SMX Convention Center is the premier venue for meetings and events in the country with over 38,000 sq.m. of leasable space. Under the flagship of SMX Manila are SMX Aura, SMX Bacolod, SMX Davao, Olongapo City Convention Center, SMX Clark, and two Trade Halls namely, Megatrade Hall and Sky Hall Seaside Cebu. For more information, please visit www.smxconventioncenter.com

SMX Convention Specialist Corp.

<ul>
	<li>Discussing sales contract details with the Director of Banquet and Events Services</li>
	<li>Planning the venue layout according to the number of guests and the type of event.</li>
	<li>Determining the number of table waiters and servers required.</li>
	<li>Supervising the placement of booths, tables, chairs, centerpieces, etc.</li>
	<li>Preparing work schedules and completing documentation in a timely manner.</li>
	<li>Answering customers' questions and accommodating special requests.</li>
	<li>Should exhibit extensive experience in managing banquets and delivering services within budget.</li>
</ul>

Event Services Supervisor

1. Receive queries, requests, and complaints from clients via phone call 
2. Provide appropriate response to clients and take appropriate action for each call 
3. Provide proper validation and pre-screening of requests 
4. Coordinate with appropriate resource for resolution of urgent concerns 
5. Analysis and handling of critical accounts with complaints 
6. First call resolution by:

<ul>
	<li>coordinating with Department Managers of concerned units</li>
	<li>monitoring of escalated complaints</li>
	<li>outbound calls to buyers to provide feedback on their concern</li>
</ul>

7. Assist calls of representatives handling VIP accounts 
8. Follow up customer calls where necessary 
9. Protect sensitive information that must not be disclosed to Clients/Non-Clients/Organizers 
10. Document all call information according to standard operating procedures

Customer Sales Assistant

1. Financials

a. Oversee and monitors the Gross Operating Profit (GOP) of the branch to achieve its yearly target.

b. Monitor the departmental expenses to control its usage and savings

2. Operations

a. Ensures that all LGU requirements (such as OSH, Fire Safety, etc.) are completed and updated

b. Ensures that the food and safety hygiene from all caterers are up to SMX standards

c. Handles current and new accounts and ensure consistent increase in revenue

d. Creates other revenue generating ideas for the branch

3. Customer Service

a. Ensure a high level of customer satisfaction by addressing client needs and concerns during events

4. Leadership

a. Collaborate with the VP - General Manager to develop and execute operational strategies aligned with organizational goals.

b. Oversees all team members and ensure their work satisfaction is up to their standards to control the retention percentage per year

c. Plans and coordinates with the team members to ensure their training requirement compliance and ensure their growth and development

d. Coordinates with the HR department for all recognition programs to motivate employees, including agency hires for their encouragement

5. Other tasks

a. Supports VP - General Manager in tracking strategic initiatives, projects, and activities

b. Prepare reports according to established formats and guidelines.

c. Other duties as assigned

Branch Manager

IT'S FRESH, IT'S HUGE, IT'S GREAT. That's the formula that made us the li'l burger joint that could. That's how we grew from a 20-seat, hole-in-the-wall with a three-man crew in 2009 to a seven-branch joint with a total of 500 seats ... and counting.

It all started with Zark and his rage at bland, fast-food burgers. Nobody wants to be in the dark when it comes to the stuff we chomp on! Zark has aways loved huge, greasy burgers. And he knew that was everyone's guilty secret. So he decided to share the joy... humongous burgers made from scratch and made to order.

Zark's--we're not just a food joint. We're a community of foodies who know what we want and dare to eat it! See a thousand of us happily lining up round the block during the famous Jawbreaker Day! Witness our famous food challenges, including the Tombstone, the baddest of the bad, so bad you need to sign a waiver. Visit with our strong Facebook community; read our burger rhapsodies and understand why we grew so fast on pure word-of-mouth.FRESH. HUGE. GREAT.

Zarks Burgers

<ul>
	<li>Achieves objectives by creating marketing and sales strategies.</li>
	<li>Prepares and completes the marketing action plan.</li>
	<li>Meets financial objectives by forecasting requirements and preparing annual budgets.</li>
	<li>Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions.</li>
	<li>Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertisements.</li>
	<li>Identifies marketing opportunities by understanding consumer requirements.</li>
	<li>Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities.</li>
	<li>Sustains rapport with key accounts by making periodic visits.</li>
	<li>Collects, analyzes, and summarizes data and trends.</li>
</ul>

Asst. Sale and Marketing Manager

The Duty Manager will play a pivotal role in ensuring facility management's seamless operation, focusing on sales culture, customer service, expense management, and financial success. The Duty Manager interacts with Guests and contributes to the first impressions of our Guests.

Duty Manager

Duties and Responsibilities:

<ul>
	<li>Actively/aggressively solicits business for SMX Davao from all market segments.</li>
	<li>Conduct quality sales calls</li>
	<li>Maintain an updated database of account in his/her area of responsibility.</li>
	<li>Maximize up‐selling opportunities whenever possible.</li>
	<li>Ensure the delivery of professional service to all clients at all times.</li>
	<li>Actively participates in organizing and in the actual implementation of sales programs an activities, (i.e. sales blitzes, cocktails, parties and luncheons) for top accounts, sales promotion, etc.</li>
	<li>Implement all sales action plans related to his/her market area as outlined in the Marketing Plan.</li>
	<li>Attend all sales and marketing meetings, briefings and other related activities.</li>
	<li>Assist the SM Hotels in their Sales and Marketing efforts through cross selling</li>
	<li>Provide management with information regarding client satisfaction and activities of competitors.</li>
	<li>Arrange site inspections of facility.</li>
	<li>Perform all duties and responsibilities in a timely and efficient manner in accordance with established facility policies to achieve the overall objectives of the position.</li>
	<li>Keep updated with client relationships and overall business goals through close coordination with Event Manager.</li>
	<li>Maintain close communication with the National Sales Manager in negotiation process of their accounts.</li>
	<li>Maintain professional business confidentiality.</li>
	<li>Perform related duties and special projects as assigned.</li>
</ul>

Sales Manager

SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and take ownership of their safety and wellbeing.

The SC app was launched in 2012 to solve a global problem. Reduce workplace injuries and help frontline workers get home safely to their families. Fast forward 7 years, and we have hundreds of thousands of workers in over 150 countries using our platform, conducting millions of inspections every month. We’re excited to have a largely untapped global market and ambitious goals to reach 100 million workers. We’re looking for talented and mission-driven people to drive that growth.

SafetyCulture

As a Manager of Customer Success, you’ll lead a team of Customer Success Managers who are each responsible for driving success across large portfolios of AMER-based customers. Your team will focus on customer retention, adoption, and use-case growth by leveraging data-driven insights and scalable customer engagement strategies. You'll coach your team to deliver efficient, high-impact engagement — helping customers realize measurable improvements in safety, productivity, and operational excellence.

Manager of Customer Success

Society has changed but the healthcare system hasn’t. The evidence is undeniable – long wait times, rising out-of-pocket costs, inefficient systems, out-of-date attitudes, issues of access, the list goes on. Clearly, the system is failing us, so we’ve decided to fix it.


About Eucalyptus (or ‘Euc’)

Eucalyptus is a collective of digital healthcare clinics (Juniper, Compound, Pilot, Kin & Software) solving the world’s biggest healthcare challenges from obesity to fertility and longevity.

In just 5 years, we’ve already…

🚀 Launched 5 demographically tailored brands and facilitated over 1 million medical consultations worldwide.

🌍 Built a team of approaching 500 Eucalypts in 6 countries (🇦🇺🇬🇧🇩🇪🇯🇵🇵🇭🇿🇦) consisting of medical practitioners, engineers, operators and many more functions!

💰 Raised over US$100M funding from the same investors who backed Canva, Uber, and AirBnB.

Since launching, we’ve grown fast to support millions of patients. In 2024 alone…

In the UK we grew from 5,000 to ~30,000 patients , received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 45 to 165.
Globally, grew revenue by >120% YoY, while reducing cash burned by 90% YoY and grew our valuation to >$500M USD, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe and AirBnb.

… and we’re just getting started! Read more about our mission to change healthcare here.


Working @ Euc

Life is short, so we’ll be frank - fixing healthcare is hard. Like, really hard. That’s why we work smart, AND hard.

If you’re brave enough to….

💬 open yourself to lots (and we mean LOTS) of feedback,

🏃 sprint - not walk, towards your professional and personal growth,

🥰 deeply care about our patients, and those you work with,

… here’s what we can promise in return…

You’ll be supported to accelerate your career - Regular feedback (sometimes daily 😅) alongside our annual performance reviews, a professional development budget, and the mentorship and buddies to ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential.
You’ll work with others who are incredibly passionate about what they do - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given the opportunity to tackle interesting problems to tackle interesting problems, and work amongst people who care deeply about our patients.
You’ll make impact faster than you ever could have imagined - We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else.

We also offer a range of benefits including a MacBook for Work, an awesome space in Makati to work with your peers, generous vacation and sick leave policies, health insurance, transportation allowance and 13th month pay in addition to all the regular statutory benefits (SSS, PhilHealth, and HDMF). Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here.


What’s next?

Since reaching over 60,000 patients globally through our weight management program, our goal in 2025 is to extend access to our core treatment program to over 100,000 patients, whilst launching into new conditions, demographics and geographies as we move towards our vision of creating a preventative healthcare ecosystem.

We’re going to build the world’s largest international digital healthcare company. This will be really hard to do, but very rewarding and possibly, the adventure of a lifetime with some of the best operators you will ever work with. If that gets you excited, let’s talk.


Why you should join Euc

• Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. You’ll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
• We’ll have your back when you need us the most - You’ll be able to lean on a range of leave offerings to support you when needed from Day 1, this includes: sick, maternal/paternal, compassionate, and vacation leave. Personal health days leave and budget to encourage you to take care of your well-being. A reliable health insurance provider accredited by major hospitals, clinics, and diagnostic centers nationwide, plus coverage of up to two dependents. Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF), and 13th month pay. Also, transportation allowance to support your expenses when reporting to our Makati office.
• We will invest in your career - You’ll get access to an annual professional development budget and additional leave credits, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows.
• We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You’ll **spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way


At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

EUC MANAGEMENT PTY LTD

<ul>
	<li>Support our clinics’ patients through a range of conditions, via email and phone</li>
	<li>Support our markets in rotating shifts </li>
	<li>Collaborate remotely and liaising with our doctors, pharmacies and delivery partners</li>
	<li>Identify opportunities to improve our products, processes or service</li>
</ul>

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