Purple Oven is a growing food company that takes pride in striving to provide customers with best-in-class products and genuine service. Throughout the years, the Company has steadily built and maintained relationships with its institutional clients and has established retail stores in different neighborhoods of the metro. Behind all the work is the Purple Oven team, composed of different personalities of food lovers, dedicated to reach the organization's goals of excellence and quality.

The Purple Oven Corporation

We are looking for leaders who can carry out manufacturing operations – from purchasing of materials, execution of efficient operations, ensuring the cleanliness and orderliness of the facility, and looks after the freshness and consistent quality of products. Someone who can come up with relevant and practical systems and policies that will help achieve the goals of the company.

 

Responsibilities include the following and may be assigned to a specific team:

<ul>
	<li>
	Purchasing – carries out successful purchasing of materials, equipment and services in a timely manner, while maintaining harmonious business relationships with suppliers and service providers.
	</li>
	<li>
	Production Planning - appreciates, understands, and desires to make daily manufacturing operations efficient and of consistent quality.
	</li>
	<li>
	Targets Analyst – appreciates and understands the value of analyzing historical data, setting and hitting sales targets to maximize opportunities and ensure freshness of products.
	</li>
	<li>
	Quality Assurance - innovates, implements, and reviews systems and policies that adhere to cleanliness and quality standards of the facility and people.
	</li>
	<li>
	Research &amp; Development – creatively comes up and executes new products, and improves existing ones, while ensuring food safety and quality, efficient production process, and maximizing resources.
	</li>
</ul>

Food Science and Manufacturing Specialist

The RISE mission is to accelerate internet in the Philippines—we do this by focusing on the overall customer experience as well as the actual internet service we provide to business clients. Transparency and openness are guiding principles of our customer experience.

Headquartered in Cebu City and with an office in Makati City, various teams across our group work to improve our services and technologies. If you apply and are successful you will be working with people who are fast acting and proactive while being encouraged to develop your proficiency and leadership.

You will be rated on your ideas and execution, which should ensure your career is as rewarding as what you put in. Benefits include full HMO after 6 months. 1 dependent after 1 year, 80% of a 2nd dependent after another year. Regularization review at 3 and 6 months.

Responsible Internet Sustainability Effort Inc. | RISE

<ul>
	<li>Identify qualified prospects from lead sources (SAQ, Marketing, Sales Operations, and other supporting teams)</li>
	<li>Saturate assigned sites, clusters, etc. for lead generation, potential business, promotional, and other business purposes</li>
	<li>Generate and nurture new leads for new business opportunities through various channels and utilizing brand collaterals</li>
	<li>Champion the RISE Brand to attract and develop client/business relations</li>
	<li>Contribute to the overall revenue of the Company by meeting individual and team targets as assigned</li>
	<li>Collaborate with relevant teams to promote and deliver RISE services</li>
	<li>Ensure strict adherence to up-to-date internal, external, and legal compliance and standards</li>
	<li>Maintain data integrity, sales pipeline, and sales processes in support of business goals</li>
	<li>Ensure consistent positive customer experience</li>
	<li>Other ad hoc tasks as deemed necessary and appropriate by the line manager to support the business</li>
</ul>

Account Manager

COMPANY OVERVIEW 

Primal Enterprises Corporation (PEC) was incorporated in 1988 and is one of the largest importers and distributors of automotive aftermarket products in the Philippines, supplying a range of globally-sourced automotive parts, accessories, electronics, and lubricants to key cities nationwide. Some of our popular automotive brands: 

●	VIC automotive filters from Japan
●	MAG 1 lubricants and chemicals from USA
●	Hi-Q brake pads and shoes from Korea
●	MA-FRA car care products from Italy
●	Deflector car accessories and many more

Beyond automotive aftermarket products, PEC is rapidly expanding into energy-saving devices and materials for architectural and industrial use, such as but not limited to:

●	Sunbloc architectural-grade ceramic window films from Korea
●	United Oil industrial lubricants from Singapore

WHY JOIN US? 

To support our expansion, we need highly motivated, self-driven individuals who go above and beyond what is expected and possess high initiative and integrity to grow with us. If you have what it takes, we look forward to having you on our team!

By being part of our team, you will have the opportunity to experience the following:

●	Development of critical work and interpersonal skills through working with a wide range of people in multiple departments within the company
●	Commitment to achievement of goals, quality products, and concern for all stakeholders
●	Ample benefits commensurate with level of work, including bonuses and health allowance (details to be discussed in job offers)


CHECK US OUT 

To understand more about what we do, check out our Facebook pages:

	Sunbloc Performance Window Films: www.facebook.com/SunblocWindowFilms 
	MAG 1 Philippines: : www.facebook.com/MAG1Philippines 
	MA-FRA Philippines: www.facebook.com/MaFraPhilippines 
	VIC Filter Philippines: www.facebook.com/VICPhilippines

Primal Enterprises Corporation

Position Overview:

We are seeking a dynamic and detail-oriented Supply Chain Associate / Import Buyer to join our growing team. The Supply Chain Associate handles communication with global suppliers and assists in the product development cycle. This role is essential in managing the end-to-end supply chain processes, particularly focused on international purchasing, vendor management, and ensuring timely and cost-effective importation of goods. The ideal candidate will have a solid understanding of global supply chains, procurement practices, and import regulations.

 

Key responsibilities include:

<ul>
	<li>Vendor Management: Identify and establish relationships with international suppliers and negotiate pricing, terms, and contracts.</li>
	<li>Purchasing &amp; Procurement: Manage the procurement of goods from international markets, ensuring the best quality, price, and delivery terms.</li>
	<li>Order Management: Place and track purchase orders, manage order confirmations, and resolve discrepancies with suppliers.</li>
	<li>Logistics Coordination: Coordinate shipments with freight forwarders, customs brokers, and suppliers to ensure timely delivery of imported goods.</li>
	<li>Import Documentation: Ensure all required documents (commercial invoices, bills of lading, certificates of origin, etc.) are accurate and compliant with international and local regulations.</li>
	<li>Inventory Management: Monitor stock levels and work with internal teams to ensure optimal inventory levels are maintained.</li>
	<li>Customs Compliance: Ensure adherence to all customs laws, regulations, and import/export guidelines, including tariff classifications and duty calculations.</li>
	<li>Cost Control: Analyze and manage procurement costs to align with budgetary goals and maximize savings.</li>
	<li>Vendor Performance Evaluation: Track supplier performance, delivery times, and quality, and work with vendors to improve service.</li>
	<li>Supply Chain Optimization: Continuously evaluate the supply chain processes and suggest improvements to enhance efficiency and reduce costs.</li>
	<li>Risk Management: Identify potential risks in the supply chain (delays, disruptions, etc.) and implement strategies to mitigate them.</li>
	<li>Cross-Functional Collaboration: Work closely with internal teams, such as sales, logistics, and finance, to ensure smooth operations and communication across the supply chain.</li>
	<li>Reporting: Prepare and present reports on procurement activities, supplier performance, and supply chain metrics.</li>
</ul>

Inventory Control

Persuasion and Negotiation

MS Office

Analyzing Data

Mathematics

Information Ordering

Import Department Buyer

PwC Philippines has been providing professional services in the Philippines for over 100 years. We stick to the highest quality standards in delivering audit and assurance, tax and advisory services within and outside the Philippines.



PwC Philippines

A career within Assurance Support services, will provide the opportunity to support our engagement teams and clients by providing advice and counsel on accounting, financial reporting, and strategic business issues. In joining, you’ll help ensure a complete and relevant exchange of information among our consultants and in turn with engagement teams and clients, provide experts advice on a variety of specific topics, support engagement teams in resolving complex issues, and supporting clients and their subsidiaries in evaluating the potential impact of accounting and reporting standard setting initiatives. You’ll develop strong relationships with our engagement teams and established audit clients and enhance our ability to meet greater investor expectations with the challenges of an increasingly complex business environment.

Responsibilities

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

<ul>
	<li>Use feedback and reflection to develop self awareness, personal strengths and address development areas.</li>
	<li>Delegate to others to provide stretch opportunities, coaching them to deliver results.</li>
	<li>Demonstrate critical thinking and the ability to bring order to unstructured problems.</li>
	<li>Use a broad range of tools and techniques to extract insights from current industry or sector trends.</li>
	<li>Review your work and that of others for quality, accuracy and relevance.</li>
	<li>Know how and when to use tools available for a given situation and can explain the reasons for this choice.</li>
	<li>Seek and embrace opportunities which give exposure to different situations, environments and perspectives.</li>
	<li>Use straightforward communication, in a structured way, when influencing and connecting with others.</li>
	<li>Able to read situations and modify behavior to build quality relationships.</li>
	<li>Uphold the firm's code of ethics and business conduct.</li>
</ul>

Senior External Audit Associate

<ul>
	<li>Advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing indirect taxes, dispute resolution, and global enterprise tax solutions</li>
	<li>Help our clients identify and reduce tax risks, meet compliance obligations, implement tax strategies that complement business and operational objectives, resolve disagreements with tax authorities, and manage tax accounting and reporting issues</li>
	<li>Engage in projects dealing with International tax, mergers and acquisitions, state and local tax accounting, regulatory processes, tax reporting and strategy</li>
</ul>

Tax Associate (CPA)

<ul>
	<li>Main responsibilities:</li>
	<li>Manages audit engagements in accordance with auditing and accounting standards</li>
	<li>Represents the firm to the staff and clients</li>
	<li>Prepares audit proposals ensuring that the audit plan is responsive to the client’s requirements and meets the established audit standards</li>
	<li>Manages and controls the execution of the audit engagement</li>
	<li>Reviews the working papers for each client to identify the client’s accounting problems / audit issues and ensures that the work performed is in accordance with the generally accepted auditing standards and accounting principles</li>
	<li>Trains the staff he/she supervises</li>
	<li>Evaluates and reviews the performance of the staff and discusses with them their areas of improvement</li>
	<li>Interviews job applicants and recommends the hiring of staff</li>
	<li>May be tapped to be a trainor/resource speaker for in-houses training programs</li>
	<li>May be assigned to do administrative tasks (e.g. Learning &amp; Development, Risk Management)</li>
	<li>Meets assigned revenue target</li>
</ul>

External Audit Manager

As a Manager, you will gain experience working across a range of sectors and different products, be responsible for coaching and developing more junior team members and have the opportunity to support the team's business development activities. You will have responsibility for managing client relationships on a day-to-day basis and access to a network of support to further your development. 

<ul>
	<li>Legal and institutional analysis of infrastructure projects </li>
	<li>Procurement options analysis. </li>
	<li>Project risk assessment. </li>
	<li>Drafting / review of complex infrastructure / EPC (engineering, procurement, construction) contracts. </li>
	<li>Coordinating with financial and/or technical teams. </li>
	<li>Bid management and evaluation. </li>
	<li>Infrastructure project implementation advice (including drafting of position papers / requests for Opinion to various government regulatory agencies) </li>
	<li>Contract disputes resolution </li>
	<li>PCAB (Philippine Contractors Accreditation Board) licensing </li>
</ul>

Legal Infrastructure Manager

SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and take ownership of their safety and wellbeing.

The SC app was launched in 2012 to solve a global problem. Reduce workplace injuries and help frontline workers get home safely to their families. Fast forward 7 years, and we have hundreds of thousands of workers in over 150 countries using our platform, conducting millions of inspections every month. We’re excited to have a largely untapped global market and ambitious goals to reach 100 million workers. We’re looking for talented and mission-driven people to drive that growth.

SafetyCulture

About the Role:

Assist our accounting department as it receives, processes, and collects on services rendered. Required to review account information, correct discrepancies, and ensure that accounts are properly billed and that payments are collected and applied. 

<ul>
	<li>Actioning emails received in the AR inbox via Kustomer (these can come from both external and internal parties)</li>
	<li>Assisting the sales team with customer requests received via Salesforce (Deal Support tickets).</li>
	<li>Assisting the sales team with the Sales Order Workflow process in SalesForce.</li>
	<li>Following up on payment of overdue invoices.</li>
	<li>Identifying payments received and applying these payments to our accounting and billing systems.</li>
	<li>Ad Hoc project work that may be assigned from time to time to assist with process improvement.</li>
</ul>

Accounts Receivable Officer

At the heart of our company lies a bold vision: to become the trusted, go-to provider of reliable and flexible business process outsourcing (BPO) services across Southeast Asia. We aim to be the leading partner for international businesses seeking to establish or expand their operations in the region—offering not just support, but true strategic collaboration.

Our foundation is built on four key pillars: Trust, Efficiency, Quality, and Tailored Service. These values are not just words—they are deeply embedded in our culture and serve as guiding principles in everything we do. They inform our decisions, shape our processes, and define how we engage with both our clients and our team.

Trust ensures transparency and accountability in our partnerships. Efficiency drives us to streamline operations and deliver measurable results. Quality is reflected in the standards we uphold in every project, while Tailored Service guarantees that every solution is crafted to fit each client’s unique needs.

Together, these pillars guide our journey and define our identity—not only as a service provider, but as a long-term partner invested in our clients’ growth and success.

Vericom Inc.

Who We Are:

We are a dynamic Business Process Outsourcing (BPO) with multiple sites and a bold vision for growth. Our leadership team is global, agile, and committed to building a high-performance culture where results matter and integrity drives everything we do.

 

About the Role:

We’re looking for a driven Business Development / Account Manager with solid experience in the IT / ITO, Managed Services industry to lead our international growth and manage high-value client accounts.

This is a commission-based role, ideal for someone who thrives on closing deals, building strategic relationships, and turning opportunities into revenue in a fast-paced, regulated environment.

If you're results-oriented, client-focused, and ready to be rewarded for your performance — we want to hear from you.

 

Key Responsibilities:

<ul>
	<li>Identify and pursue new business opportunities within the IT/ITO, Managed Services across global markets.</li>
	<li>Develop and execute go-to-market plans to penetrate new accounts and expand existing relationships.</li>
	<li>Conduct market research to stay ahead of industry trends, client challenges, and competitor activity.</li>
	<li>Lead the end-to-end cycle from prospecting and proposal development to deal closure.</li>
	<li>Serve as the primary point of contact for clients, ensuring alignment between client goals and company solutions.</li>
	<li>Nurture long-term relationships with key decision-makers and stakeholders across financial institutions, insurance companies, and fintech firms.</li>
	<li>Coordinate with internal teams to ensure seamless delivery and implementation of services or solutions.</li>
	<li>Collaborate with internal stakeholders to tailor solutions that meet industry-specific requirements.</li>
	<li>Ensure that service delivery complies with relevant financial regulations, data protection laws, and contractual obligations.</li>
	<li>Deliver progress reports, and maintain accurate records in CRM tools.</li>
	<li>Proactively identify upsell and cross-sell opportunities within assigned accounts to drive incremental revenue.</li>
</ul>

IT Business Development Specialist

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Area of Responsibility:

<ul>
	<li>Analyze client requirement, and design and develop effective technical solutions using Microsoft Dynamics Business Central.</li>
	<li>Collaborate with functional consultants to understand the business requirements.</li>
	<li>Customize and configure Dynamics Business Central to meet business needs, including the creation of custom functionalities and modules.</li>
	<li>Develop and implement integration solutions between Dynamics Business Central and other business systems (other D365 platform/apps, etc.) using APIs and middleware tools.</li>
	<li>Conduct unit testing and ensure that all solutions are working as expected and meet the client needs.</li>
	<li>Create comprehensive technical documentation, including system designs, technical specifications, and operational manuals.</li>
</ul>

Senior MS Dynamics Business Central Developer

Triplex Enterprises Inc, is among the top & biggest paper converters in the Philippines, with facilities located in Makati & Paranaque. We specialize in paper converting, roll slitting, rewinding, sheeting, and cutting. With 45 years of paper trading & converting experience, we import & convert various grades of paper & paper board for industrial, packaging, education, food service, consumer products, advertising, etc.

Triplex Enterprises Incorporated

Job Description

 
A Production Head ensures that manufacturing equipment and tools function 
properly and increase an organization’s efficiency. Their duties include building 
production schedules, making sure production processes stay within budgets and 
deadlines and reviewing the productivity of an organization’s manufacturing 
equipment.

 
For their daily tasks and performance evaluations, every member of the production 
team will reach out directly to the Production Head. Production Head will routinely 
interact with these team members to assist them in setting and achieving goals that 
raise their level of expertise, productivity, and efficiency.

 
Responsibilities 
● Supervise the entire main in-house production and ensure operation runs 
smoothly and in accordance with the right procedure. 
● Empower all In-House Superiors’ and Maintenance team to target the set 
goals from Production to Packaging up to Dispatching. 
● Ensure that all Supervisors will execute the workflow system. Put into action 
plans and strategies for the factory to be more systematic and organized. 
● Take responsibility in all activities that occur in the factory, monitoring of 
production, warehouse meetings and schedules, machine and equipment 
maintenance schedules, work schedules and budget maintenance and cost 
effectiveness of the factory and quality of products. 
● Ensure compliance of workers that they will abide by the Safety rule of the 
company. 
● Conduct performance reviews to all In House Supervisors and Maintenance 
personnel and ensure training needs and areas for improvement determined 
and attended. 
● Estimate cost and set the quality standards of the products inside the factory. 
● Check the selection and maintenance equipment. 
● Work with managers to implement the company’s policies and goals. 
● Perform other tasks that may be assigned by the Management.

Production Head

Job Description

<ul>
	<li>Drive and operate trucks.</li>
	<li>Follow instructions; locate and read location and road maps.</li>
	<li>Pre-inspect truck.</li>
	<li>Pick up goods and materials, verify loads for accuracy, and deliver them as instructed.</li>
	<li>Load and unload cargo.</li>
	<li>Responsible for basic vehicle maintenance; comply with all safe work practices, policies, and processes at all times.</li>
	<li>Complete and verify paperwork for accuracy</li>
	<li>Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.</li>
</ul>

Driving

Driving Skills

Delivery Driver

AboitizPower is the holding company for the Aboitiz Group’s investments in power generation, distribution, and retail electricity services. We are among the largest power producers in the Philippines, with a balanced portfolio of assets located across the country. We are also a major producer of renewable energy, with several hydroelectric, geothermal, and solar power generation facilities.

Driven by our purpose of “Transforming Energy for a Better World,” AboitizPower is a leading Philippine energy provider dedicated to building a sustainable and balanced fleet of generation capacities. We prioritize responsible operations and investments that support the country's energy transition goals, focusing on renewable energy sources for a cleaner future while improving our traditional assets to ensure the nation continues to grow.

We urge everyone to be vigilant against scams involving fraudulent employment offers with Aboitiz Power Corporation. To ensure your security, please correspond and refer to the official channels only.

1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower
4. Facebook: https://www.facebook.com/AboitizPowerCorporation
5. Tiktok: https://www.tiktok.com/@aboitizpowerofficial

AboitizPower

he position is responsible for the following:

<ul>
	<li>Selling and offering smart metering solutions and services</li>
	<li>Install, commission, and maintain smart meters at customer locations.</li>
	<li>Manage and analyze data from smart meters, ensuring accuracy and reliability.</li>
	<li>Configure and troubleshoot communication modules for seamless data transmission.</li>
	<li>Provide technical support to customers and internal teams on smart metering systems.</li>
	<li>Collaborate with cross-functional teams for system integration with existing infrastructure.</li>
	<li>Conduct testing and validation to ensure compliance with regulations and standards.</li>
	<li>Implement cybersecurity measures to safeguard smart metering data.</li>
	<li>Perform software and firmware upgrades on smart meters.</li>
	<li>Create and maintain comprehensive documentation for smart metering systems.</li>
	<li>Provide training sessions for field technicians and customer support teams.</li>
	<li>Stay updated on industry regulations and standards for regulatory compliance.</li>
	<li>Working directly with the sales team for different customer segments to map out customer solutions insights and opportunities</li>
	<li>Identify and assess Smart Metering, IoT, Automation, and SCADA technologies for potential application in our target customer base. Visit existing facilities to evaluate the practicality and feasibility of implementing these technologies.</li>
</ul>

Smart Metering Specialist

Get Hooked 360 is a Philippines-based digital marketing agency committed to drive businesses forward by making smart and creative campaign ideas come to life.

Our mission is to empower brands to succeed through practical, flexible, and efficient use of digital that transforms brand awareness to brand advocacy.

We offer end-to-end digital marketing tools and solutions to suit business needs. Strategy, creatives, media, community management and technology are developed in-house allowing us to offer our services with better flexibility, competitiveness and customization.

Why Work With Us?

Our strength lies in years of experience in corporate marketing, creative servicing and information technology honing our skills to understand your brand and business objectives and choose the right messaging, digital tools, and channel to strengthen your digital presence and get to your target market.

Be Part Of Our Team

Get Hooked 360 strives to nurture a healthy and supportive work environment where everyone can thrive, enjoy rewarding personal relationships and work according to their abilities.

Redefining the working environment of an agency, we believe that the role of both the management and its employees working together results in not only productive business outcomes but also relationships where the overall wellbeing of everyone is valued and encouraged.

We value malasakit and we have a heart for our customers and our people.

We believe that when we take care of our people, our people naturally takes care of our organization.

We love life within and beyond work.

Get Hooked 360, Inc.

The position assumes the functions of Management Accounting, performing cost accounting (recording, analyzing, and reporting business data for internal use) to support business risk assessment, budgeting, and service cost planning. This helps guide strategic decision making. He/she will conduct analyses to forecast, budget, and assess performance plans, presenting them to Departmental and Division Heads to assist in operational decisions.

Additionally, he/she will assist the Finance Head by handling delegated tasks such as preparing financial and performance reports, providing departments with budget updates, and reviewing internal controls to help maintain stability in departmental operations when the Finance Head is unavailable.

The primary role of revenue management is to maximize the business’s opportunities for revenue and profit. The Accounting Officer is responsible for compiling and analyzing data to inform pricing and profitability decisions. He/she also gathers data on the business and its competitors.

Summary

<ul>
	<li>Assist in planning and directing the activities of the finance and accounting department</li>
	<li>Oversee the preparation of financial performance reports required by the Execom and Department Heads</li>
	<li>Assist in overseeing day-to-day revenue management operations, including client costing, CE creation and uploading, and other transactions</li>
	<li>Provide insightful information to executives to support both long-term and short-term decision-making</li>
	<li>Prepare financial data and generate weekly, monthly, and annual reports</li>
	<li>Coordinate with internal clients to complete assigned tasks within the deadline</li>
	<li>Analyze discrepancies in financial reports and implement appropriate resolutions</li>
	<li>Assist Department Heads and DBMs in budget preparation and expense management activities, as necessary</li>
	<li>Perform other duties as assigned by the Admin and Finance team.</li>
</ul>

Accounting Officer

We are seeking a strategic, data-driven, and digitally-savvy Head of CRM to lead the end-to-end management of our customer lifecycle from acquisition to retention, through high-performing digital campaigns. This role will be pivotal in shaping how we connect with customers at every touchpoint by leveraging CRM technologies and tools, ensuring a seamless and personalized experience. 
 
The Head of CRM will not only drive strategy and execution but will also lead a growing team composed of managers and associates. Strong leadership and team development skills are critical, as this role will be responsible for coaching, performance management, and alignment of CRM efforts with broader business objectives.

Summary: 
 
CRM Strategy &amp; Lifecycle Management

<ul>
	<li>Own the full customer lifecycle journey: acquisition, onboarding, engagement, retention, and reactivation</li>
	<li>Develop and execute a comprehensive CRM strategy to drive customer growth, increase engagement, and maximize lifetime value</li>
	<li>Map and optimize the digital customer journey using data-driven insights</li>
	<li>Lead the development of data-driven customer segmentation models to support personalized communication, lifecycle marketing, and customer journey design</li>
	<li>Align segmentation with business objectives, including cross-sell/upsell, retention, and reactivation</li>
</ul>

Digital Campaigns &amp; Execution

<ul>
	<li>Plan, launch, and manage multi-channel CRM campaigns</li>
	<li>Oversee strategies for campaign segmentation, personalization, automation, and testing, ensuring tactical alignment with CRM goals and customer behavior insights</li>
	<li>Collaborate with relevant departments to ensure campaigns are brand-aligned and user-centric</li>
</ul>

Data Analysis &amp; Reporting

<ul>
	<li>Analyze customer sentiments, behavior, campaign performance, and funnel metrics to uncover insights and identify opportunities</li>
	<li>Build and present performance reports and dashboards to stakeholders</li>
	<li>Use A/B testing and other analytics techniques to optimize campaign outcomes</li>
	<li>Collaborate with other teams to interpret survey data, NPS, and qualitative feedback.</li>
</ul>

Tool &amp; Platform Ownership

<ul>
	<li>Manage and optimize CRM platforms including Zendesk and Sprout; oversee integration with other marketing and support tools</li>
	<li>Ensure proper tagging, tracking, and segmentation structures are in place</li>
	<li>Ensure CRM data practices comply with applicable data privacy laws and internal policies on consent, retention, and access.</li>
	<li>Collaborate with IT and Legal to safeguard customer data and manage permissions across channels and platforms</li>
</ul>

Revenue and Gross Profit Accountability

<ul>
	<li>Set, track, and deliver departmental revenue and gross profit targets</li>
	<li>Collaborate with relevant departments to ensure CRM efforts align with broader profitability goals</li>
	<li>Continuously optimize campaigns to improve cost efficiency, conversion rates, and customer value</li>
</ul>

Cross-Functional Leadership

<ul>
	<li>Serve as the internal CRM expert, collaborating closely with Marketing, PR, IT, Finance, and other teams to ensure alignment across customer initiatives.</li>
	<li>Lead and manage a CRM team composed of managers and associates, providing clear direction, performance management, and development plans.</li>
	<li>Drive a high-performance culture through effective delegation, mentorship, and cross-functional coordination.</li>
	<li>Champion CRM best practices across departments and build CRM capability within the organization.</li>
	<li>Train cross-functional teams on CRM best practices, platform use, and how to interpret lifecycle performance metrics 
	 
	Other related duties as required or assigned</li>
</ul>

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