dari pelanggan mengenai produk dan layanan, memberikan edukasi tentang produk, alur dan sistem , serta memberikan pelayanan yang tepat, cepat, dan efektif.</li>
	<li>Menangani keluhan terkait isu teknis layanan, kendala operasi, dan kendala komunikasi antara pelanggan dan mitra, serta berkoordinasi dengan tim Operations untuk penyelesaian keluhan secara cepat dan efektif sesuai SOP.</li>
	<li>Menerima dan memverifikasi permintaan layanan dari pelanggan, mengelola layanan dan meneruskan informasi ke tim operations, mengelola proses pengembalian dana, mengelola pencatatan tagihan dan melakukan penagihan, memonitor agar layanan diberikan sesuai dengan permintaan dan kebutuhan pelanggan.</li>
	<li>Menyiapkan reporting yang sesuai standar.</li>
</ul>

Customer Service

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

This role is titled Customer Service, but the primary responsibilities involve Quality Checking and assigning mystery shoppers. Are you passionate about communication in English and detail-oriented in handling administrative tasks? Do you enjoy working with multicultural environment? If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for collecting and labelling survey data (quality check), ensuring smooth operations via phone and email, and assigning mystery shoppers. If you love interacting with people and keeping things organized, this role is perfect for you!

Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!

 

Job Description:

<ul>
	<li>Quality check online reports &amp; surveys according to set service standards</li>
	<li>Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations &amp; surveys</li>
	<li>Respond to shopper / auditor email enquiries</li>
	<li>Assist in assigning new shoppers / auditors in Americas / Europe region to some projects</li>
</ul>

Project Admin

Tiga Daya Digital Indonesia, a susidiary company of Triputra Group and DCI Group To be IT partner to enable client growth rapidly.
 
Eksad Providing Services High Quality Based on Strong Experience in the industry and technology. Building the right IT Service Solution to enable it Partners in speeding up business development based on digital technology by providing professional and high competency resources.
 
Vision
To be Preferred IT Partner In The Region.
Mission
Establish excellent end to end IT Services to enable clients to grow their business rapidly thru high competence and professional resources.


PT Tiga Daya Digital Indonesia (Eksad Technology)

<ul>
	<li>Develop, test, and maintain high-quality software solutions using the .NET programming language.</li>
	<li>Collaborate with team members to understand system requirements and contribute to designing efficient system flows.</li>
	<li>Implement RESTful APIs and adhere to the Open-Closed Principle (OCP) to ensure extensible and maintainable code.</li>
	<li>Utilize Postman for API testing and documentation purposes.</li>
	<li>Demonstrate proficiency in version control using GIT for collaborative development.</li>
	<li>Translate system requirements into functional code with a strong emphasis on code quality and best practices.</li>
	<li>Continuously improve and optimize existing codebases for performance, reliability, and maintainability.</li>
	<li>Participate in code reviews to ensure the quality of code produced by the development team.</li>
	<li>Effectively communicate and collaborate with team members, project managers, and stakeholders to deliver successful outcomes.</li>
</ul>

.Net Developer

We are looking for a proactive and versatile HR and GA professional to support our growing office in Jogja. This role will primarily focus on recruitment while also driving employer branding initiatives and managing general office affairs to ensure smooth day-to-day operations.

 

Job Responsibilities:

<ul>
	<li>Manage end-to-end recruitment process for various positions (Sourcing, Screening, Coordinate interview with hiring managers)</li>
	<li>Build and maintain talent pipeline for current and future hiring needs</li>
	<li>Execute employer branding initiatives to strengthen company attractiveness</li>
	<li>Create and support recruitment campaigns, career events, and employer branding activities</li>
	<li>Build partnerships with universities, communities, and external talent networks</li>
	<li>Support employee engagement and internal culture activation programs</li>
	<li>Handle office administration and ensure smooth day-to-day office operations</li>
	<li>Coordinate office facility maintenance, vendors, and office supplies procurement</li>
	<li>Support onboarding logistics and workplace readiness for new employees</li>
	<li>Maintain a productive, organized, and employee-friendly office environment</li>
</ul>

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