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IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

Join our growing team!

Are you a driven sales professional who enjoys meeting new people, building relationships, and turning opportunities into successful partnerships?

iMPACT Training &amp; Consultancy Services is looking for a Business Development Officer to help us acquire and grow partnerships with businesses in the food, restaurant, bar, retail, and service industries.

This is a great opportunity for someone who is confident, goal-oriented, and comfortable speaking with business owners and decision-makers.

What You'll Do:

<ul>
	<li>Identify and generate leads through phone, online research, field visits, events, and other sales activities.</li>
	<li>Meet with restaurant owners, managers, and business decision-makers to present solutions and close partnerships.</li>
	<li>Manage the sales process from initial contact through negotiation, contract signing, and onboarding.</li>
	<li>Build and maintain strong relationships with merchant partners.</li>
	<li>Conduct merchant onboarding and training, ensuring requirements and documentation are complete.</li>
	<li>Identify opportunities to help partners grow through promotions, business expansion, and additional products and services.</li>
	<li>Work closely with internal teams to address partner needs and ensure a positive client experience.</li>
	<li>Track account information, follow-ups, and performance while working toward individual and team targets.</li>
</ul>

Business Development Officer

Account Management

<ul>
	<li>Oversee key SMB partner accounts and cultivate long-term, trust-based relationships</li>
	<li>Consult with partners to assess their needs and articulate the benefits of the partnership</li>
	<li>Drive partner growth and revenue through targeted promotions and expansion initiatives</li>
	<li>Assess partner business requirements and tailor product solutions accordingly</li>
	<li>Suggest suitable company products and services to enhance partnership value</li>
	<li>Assist with collections activities to maintain compliance standards</li>
	<li>Ensure account records are accurate, complete, and regularly updated</li>
	<li>Keep up to date with product knowledge, service offerings, and market developments</li>
	<li>Research industry trends and gather competitive insights</li>
	<li>Champion the client's interests to enhance their overall partnership experience</li>
</ul>

Client Management

<ul>
	<li>Attend and contribute to meetings involving clients and merchant partners</li>
	<li>Act as the point of contact between clients and merchant partners for project-related matters</li>
	<li>Compile and deliver reports as required by clients</li>
	<li>Perform on-site visits regularly to oversee day-to-day operations</li>
</ul>

Associate Project Lead

<ul>
	<li>Reach out to potential merchants and business partners through outbound calls using qualified leads.</li>
	<li>Present and explain project offerings through engaging sales pitches.</li>
	<li>Identify new business opportunities through lead generation and basic market research.</li>
	<li>Schedule meetings and presentations with merchant owners, managers, and decision-makers.</li>
	<li>Follow up with prospects, build relationships, support negotiations, and help facilitate contract completion.</li>
	<li>Coordinate successful partnerships with the onboarding team.</li>
	<li>Assist in collecting and verifying partner information and onboarding documents.</li>
	<li>Support merchant partners with updates, including menu changes, content updates, and photo uploads, when needed.</li>
	<li>Communicate partner concerns and feedback to the appropriate supervisors.</li>
	<li>Collaborate with internal teams to ensure smooth service delivery and a positive partner experience.</li>
	<li>Meet individual and team performance targets and participate in team meetings and improvement initiatives.</li>
</ul>

Telemarketer

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

Job Description:

<ul>
	<li>
	Supports the translation of user requirements from SBC's business unit into software requirements to ensure the applications adequately meet their needs
	</li>
	<li>
	Designs, develops, tests, debugs, maintains and improves IT business applications as a member of the engineering team
	</li>
	<li>
	Delivers API solutions that streamline, simplify and improve SBC's operations/products; Produces fully functional, robust and scalable code which is well written/documented
	</li>
	<li>
	Develops software and tools in support of design, infrastructure and technology platforms, including operating systems, compilers, routers, networks, utilities, databases, cloud-based and Internet related tools
	</li>
	<li>
	Scales system sustainably through mechanisms like automation, and evolves systems by motivating changes that improve reliability and velocity.
	</li>
	<li>
	Researches, trains and advocates novel technologies and tools to ensure the latest trends and developments are considered as part of SBC's tech platforms, applications and etc.
	</li>
	<li>
	Supports a positive and collaborative digital delivery culture with a philosophy of continuous improvement, development, innovation and excellence, while remaining in compliance with the bank’s policies and procedures and upholding the highest standards of professional conduct.
	</li>
</ul>

Full Stack Engineer

First Datacorp (FDC) has proudly served the industry for over 40 years, delivering innovative and world-class solutions and services across various domains. Our expertise spans Modern Workplace, Infrastructure Modernization, Data and AI, Customer Experience, Governance and Risk Management, Enterprise Automation, and Enterprise Security.

Our vision is to be the foremost Filipino Information Technology company creating and delivering innovative and world-class solutions and services for the Philippines and beyond.

We believe that a strong IT governance and information backbone is key in our goal to improve and grow our clients’ businesses. As an Information Technology partner with a successful track record and a long-term vision, we can provide the building blocks in shaping your adaptive and agile business.

We are a team of highly qualified professionals with world-class IT technologies to help address your business challenges.

First Datacorp

The Microsoft Licensing Specialist provides expert guidance on Microsoft licensing programs, subscriptions, and agreements. This role works closely with customers, sales teams, and Microsoft partners to ensure accurate licensing recommendations, compliance, renewals, and optimization of Microsoft solutions.

Key Responsibilities

<ul>
	<li>Advise customers on Microsoft licensing and cloud subscription options.</li>
	<li>Prepare quotations, renewals, and licensing recommendations.</li>
	<li>Ensure compliance with Microsoft licensing policies and agreements.</li>
	<li>Support sales opportunities through licensing expertise.</li>
	<li>Manage subscription renewals and customer licensing records.</li>
	<li>Stay current on Microsoft licensing updates and partner programs.</li>
</ul>

Microsoft Licensing Specialist

Prepare, record, and maintain accurate financial records in compliance with accounting standards and tax regulations. Ensure the timely preparation of financial reports, proper documentation of transactions, and the integrity of accounting data. Support month-end and year-end closing activities while ensuring adherence to company policies and regulatory requirements.

Accounting Associate

General Accounting Associate

Ardent World Inc. is the product of a passionate desire to bring quality, affordable skin care solutions to every one, and abide by a few basic quality parameters: soap should not dissolve into mush, lotion should draw in smoothly, shampoo should never leave your scalp itchy and oils should truly nourish the skin. 

We combine passion with science and in-depth analytics to bring products to market that people can feel and see the difference. AWI was incorporated in 2002 and is part of a group of companies engaged in Personal Care and Retail Vanity Products. 

Ardent World Inc.

Essential Job Functions:  

<ol>
	<li>Create written documentation and procedures for application testing and compliance. </li>
	<li>Perform extensive destructive test to challenge the specification of the packaging. </li>
	<li>Collaborate with team to understand product changes and QA testing requirements to deal with issues/defects in a timely manner. </li>
	<li>Create operation manuals and training materials that outline operation processes </li>
	<li>Discussing the CAPA and pushing for recommendations to Suppliers, Management and stakeholders in acceptance of standards. </li>
</ol>

Technical Services Associate

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

<ol style="list-style-type: upper-alpha;">
	<li>Service desk &amp; case handling </li>
</ol>

<ul>
	<li>Receive, qualify, prioritise and resolve cases; document findings and actions in the ticketing system and maintain accurate time entries.</li>
	<li>Work to agreed SLAs in an interrupt-driven environment; escalate with complete diagnostics (logs, repro steps, impact).</li>
	<li>Follow ITIL-oriented processes for classification, prioritisation, escalation and documentation.</li>
	<li>Maintain professional, service-oriented communication with users and customer contacts, including proactive status updates.</li>
</ul>

<ol style="list-style-type: upper-alpha;">
	<li> Workplace &amp; identity operations </li>
</ol>

<ul>
	<li>Endpoint management: device enrolment, policy and compliance, update and hardware fault handling, remote reset, Cloud PC provisioning.</li>
	<li>Identity and access administration: users, groups, roles, access policies and permissions within agreed approval paths.</li>
	<li>Microsoft 365 administration: Exchange Online and shared mailboxes, SharePoint and OneDrive permissions, Teams.</li>
	<li>Execute joiner, leaver and change requests end to end, including audit-relevant evidence.</li>
</ul>

<ol style="list-style-type: upper-alpha;">
	<li> Security hygiene &amp; licence administration </li>
</ol>

<ul>
	<li>Patch and vulnerability management cycles, e-mail quarantine review and alert triage against documented runbooks; escalate anomalies.</li>
	<li>Licence and subscription administration: assignments, entitlement checks, renewals and vendor support cases.</li>
</ul>

<ol style="list-style-type: upper-alpha;">
	<li> AI-enabled working &amp; documentation </li>
</ol>

<ul>
	<li>Use Microsoft 365 Copilot and approved AI tooling in daily case handling, drafting and troubleshooting, within the applicable AI usage and data protection rules.</li>
	<li>Identify repetitive tasks suitable for automation or AI assistance and propose them.</li>
	<li>Produce and maintain knowledge base articles and runbooks for recurring tasks, including AI-assisted drafting with own review before publication.</li>
	<li>Support users and colleagues in adopting AI tooling for everyday workplace tasks.</li>
</ul>

Managed Workplace Services Engineer

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

Our client is looking for a Client Services Coordinator who will be acting as first point of contact for all new client enquiries, new clients reporting and providing exceptional level of client service.

Accountabilities &amp; Tasks

<ol>
	<li>Client Service

	<ul>
		<li>Undertake all new client enquiries, respond in a timely manner, and identify if we can assist them (Phone calls, Walk-in new clients, contact emails, website, new enquiries via all social media platforms, claims check and lawyer referrals.)</li>
		<li>Ensure all new clients have a first call resolution where possible.</li>
		<li>Book in the new client after discussing relevant questions, enter the client’s details into the system and enter each client into the report.</li>
		<li>Provide a one-on-one client service that is tailored to each client with a high level of confidentiality.</li>
		<li>Prepare new client packs with authorities to be ready for when the client has their face-to-face appointment</li>
	</ul>
	</li>
	<li>Process monitoring and improvement
	<ul>
		<li>Identify gaps and support the enhancement of the new client enquiry module in Law Master when needed.</li>
		<li>Collect and monitor client referral intelligence across all sites/departments.</li>
		<li>Ensure the referral channel list is accurate and up to date.</li>
		<li>Prepare reports as requested by partners and management.</li>
	</ul>
	</li>
	<li>Training
	<ul>
		<li>Support in the training of the new client enquiry module to new and existing employees</li>
	</ul>
	</li>
</ol>

Relationship Management

Record Keeping

Attention to Detail

Problem Solving

Critical Thinking

Communication Skills

Customer Service | Claims

Toyota Motor Philippines Corporation (TMP) is the largest automotive company in the country, with the widest vehicle line-up of 26* Toyota models and 12* Lexus Models. It has 75* dealers nationwide, including Lexus Manila, Inc., for its sales distribution and service centers.

TMP was incorporated on August 3, 1988 as a joint venture of GT Capital Holdings, Inc., Toyota Motor Corporation, and Mitsui & Co., Ltd.

TMP's head office and manufacturing plant are located inside the 82-hectare Toyota Special Economic Zone (TSEZ) in Santa Rosa City, Laguna. TSEZ is also home to several investors performing strategic roles in the manufacture and export of automotive products to ASEAN, Japan, and other parts of the world. TMP’s marketing operations are present at the 28th and 31st floors, GT Tower International, Makati City. Its logistics facility for imported vehicles, the Batangas Vehicle Center (BVC), is located in Batangas City.

TMP operates its head office and manufacturing plant within the 82-hectare Toyota Special Economic Zone in Laguna. The facility assembles the Vios, Innova, and Tamaraw models and has an annual production capacity of 60,000 units. The company’s marketing operations are present at the 28th and 31st floors, GT Tower International, Makati City. Its logistics facility for imported vehicles, the Batangas Vehicle Center (BVC), is located in Batangas City.

TMP operates with nine (9) organizational units: Affiliate Operations Support & Audit, Comptrollership, Corporate Affairs, General Administration, Manufacturing, Marketing, Purchasing, Treasury, and Vehicle Logistics.

The company’s manpower is composed of over 4,300 Team Members (regular and outsourced).

—

*as of October 2025

Toyota Motor Philippines Corporation

Toyota Motor Philippines is looking for an Automotive Engineer to join our Technical Service Department based in TMP's satellite office located in Toyota Mandaue South, Cebu.

The Automotive Engineer is a member of the Repair Support Section that is responsible for providing technical assistance to Visayas dealer network for hard to diagnose cases.

In this role, you are expected to be a domain expert in data analysis and technical report writing and presentation.

Your role and responsibilities: 

<ul>
	<li>Provide repair support to Visayas dealer network for complex vehicle issues through remote diagnostics or on-site visits.</li>
	<li>Creation of Technical Report for assisted cases and Field Evaluation Report for safety related cases.</li>
	<li>Coordination with Toyota Internal Affiliates regarding Customer Handling and Marketing activities.</li>
	<li>Work jointly with Toyota Regional Affiliates and Dealer Network to enhance repair assistance programs.</li>
	<li>Facilitate serviceability Kaizen request to Regional affiliates as part of market concern improvement.</li>
</ul>

Our perfect match:

<ul>
	<li>Candidate must possess at least Bachelor's/College Degree in Mechanical Engineering or Automotive Engineering.</li>
	<li>MUST HAVE 2 to 3 years experience in Automotive repair and diagnosis.</li>
	<li>MUST HAVE a valid Philippines Driver's License.</li>
	<li>Candidate must be a resident of Cebu province.</li>
	<li>You can make customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.</li>
	<li>You have achieved a satisfactory level of technical and professional skill or knowledge in position-related areas and are keeping up with current developments and trends in areas of expertise.</li>
	<li>You are capable of clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li>
	<li>You effectively manage your time and resources to ensure that work is completed efficiently.</li>
	<li>You can maintain stable performance under pressure or opposition (such as time pressure or job ambiguity); handle stress in a manner that is acceptable to others and to the organization.</li>
</ul>

Automotive

Field Service Engineer

KPS Alarms started in 1990 with humble roots, Kirk (President) had a big dream to protect and enhance lives while growing KPS Alarms into one Californias largest Fire, Security, and Technology service providers. Adding on to the growth... In 2011, KPS Fire Sprinklers was launched. Since then, our founder and CEO has helped shape our results-driven culture for both companies, leading KPS Alarm to CEPro 100's #5 by volume on the top 100 list of national integrators.  This dream of protecting and enhancing lives continues with our dedicated team of professionals.  Together, they make it happen for thousands of valued customers. 

T

KPS Alarms, Inc

Duties

<ul>
	<li>Answer inbound customer calls professionally and efficiently</li>
	<li>Provide exceptional customer service while maintaining a positive attitude</li>
	<li>De-escalate customer concerns and resolve issues calmly and effectively</li>
	<li>Accurately document customer interactions and account activity</li>
	<li>Manage multiple systems and tasks simultaneously while on active calls</li>
	<li>Communicate clearly with customers regarding services, scheduling, and account information</li>
	<li>Maintain confidentiality and professionalism at all times</li>
	<li>Follow company procedures and customer service standards</li>
	<li>Collaborate with team members and management to improve customer experience</li>
</ul>

Customer Care

•  Identify and assess customers’ needs to achieve satisfaction 
•  Maintain accurate information and records in Medallion, CMS, and various portals. 
•  Handle customer complaints, provide appropriate solutions and alternatives, and reduce customer attrition. 
•  Be familiar with current KPS promotions and equipment pricing to offer upgrades and convert white glove accounts to monitored accounts. 
•  Keep records of customer interactions, process customer accounts and file documents. 
•  Handle technician requests to reduce unnecessary overtime and return trips. 
•  Other duties and responsibilities as assigned by the Manager.

Customer Support Interface 
•  Cultivate strong relationships with internal staff, customers, and builder personnel to enhance collaboration and project success. 
Other Support Services as Needed 
•  Options Coordination for new projects – Work with PC’s on starting to train on Floorplan, STX set up and verifying options in MD Project. 
•  Outbound / inbound phone support as needed 
•  Other various admin duties as needed

Remote Customer Service Representative

MAKE YOUR BEST CAREER MOVE YET!

Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work!


ABOUT US

Sprout Solutions is a software-as-a-service (SaaS) company that aims to deliver the best automated HR and payroll solutions for the Philippines. We want to help all types of businesses grow with our suite of cloud-based HR and payroll software to streamline and simplify processes.

Here at Sprout, we want people who are driven to make things better than they were before. We desire individuals who are brave and courageous to bring positive change, no matter how small or big it is. We are committed to revolutionize the Philippine economy by building world-class software with the power of local talent.


SPROUT CULTURE

Sprout’s mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best. Despite that, we’re proud to say that Sprout has one of the most fun work cultures in the country!

We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward.


FUN THINGS WE DO

Weekly fun things:
Being fit and healthy is a top priority at Sprout! Healthy lunch Mondays, Muay Thai Tuesdays and Thursdays, Wellness Wednesdays – these are the things we do every week! We also have sports programs like basketball and badminton, as well as weekly free massage and Zumba sessions for all employees. We’re also proud to have a CEO who’s also a professional Muay Thai fighter – how cool is that?

Sproutings (Sprout Outings):
Here at Sprout we prioritize our employees’ well-being – that’s why we go on trips outside the city twice a year to unwind, relax, and bond together. All of us work hard for most of the year, which is why we love to explore the outdoors and chill out whenever we can!

Monthly gatherings:
To celebrate our company milestones and career achievements, we gather around every month over food and drinks. There’s a different theme every month which brings out talent and creativity in everyone!

--

JOIN US TODAY!

We’re excited to know you and see how you fit with Sprout!

Send in your application and we’ll get back to you soon. :)

Sprout Solutions

<ul>
	<li>Own IT service management operations</li>
	<li>Oversee incidents, requests, and escalations</li>
	<li>Track service performance and IT metrics</li>
	<li>Improve support processes and service quality</li>
	<li>Lead and develop the service management team</li>
	<li>
	Experience with scripting, APIs, and automation
	</li>
</ul>

Service Management Manager

We are the Manila shared services hub for an Australian kitchenware retailer operating 30 stores, a national warehouse, and a growing ecommerce business. Our Manila team supports Finance, Marketing, Buying, Planning, Customer Service, and Technology — and we are growing.
 We offer extremely competitive compensation and benefits in accordance with skill levels and qualifications, and provide a warm, healthy work environment in Pasig City's central business district.

 Kitchen Warehouse (http://www.kitchenwarehouse.com.au) is Australia's #1 Online Retailer for top quality kitchen and homewares.

Suitestudio Operations Inc.

Kitchen Warehouse is Australia's leading kitchenware retailer, and our Manila office is the offshore hub supporting our Australian stores and online business. As a Customer Service Representative, you are the first point of contact for our customers, helping them across email, live chat and calls. You will resolve enquiries, process returns, and coordinate with suppliers, stores and our despatch team to deliver a smooth, accurate and genuinely helpful experience for every customer.

What you will do

<ul>
	<li>Assist customers with enquiries submitted through email, live chat and calls.</li>
	<li>Process customer returns accurately and on time.</li>
	<li>Communicate with suppliers regarding product queries and warranty claims.</li>
	<li>Communicate with stores regarding customer orders and enquiries.</li>
	<li>Review orders and advise customers of progress or action taken.</li>
	<li>Communicate with Warehouse Despatch in regard to customer orders.</li>
	<li>Liaise with and assist the Customer Service Support Officer.</li>
	<li>Liaise with Australia Post regarding delayed or missing parcels.</li>
	<li>Identify customer complaints and escalate to the Customer Service Team or Customer Service Manager as required.</li>
	<li>Follow procedures, guidelines and policies accurately to complete assigned tasks.</li>
	<li>Perform data entry across a number of platforms.</li>
	<li>Work hours and days based on the requirements of the business (for example, Sunday to Thursday between 6am and 8pm).</li>
	<li>Assist with other additional tasks as required.</li>
	<li>Sign in Bonus : Php 10,000</li>
</ul>

Customer Service Officer


Talento Solutions Inc. is a Philippine-based, full-service workforce solutions provider committed to helping organizations build high-performing teams through innovative, scalable, and compliant human capital solutions.

We specialize in delivering end-to-end recruitment and workforce management services that enable businesses to attract, hire, deploy, and retain exceptional talent while improving operational efficiency and ensuring compliance with Philippine labor regulations.



Talento Solutions Inc.

<ul>
	<li>Handle Customer Inquiries Regarding Sea And Air Freight Shipments.</li>
	<li>Coordinate With Clients, Shipping Lines, Airlines, And Internal Operations Teams.</li>
	<li>Monitor Shipment Status And Provide Timely Updates To Customers.</li>
	<li>Prepare And Verify Shipping Documents And Shipment Details.</li>
	<li>Assist With Import And Export Documentation And Shipment Coordination.</li>
	<li>Resolve Customer Concerns And Provide Excellent Customer Service.</li>
	<li>Coordinate Shipment Schedules, Cargo Arrivals, And Delivery Updates.</li>
	<li>Maintain Accurate Records Of Customer Transactions And Shipment Details.</li>
</ul>

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