Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

About Expedock

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent &amp; cutting edge technology to enable businesses to unlock their full potential

About the Client

Our client is a US-based logistics provider recognized for delivering reliable, efficient, and customer-focused supply chain solutions. With years of experience in domestic and international freight, they support shippers through smart processes, responsive communication, and modern operational tools. Their services cover a wide range of logistics needs, ensuring that every shipment is handled with accuracy, transparency, and care.

Schedule: Night Shift

Location: Fully Remote (WFH)

 

The Mission: 
To ensure every air import shipment reaches its destination efficiently and compliantly—by proactively identifying risks, resolving exceptions, and taking full ownership from arrival to delivery.

What You'll Do:

<ul>
	<li>Own end-to-end air import shipments, from pre-alert to final delivery and billing closure</li>
	<li>Proactively identify and resolve shipment exceptions, including:</li>
	<li>Flight delays, rollovers, or offloads</li>
	<li>Missing or incorrect documentation</li>
	<li>Customs clearance issues or holds</li>
	<li>Cargo availability and handling delays</li>
	<li>Take decisive action to recover shipments at risk, coordinating with airlines, agents, brokers, and trucking providers</li>
	<li>Ensure compliance with U.S. import requirements, including coordination of AMS (Air AMS / ACAS) filings</li>
	<li>Validate shipment documents (MAWB/HAWB, invoice, packing list) and correct discrepancies before they impact clearance or delivery</li>
	<li>Monitor cargo arrival, free time, and warehouse status to prevent storage charges—act before issues escalate</li>
	<li>Communicate clearly with clients, not just updates but solutions and next steps when issues arise</li>
	<li>Escalate when needed—but only after exploring and driving possible resolutions</li>
	<li>Validate costs, flag discrepancies, and ensure accurate and timely billing</li>
	<li>Maintain accurate shipment records and milestone updates in TMS</li>
</ul>

Air Import Specialist

About Expedock

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses unlock their full potential.

About the Client

Our client is a US-based logistics provider known for reliable, efficient, and customer-focused supply chain solutions. With expertise in domestic and international freight, they support shippers through responsive communication, streamlined processes, and modern operational tools. Their services cover a broad range of logistics needs, ensuring every shipment and invoice is handled with precision and transparency.

Schedule: Night Shift (US Time Zones) 
Location: Fully Remote (WFH)

The Mission

Ensure accurate carrier freight invoice validation and timely customer billing. This role primarily uses Navix for carrier invoice auditing and Turvo for customer invoicing, ensuring alignment between contracted rates, shipment details, accessorial charges, and internal billing procedures.

What You'll Do

<ul>
	<li>Freight Invoice Auditing &amp; Discrepancy Management (Navix)

	<ul>
		<li>Audit carrier freight invoices in Navix against shipment documentation, contracted rate tables, and operational details.</li>
		<li>Validate transportation charges including linehaul, fuel surcharge, accessorials, reweigh/reclass, detention, liftgate, appointment, redelivery, inside delivery, and more.</li>
		<li>Identify billing discrepancies and initiate corrective actions, disputes, and adjustment tracking.</li>
		<li>Maintain accurate invoice coding, audit notes, and supporting documentation.</li>
		<li>Monitor invoice exception queues and ensure SLA compliance.</li>
		<li>Track recurring billing issues and recommend process improvements.</li>
	</ul>
	</li>
</ul>

 

<ul>
	<li>Customer Billing &amp; Invoice Generation (Turvo)

	<ul>
		<li>Create and issue accurate customer invoices in Turvo based on shipment records, approved carrier charges, customer rate agreements, and billing rules.</li>
		<li>Verify margin integrity and ensure compliance with customer pricing agreements and SOPs.</li>
		<li>Ensure invoices contain all required shipment references to avoid payment delays.</li>
		<li>Compile and attach backup documents such as PODs, carrier invoices, and approvals.</li>
		<li>Resolve billing inquiries through detailed research and documentation.</li>
	</ul>
	</li>
</ul>

 

<ul>
	<li>Stakeholder Collaboration &amp; Dispute Resolution

	<ul>
		<li>Coordinate with carriers, operations, and customer service teams to resolve disputes and correct shipment records.</li>
		<li>Partner with pricing and operations teams to validate rates, accessorials, and exception approvals.</li>
		<li>Escalate recurring issues, non-compliance, and documentation gaps to leadership.</li>
	</ul>
	</li>
</ul>

 

<ul>
	<li>Compliance, Reporting &amp; Financial Controls

	<ul>
		<li>Maintain compliance with internal controls and financial standards.</li>
		<li>Track billing metrics including cycle times, exception rates, recoveries, and accuracy.</li>
		<li>Support month-end close activities including accruals, billing cutoffs, and backlog reviews.</li>
	</ul>
	</li>
</ul>

General Accounting

Billing and Invoicing

Accounts Payable

Accounts Receivable

Accounting

Freight Audit & Customer Billing Specialist

SUpost is the trusted online marketplace for university students. We launched over a decade ago and have grown into the largest used marketplace within the universities we serve. We believe trust is the heart of great e-commerce — and that students deserve a safer, friendlier place to buy, sell, and connect than the general internet. From textbooks to bikes to apartment listings to new friendships, SUpost is where the campus community comes together. Now we're ready to bring that magic to more campuses around the world — and we'd love to do it with you.

SUpost

Hi! I'm the founder of SUpost, the trusted online marketplace for the Stanford University community. We're the go-to spot where Stanford students buy and sell stuff, find roommates, score concert tickets, hire tutors, and connect with each other. Think of us as the friendly, university-only version of Facebook Marketplace, OLX or Craigslist — except people actually trust us.

We serve 131,000 users every year, we're profitable, and we've been around for over a decade. Now we're ready for our next adventure: expanding to more elite universities around the world — and we want you on the team to help make it happen.

This isn't a role where you'll be stuck in spreadsheets all day (though we do love a good spreadsheet). You'll be working directly with me, the founder, on the actual fun stuff that makes a startup grow.

What You'll Actually Do (the fun part)

<ul>
	<li>Business development — help us figure out which universities to launch in next and how to win them over</li>
	<li>Customer discovery — talk to real students, learn what they love (and hate), and bring those insights back to shape the product</li>
	<li>Product design input — share ideas on how the website should look, feel, and work for students</li>
	<li>Campus outreach — help us reach students at new universities and grow our community</li>
	<li>Founder collaboration — brainstorm, strategize, and execute together on growth experiments</li>
	<li>You'll learn what it actually takes to scale an online marketplace — not in theory, but by doing it.</li>
</ul>

Tools We Use

<ul>
	<li>Google Sheets &amp; Docs</li>
	<li>Dropbox Paper</li>
	<li>Telegram</li>
	<li>Zoom / Google Meet for video calls</li>
</ul>

Why This Role Is Awesome

<ul>
	<li>Direct mentorship from a Stanford grad (PhD, MS, BS — yes, all three!)</li>
	<li>Real ownership — you'll work on the things that move the needle, not coffee runs or busy work</li>
	<li>Fully remote — work from home, in your favorite hoodie</li>
	<li>Flexible hours — we care about results, not clock-watching</li>
	<li>Clear path to grow into Senior Operations, Team Lead, or Business/Strategy roles</li>
	<li>International team — you'll be working with people who genuinely care about building something meaningful</li>
	<li>Learn how startups really work — the messy, exciting, "we're figuring it out together" version</li>
</ul>

Who This Role Is Perfect For

<ul>
	<li>A curious, motivated early-career professional</li>
	<li>Someone who wants to build, not just check boxes</li>
	<li>A future leader who wants to grow alongside a startup</li>
	<li>Anyone interested in marketplaces, tech, business development, or product</li>
	<li>Ateneo and top-university graduates who want global exposure and real responsibility</li>
</ul>

Location

<ul>
	<li>Philippines (or wherever you call home)</li>
	<li>Fully remote (work from home)</li>
	<li>Open to future relocation opportunities</li>
</ul>

Salary

<ul>
	<li>Discussed during interview</li>
	<li>Base pay + performance-based incentives (because when we grow, you grow)</li>
</ul>

Perks &amp; Benefits

<ul>
	<li>Flexitime</li>
	<li>Work from home</li>
	<li>Mentorship &amp; career development</li>
	<li>Real startup experience (not the buzzword kind)</li>
</ul>

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