Concepcion Industrial Corporation (CIC) is a leading provider of consumer lifestyle and enterprise solutions in the Philippines. Established in 1962 by Jose Concepcion Sr., the company began as a manufacturer and distributor of Carrier air conditioning units. Over the years, CIC has expanded its portfolio to include a wide range of products and services designed to meet the needs of Filipino homes and businesses.

CIC operates through several subsidiaries, including Concepcion-Carrier Airconditioning Company (CCAC), Concepcion Durables Inc. (CDI), Concepcion Midea Inc. Philippines (CMIP), Concepcion Otis Philippines Inc. (COPI), Concepcion Business Services Inc. (CBSI), and Cortex Technologies Corporation (CTC). These subsidiaries offer products and services such as air conditioning, refrigeration, elevators, escalators, and small domestic appliances.

With a history spanning over six decades, CIC continues to be a trusted name in the industry, committed to improving the lives of Filipino consumers through innovative and reliable products.

Concepcion Industrial Corporation

Regional Service Engineer - Luzon 
Work Arrangement: Field 
Work Location: Around Luzon 
 
Accountabilities:

Support Service Agents, Authorized Product Installer (API) and Authorized Service Center (ASC) with product specification and presentation on NHVAC and HVAC products.

Provides Technical Training to all Installers, Technicians, ASC and Dealers.

Provides on-site technical support for NHVAC &amp; HVAC products.

Perform Customer Care Agents training on First Call Resolution (FCR).

Manages and oversees business partner’s performance.

Handles escalated VOC (Voice of Customers) cases from both Sales and Consumers.

Supports the service readiness of NHVAC products both ASC and parts availability.

Remind / Assist and Coordinate with Field Support Team to ensure on-time issuance of parts to Business Partners.

Tasked to conduct and make field inspection reports and troubleshooting on new and recurring field defects including VIP customer’s aftersales concerns.

Responsible in the defect verifications of dealer’s stocks thru the utilization of Business Partners.

Ensures all Service Directives and Bulletins are properly cascaded to all Business Partners in his area of responsibility.

Assist in Business Partner’s technical inquiries and other COMS related issues and concerns.

Tasked to conduct Audit of spare parts availability and returned defective parts from Business Partners and Spare Parts Distributors. Others.

 

Qualifications:

With experience in ASC Management

With Background in HVAC

Regional Service Engineer North Luzon

Financial Planning &amp; Analysis - Assistant Manager 
 
Overall Objectives:

Ensures that the Business Unit plan/forecast is coherent and incorporates the directions and expectations of the management. Any risk therein is identified and discussed with the Business Unit management so that appropriate programs is crafted to address it if not mitigate the impact

Keeps the Business Unit management well informed of what’s driving their financial performance and knowledgeable of any gaps and the impact that these gaps have in the delivery of their plan/forecast

Ensures that all SBU numbers are correct and consistent across all reporting systems

Key Responsibilities:

Planning &amp; Forecasting

Ensures that the plan/forecast embodies the latest direction of the management and if there are any changes, such changes are identified and quantified

Ensures that known gaps in actual performance are addressed if not mitigated in the plan/forecast

Identifies potential areas of concern and aggressively seeks information to understand why it is in the plan/forecast

Ensures the accuracy, completeness, and reasonableness of all plan/forecast requirements to complete the full financial roll-up in a timely manner

Ensures that the plan/forecast numbers are correct and consistent in all reporting systems

Secures all assumptions and directions used in building the plan/forecast as well as the details behind the plan/forecast numbers

Reporting and Analysis

Ensures that actual data are secured to the level that is relevant both in the vertical and horizontal analysis of the SBU and BU financials as well as in the reporting packages

Provides insightful analytics on what happened and how this compares with the latest estimate, plan, and last year figures

Identifies gaps in the financial performance and how these gaps will impact the delivery of the balance-of-year and full year numbers

Communicates and coordinates promptly any material deviation to plan/forecast and identifies any potential risks and/or opportunities as a result

Prepares and ensures that the monthly reporting package presents the correct figures and provides insightful analytics

Others

Practices continuous improvement on the planning, forecast, and reporting processes to leverage available tools and systems

Provides analytics as often as deemed necessary in the completion of a project/program

Shares expertise to other members of the FP&amp;A team

Education: BS Accountancy, BS Management, BS Management Engineering

Desired: MBA, CMA or CPA

Financial Planning & Analysis Assistant Manager

About the role 
We are seeking a motivated and organized SBU Profit and Cost Allocation Associate to join our growing team at Concepcion Business Services, Inc. on a contract basis. In this role, you will be responsible for supporting our cost accounting processes and analyzing financial data to help drive strategic business decisions. This is a project-based opportunity, based in our Muntinlupa City office in Metro Manila.

What you'll be doing

<ul>
	<li>Profit and Cost Allocation personnel is responsible for performing cost analyses. They are responsible for performing detailed analysis and research focused on the allocation of expenses to key legal entities.</li>
	<li>Analyze historical cost allocation detail, profit and cost analyses and produce Profit and Cost Analysis Reports, Profit and Cost Forecast Reports</li>
	<li>Perform monthly and year-end true ups of relevant profit and cost allocations (including Management Fee Allocation, Income and Cost Allocation)</li>
	<li>Analyze and report profit margins and prepare (monthly, quarterly and annual) cost forecasts</li>
	<li>Perform all other tasks as necessary and to assist the Financial Controlle</li>
</ul>

SBU Profit and Cost Allocation Associate Project Staff

Cortex Technologies Corporation is a wholly owned subsidiary of Concepcion Industrial Corporation, located in the Philippines. 

Cortex focuses on the design, development and commercialization of IOT solutions for the consumer and commercial/industrial sectors.

Cortex Technologies Corporation

Key Responsibilities:

<ul>
	<li>Process and manage customer sales orders in SAP, ensuring accuracy in pricing, quantities, delivery dates, and billing details.</li>
	<li>Monitor and track order status from entry to delivery, providing updates and resolving any order-related issues or delays.</li>
	<li>Coordinate with logistics, warehouse, sales, and customer service teams to ensure timely fulfillment and shipment of orders.</li>
	<li>Validate order data against customer agreements, promotions, and inventory availability.</li>
	<li>Maintain accurate records of orders, changes, cancellations, and customer interactions within SAP and related systems.</li>
	<li>Respond to inquiries from internal teams and customers regarding order status, stock availability, and delivery schedules.</li>
	<li>Support month-end closing and reporting activities related to order processing and delivery.</li>
	<li>Identify and escalate system or operational issues that impact order processing.</li>
	<li>Ensure compliance with company policies, pricing structures, and SOPs.</li>
</ul>

Order Management Processor

Key Responsibilities

Change Management

<ul>
	<li>Work with management and assist in the design and execution of strategies for implementing changes.</li>
	<li>Drive the change management process from planning to delivery of change management deliverables as well as to communicate changes to relevant stakeholders.</li>
	<li>Initiate and analyze proposed changes and assess the impact of changes on affected processes and applications.</li>
	<li>Assess change readiness and determine if the change is ready for release (go or no go)</li>
	<li>Review drafts and collaterals to be disseminated across relevant stakeholders and facilitate meetings to ensure alignment across these stakeholders.</li>
</ul>

Stakeholder Engagement &amp; Enablement

<ul>
	<li>Identify and map the stakeholders who will be affected by the change (directly and indirectly), and understand their needs, expectations, and concerns.</li>
	<li>Collaborate with process owners and HRS in identifying training needs for stakeholders who will be impacted by the change. • Manage/allocate resources to enforce change.</li>
	<li>Ensure that all process owners and stakeholders are duly trained and ready for the change.</li>
	<li>Monitor progress of stakeholders in the adoption of the change.</li>
	<li>Communication Management</li>
	<li>Communicate the purpose, benefits, and process of the change, and solicit feedback and input from the stakeholders. • Create a communication plan to ensure that stakeholders are aware of each step of the change process.</li>
	<li>Communicate successes, issues, modification, etc. to concerned stakeholders to ensure stakeholders’ support.</li>
</ul>

Change Governance

<ul>
	<li>Define methodology and framework of the Change Management team to align with the overall strategy and framework of the Change Management Office.</li>
	<li>Create and periodically update Change Management policies and procedures.</li>
	<li>Monitor and manage the day-to-day tasks and activities of the Change Management team</li>
	<li>Ensure complete documentation and proper tracking on all change initiatives.</li>
	<li>Prepare and submit regular report on the status of all change initiatives.</li>
	<li>Perform other tasks within the scope of the Change Management Office</li>
</ul>

Change Management Assistant Manager

Concepcion Business Services, Inc. (CBSI) is a subsidiary of Concepcion Industrial Corporation (CIC), a leading provider of consumer lifestyle and enterprise solutions in the Philippines.

Concepcion Business Services Inc.

Monthly FS Consolidation for Actuals

<ul>
	<li>Responsible in the cascade of Actuals requirements (this includes but not limited to changes/updates in the reports/timeline)</li>
	<li>Oversight on the Monthly Intercompany Confirmation of the group and ensure the Related Party Transaction (RPT) policies/process are properly implemented across CIC.</li>
	<li>Validates the completeness of requirements and accuracy of financials uploaded in the Financial Consolidation System</li>
	<li>Validates the accuracy of Eliminations or Adjustments in Consolidated FS</li>
	<li>Handles the submission of FS Package to CEO and CFO</li>
</ul>

Statutory Reporting

<ul>
	<li>Handles the drafting of quarterly and annual report for submission to PSE/SEC</li>
	<li>Monitors the progress of completion of audit requirements between Legal Entities and External Auditors to ensure the timeline on the finalization of Audited FS is within the deadline. </li>
	<li>Oversight on the reconciliation of RPT between Legal Entity's for BIR Form 1709 requirements up to submission of form to BIR.</li>
</ul>

Account's Reconciliation review with Legal Entities

<ul>
	<li>Assist the Corporate Controller on the review of Legal Entity accounts reconciliation reports</li>
	<li>Summarizes the observations and recommends internal controls to mitigate the risks</li>
</ul>

Management of Financial Consolidation System

<ul>
	<li>Handles the training for new hire/user</li>
	<li>Supports the Legal Entity's projects relative to the creation of reports in the system</li>
	<li>Manages the configuration for any changes in Org structure, cost centers, GL accounts, computation formula, elimination entries</li>
	<li>User Access Management including the review of the existing user access if all active</li>
	<li>Handles the renewal of subscription and negotiation of fees with AI account manager</li>
</ul>

Chart of Account Maintenance governance for FS Consolidation

<ul>
	<li>Leads the standardization of mapping of accounts based on statutory requirements</li>
	<li>Creates and cascades the guidelines relevant to account maintenance and creation, updates of COA, cost/profit center both in SAP and FS Consolidation System</li>
</ul>

Financial Analysis

Financial Reporting

Financial Modelling

Internal Audit

Reconciliation

Accounting

Bank Reconciliation

Financial Corporate Controller

Overall Objectives

The Channel Activations &amp; Innovations Manager plays a pivotal role in driving engagement and innovation across our sales channels. This position is responsible for orchestrating seamless activations, managing member communities, and supporting the HVAC Business Department in achieving strategic brand visibility, sales and distribution goals for both the Commercial AC (CAC) and Residential AC (RAC) products

Key Responsibilities 
 
Engage various HVAC Industry key stakeholders – Organizations, Consultants, Dealers and End Users – to build the Midea AC Brand through event sponsorships, activations, trainings, workshops, trips promotional activities and channel initiatives. Lead the registration, renewal, and ongoing engagement of Midea Club members. Foster a vibrant community through personalized outreach and value-driven interactions. 
 
Lead the development of HVAC and channel strategies and initiatives to engage and win with HVAC key partners and customers. Design and deliver impactful events, workshops, training sessions, activations and initiatives tailored for club members. Ensure each activation aligns with business objectives and enhances member experience.

Maintain consistent and compelling communication via newsletters, email campaigns, and social media. Craft messages that resonate with members and reinforce brand loyalty.

Partner with the sales team to amplify HVAC and NHVAC product visibility, project leads and generate project wins through channel and club-driven initiatives. Align channel and club activities with broader commercial goals to maximize market penetration. 
 
Generate Industry and Market Insights from various industry stakeholders, translating these into actionable strategies to help the AC and Commercial Sales Team and win in the market.

Collect, analyze, and act on member feedback to continuously refine activations, channel initiatives and club offerings. Translate insights into actionable strategies that elevate member satisfaction and business impact. 
 
Generate regular reports detailing activation, channel initiative and club activity metrics, membership trends, and event outcomes. Provide data-driven recommendations to enhance future activations.

Channel Activations & Innovations Manager

Role Overview:

As a Senior Specialist in Financial Statutory and Tax, you’ll play a critical role in ensuring the company’s financial compliance, reporting accuracy, and tax efficiency. You’ll collaborate with cross-functional teams, external auditors, and tax advisors to maintain financial integrity and optimize tax strategies.

Responsibilities:

<ol>
	<li>Tax Compliance and Reporting:

	<ul style="list-style-type: circle;">
		<li>Prepare and review tax returns: Ensure accurate and timely filing of corporate income tax, VAT/GST, and other relevant tax returns.</li>
		<li>BIR Tax Related Audits: Preparation of Tax Reconciliation and Schedules, Submission of Hard/Soft copies of Audit Documents and other BIR Audit Tasks</li>
		<li>Monthly/Quarterly/Annual Income Tax and Fringe Benefits Tax calculations</li>
		<li>Collection, monitoring and reconciliation of AR-CWT</li>
		<li>Issuance of CWT (2307) to vendors</li>
	</ul>
	</li>
	<li>Tax Treaty Relief Application and Tax Clearance Certification</li>
	<li>Tax GL Accounts Reconciliation Schedule – Preparation, Reconciliation and Presentation of Reports to Finance Head the movements and changes in the Balance Sheet Accounts related to Tax</li>
	<li>Cross-Functional Collaboration:
	<ul style="list-style-type: circle;">
		<li>Business partnering: Work closely with finance, legal, and operations teams to address tax-related matters.</li>
		<li>Other tasks that may be assigned from time to time in relation to the fulfillment of job objective.</li>
	</ul>
	</li>
</ol>

Tax Specialist

Purpose of the Role: Responsible for managing the end-to-end execution and delivery of customer project service commitments. This includes overseeing the complete service fulfillment process from order confirmation to completion, ensuring alignment between project requirements, service execution, and customer expectations. The role coordinates with internal teams and third-party providers, manages documentation and logistics, and ensures services are delivered accurately, on time, and in full compliance. Additionally, the role identifies service bottlenecks, disputes, or delivery risks and escalates them appropriately to maintain smooth operations. 
 
Key Accountabilities:

<ul>
	<li>Drive Process Efficiency and Customer Experience</li>
	<li>Ensure Customer Satisfaction</li>
	<li>Optimize Team Productivity</li>
	<li>Maintain Service Quality Standards</li>
	<li>Support Team Performance and Development</li>
</ul>

Project Fulfillment Lead

Concepcion Business Services Inc. is currently looking for highly motivated and driven students from Human Resources, Psychology and other Business courses to join our team as OJT/Interns.

Get the chance to apply your knowledge and skills in a real-world setting and gain valuable mentorship from industry professionals from iconic brands such as Carrier, Condura, Midea, Toshiba, Kelvinator, Otis, and Totaline.

HR Intern

The Records Officer ensures that accounting records are properly accounted and filed and there is enough storage for them. Acts as a document custodian in-charge of the proper safe keeping of documents and make certain compliance to the defined minimum retention policies and to ensure availability during internal and external audits.

Key Responsibilities

• Comply with the retention schedule and deals with archiving, storage and destruction of obsolete records.

• Control finance documents filing, retrieval upon receipt of an approved request and monitoring the return of retrieved documents

• Ensure completeness of the records based on the transactions extracted from the accounting system. • Perform other task that may be assigned from time to time by line manager.

• Continuously evaluate and improve records management processes to enhance efficiency and effectiveness.

Records Associate

Product Acquisition and Business Development

<ul>
	<li>Identify product gaps and recommend new product categories or lines to strengthen ConcepStore’s assortment</li>
	<li>Develop relationships with prospective brand partners and negotiate collaboration terms</li>
	<li>Drive product development by working closely with sourcing and supply chain teams</li>
	<li>Evaluate potential partners’ brand equity, alignment to ConcepStore’s values, and business viability</li>
	<li>Work with third-party brands to co-develop launch and marketing strategies</li>
</ul>

Product Strategy and Lifecycle Management

<ul>
	<li>Recommend price positioning strategies that align with consumer value perception and business profitability</li>
	<li>Monitor product performance and recommend lifecycle actions (e.g., expansion, refinement, or discontinuation)</li>
	<li>Coordinate with internal teams to ensure timely product onboarding and continuous availability</li>
</ul>

Volume Forecasting and Inventory Planning

<ul>
	<li>Forecast sales volumes for new and existing SKUs to support demand planning</li>
	<li>Align volume targets with marketing, sales, and operations teams</li>
	<li>Monitor inventory levels and proactively manage product availability to avoid overstock or stockouts</li>
</ul>

Marketing Integration and Execution

<ul>
	<li>Collaborate with the marketing team to develop launch plans and campaigns for new product acquisitions</li>
	<li>Ensure product value propositions are clearly translated in all online touchpoints</li>
	<li>Monitor campaign effectiveness and use insights to improve future product acquisition strategies</li>
</ul>

Competitive and Market Monitoring

<ul>
	<li>Stay abreast of competitor product launches, partnerships, and market movements</li>
	<li>Recommend acquisition and pricing strategies to maintain competitive advantage</li>
	<li>Provide regular insights and reports on trends, consumer behaviors, and category opportunities</li>
</ul>

Consumer Experience Alignment

<ul>
	<li>Ensure that acquired or developed products meet the expectations of ConcepStore’s core segments</li>
	<li>Gather and respond to consumer feedback and performance data to improve assortment relevance</li>
	<li>Support continuous enhancement of the overall online shopping experience through thoughtful product curation</li>
</ul>

Product and Category Growth Lead

About the role 
Concepcion Business Services, Inc. is seeking a skilled and detail-oriented RTR Compliance Associate to join our team on a contract basis. In this role, you will play a crucial part in ensuring our company's compliance with accounting regulations and standards. This is an excellent opportunity to contribute to the strategic objectives of a leading business services provider, with the flexibility of a project-based work arrangement.

What you'll be doing

<ul>
	<li>The RTR Controller will be the central point of contact for RTR for all audit requirements and will assist in audits by providing documentations needed.</li>
	<li>Assist in periodic, regulatory, compliance and other audits through gathering necessary documentations and additional requirements as needed in these audits</li>
	<li>Coordinate with auditors (external, internal, etc)</li>
	<li>Assist in collating audit requirements and maintaining documentations of such audits</li>
	<li>Maintain documentation of audit requirements and relevant reports</li>
</ul>

RTR Compliance Associate Project Staff

This role combines strategic thinking and creativity with data backed insights to build stronger customer relationships, using tools that help us understand, segment, and connect with people more meaningfully across different brands.

<ul>
	<li>Lead the planning and execution of lifecycle programs across onboarding, growth, reactivation, and win-back</li>
	<li>Use customer insights to shape timely, relevant, and personalized communications</li>
	<li>Steer the use of customer data and engagement platforms to deliver the right messages to the right audiences</li>
	<li>Collaborate with brand, content, and analytics teams to deliver campaigns that drive real impact</li>
	<li>Establish and monitor key lifecycle KPIs to optimize performance and improve customer connection</li>
</ul>

<ol>
	<li>Lifecycle Campaign Planning &amp; Execution</li>
</ol>

<ul>
	<li>Develop and manage communication flows tailored to different stages of the customer journey</li>
	<li>Design journeys that respond to behavior, preferences, and signals in real time</li>
	<li>Ensure all lifecycle messaging aligns with each brand’s voice, value proposition, and customer experience goals</li>
</ul>

2. Insight-Driven Personalization

<ul>
	<li>Analyze customer behavior and campaign performance to develop smarter targeting and messaging strategies</li>
	<li>Use segmentation and journey data to tailor communications to different customer groups</li>
	<li>Generate actionable insights to improve engagement, retention, and customer lifetime value</li>
</ul>

3. Platform Stewardship (Customer Tools &amp; Data)

<ul>
	<li>Manage day-to-day use of customer engagement and data platforms – where audiences are built, automations are set, and campaigns are deployed</li>
	<li>Ensure clean, usable, and integrated customer data to support relevant communications</li>
	<li>Work with marketing, digital, and tech teams to improve system flows and enhance message delivery</li>
</ul>

4. Cross-Functional Collaboration

<ul>
	<li>Partner with creative, brand, and channel teams to execute lifecycle campaigns that fit each platform’s objectives</li>
	<li>Align with analytics, eCommerce, and category teams to time communications with business activities and customer behavior</li>
	<li>Support integrated marketing plans with audience-first lifecycle strategies</li>
</ul>

5. Customer-Centric Strategy

<ul>
	<li>Champion a customer-first mindset, ensuring every message adds value and relevance</li>
	<li>Respond to customer feedback and behavior changes with adaptive lifecycle content</li>
	<li>Support all CTC platforms in delivering more thoughtful, personalized experiences</li>
</ul>

Consumer Lifecycle Assistant Manager

<ol>
	<li style="display: block;"> </li>
	<li>Participate in the development of the Internal Audit Plan</li>
	<li>Plan and perform operational, compliance, financial, and process audits</li>
	<li>Identify business process risks</li>
	<li>Develop testing methodologies to evaluate the adequacy of controls</li>
	<li>Document the results of evaluations</li>
	<li>Develop recommendations and reports based on audits and present these to Senior Management</li>
	<li>Produce reports that highlight problems and provide sound solutions to address the issues</li>
	<li>Monitor the progress of the audit engagement, the implementation of agreed action plans, and appraise the adequacy of corrective actions committed or taken to improve the deficient conditions noted in the audit report</li>
	<li>Maintain close coordination with other auditors and share information and techniques for better delivery of audit services</li>
	<li>Establish a satisfactory and harmonious relationship with audit clients</li>
	<li>Conduct audits with minimal disruption to the audit client’s day-to-day operations</li>
	<li>Strong time management and organizational skills</li>
	<li>Seek and aspire for continuous professional and personal development</li>
	<li style="display: block;"> </li>
</ol>

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